Sony Ericsson W550, User Manual, Page: 73 / 87

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73
Troubleshooting
I cannot use the Internet
Possible cause : Your subscription does not include
data capability.
Solution : Please contact your network operator.
Possible cause : Internet settings are missing
or incorrect.
Solution : Go to www.SonyEricsson.com/support ,
choose your phone model, then choose
“Phone setup – WAP” and follow the instructions
%
54 Settings .
The phone cannot be detected
by other users via Bluetooth
Possible cause : You have not turned Bluetooth on.
Solution : Make sure that Bluetooth is turned
on and that your phone is visible to other users
%
59 To show or hide your phone .
I cannot synchronize or transfer data
between my phone and my computer,
when using the included USB cable
Possible cause : The cable has not been properly
detected and installed on your computer.
The software that came with your phone has
not been properly installed on the computer.
Solution : Go to www.SonyEricsson.com/support ,
choose your phone model, then choose “Product
information” – “Getting started”. The guide
“Synchronizing the phone with a computer”
contains installation instructions and
a troubleshooting guide, that may assist
you in solving the problem.
Master reset
The changes that you have made to settings
and the content that you have added or edited,
will be deleted.
• If you select
Reset settings , the changes that
you have made to settings will be deleted.
• If you select Reset all , in addition to your
changes to settings, all contacts, messages,
personal data, and content that you have
downloaded, received or edited will also
be deleted.
To reset the phone
1
}
Settings
}
the General tab
}
Master reset .
2
} Reset settings or } Reset all .
3
When instructions appear
}
Continue .
If you select
Reset all
, content such as melodies and
pictures that you have downloaded, received or edited
is also deleted.