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Troubleshooting
> Broadcast Reception Symptoms
Broadcast Reception Symptoms
Ghosting or double images appear.
Only snow noise or black picture appears on the screen.
You cannot receive any channels.
You cannot receive or select channels.
Some digital cable channels are not displayed.
Broadcast HD formats have poor quality.
Noisy picture.
Some channels are blank.
You cannot view digital channels.
Ghosting or double images appear.
Check cable or antenna connections.
Check the antenna location and direction.
Set [Motionflow] to [Standard] or [Off]. (For [Motionflow] compatible models only.)
Only snow noise or black picture appears on the screen.
Check if the antenna is broken or bent.
Check if the antenna has reached the end of its serviceable life (3-5 years for normal use, 1-2 years
at a seaside location).
You cannot receive any channels.
Check the antenna/cable connection.
Make sure the [Cable/Antenna] setting is correct for your TV signal source.
If using CATV STB, refer to its instruction manual for installation.
You cannot receive or select channels.
Perform [Auto Program] to add receivable channels that are not present in the TV’s memory.
To receive or select cable channels, make sure that signal type in the channel settings is set to
[Cable].
To receive or select channels by antenna, make sure signal type is set to [Antenna].
Some digital cable channels are not displayed.
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