Trouble Shooting Guide
,
Mechanical
4/000 21-1/FEA 209 544/123 A
Company Internal
©
Sony Ericsson Mobile Communications AB
23(30)
10 SIM Problems
Problem Area
Items to Inspect
Repair Action
Inspection Reference
Inspect camera flex assembly to SIM
flex connection
•
If the connector is improperly
connected - Reestablish proper
connection
•
If the connection is dirty – Clean
both halves of that connection
•
If SIM flex half of the connection is
damaged – replace the SIM Flex
•
If Camera flex half of the connection
is damaged – replace the Camera
Flex Assembly
If the issue has not been resolved
!
•
Replace the SIM Flex, if it has not
been replaced
SIM undetected
If the issue is still not resolved
!
•
Send to a repair location allowed to
perform electrical repairs on this
product
Before proceeding
!
•
Ensure the correct SIM (GSM) or
USIM (UMTS) is installed. See Test
Instruction for details.
Unit indicates the
incorrect SIM is
inserted
Check whether the phone is locked
to a particular carrier and whether
the correct carrier’s SIM is being
used
•
Use Correct Carrier SIM or test SIM
