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Basic Operations
Parts Description
Watching TV
Using Other Devices
Using “BRAVIA” Sync
Devices
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Using Internet
Using Home Network
Configuring Various
Settings
Troubleshooting
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Troubleshooting
> Picture/Screen Symptoms
Picture/Screen Symptoms
Tiny black points and/or bright points appear on the screen.
Picture quality is not as good as viewed at the store.
Distorted picture.
The screen flickers.
No colour/Dark picture/Colour is not correct/Picture is too bright
Blurry picture or poor colour.
There is lag between video and sound.
Screen format/wide mode changes automatically.
Suddenly the picture becomes small.
Black bands appear at the edges of the screen.
TV screen feels warm.
Demonstration mode appears in the screen.
Tiny black points and/or bright points appear on the screen.
The screen is composed of pixels. Tiny black points and/or bright points (pixels) on the screen do
not indicate a malfunction.
Picture quality is not as good as viewed at the store.
Picture quality depends on the signal content. See the specifications to display the best possible
picture for that signal.
Distorted picture.
Check the antenna (aerial)/cable connection.
Keep the antenna (aerial)/cable away from other connecting cables.
When installing optional device, leave some space between the device and TV.
Set [Motionflow] to [Standard] or [Off]. (For [Motionflow] compatible models only.)
Change the current setting of [Film Mode]/[CineMotion]/[Cinema Drive] to another setting. (Option
name differs depending on your region/country.)
Set [LNA] to [Off] to improve picture reception. ([LNA] may not be available depending on the
situation/region/country.)
Perform [AFT] to improve picture for analogue reception.
Keep the TV away from noise sources such as mobile phones, cars, motorcycles, or hair-dryers,
Wi-Fi units, or optical device.
Make sure that the antenna (aerial) is connected using a 75-ohm coaxial cable.
The screen flickers.
Set [Motionflow] to other than [Impulse] (e.g. [Standard]).
No colour/Dark picture/Colour is not correct/Picture is too bright
Press the OPTIONS button, then select [Picture] to make adjustments.
Select [Reset] in [Picture].
