Sony BRAVIA KDL-55W900A, Service Manual, Page: 228 / 241

RB1G
CHASSIS
W900A/904A/905A
Service Adjustment
4 17 Updating the software 4-17. Updating the software
Software updates can be performed by:
1)System Update through the Internet which available only on Certain LCD
models. Please check on i-manual or Operating Instruction whether the
model is available with the system.
In case of Japan model :

Under
「お問い合わせ」
screen, enter
「７」、「６」、「６」、「９」
by Remote commander. Then shows screen.
OR
2) Please check with Software Upgrade Manual in Service Website for the
procedure and when it is require for the software updating.
3) The software updates may not be ready yet in Service Website after the
1st Issue of Service Manual is released.
4) Do check and keep updated with the Service Website for any information

User Name and Password required to access to the Service Website
please check with Service Headquarters.
4) Do check and keep updated with the Service Website for any information
and/or listed issues that are software related to avoid any discrepancy.
4-18. NON network function of RDS(Remote diagnosis)
1. Purpose

This explains NON NETWORK function, which is a part
of RDS(Remote Diagnosis) in RB1G models

This function(screen) is not open for customer.

This function (screen) is developed for Call Agent to get

This function (screen) is developed for Call Agent to get
customer's TV information quickly and accurately. This
function is also useful for service personnel.
2. Applicable models

All RB1G from 1st MP set
3. How to enter NON

How to enter this screen depends of the region
4. NON network screen(example) :
20 items are show like below
network screen

How to enter this screen depends of the region.

Please confirm your TV has what screen among below:
1) Settings--->Product Support -> Contact Sony
(Japan Region only)
2) Settings--->Product Support -> System information
(Others Region)
3)
設定
--->
製品サポート
--->
お問い合わせ
Enter [7] +[6] +[6] + [9] by numeric key under "Contact
Sony" or "System information" or "
お問い合わせ
”
screen
228
screen.
4)To get out from this screen, [return] button