Sony Ericsson W550, User Manual

Page: 72 / 87

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72
Troubleshooting
Solution : Turn the phone on with the charger
attached. If the phone starts, restart the phone with
no charger attached.
I cannot charge the phone or battery
capacity is low
Possible cause : The charger is not properly
connected to the phone.
Solution : Make sure that the charger connector
clicks properly into place when connected
%
5 To charge the battery .
Possible cause : The battery connection is bad.
Solution : Remove the battery and clean
the connectors. You can use a soft brush, cloth
or q-tip, soaked with alcohol. Make sure that
the battery is completely dry before you put it back.
Check that the battery connectors in the phone
are undamaged.
Possible cause : The battery is worn out and needs
to be replaced.
Solution : Try another battery and charger
for the same phone model, or visit your retailer
and ask them to verify if the battery and charger
are working properly.
The phone turns itself off
Possible cause : The button has been pushed
unintentionally.
Solution : Turn on the automatic key lock, or lock
the keypad manually
%
70 Keypad lock .
Possible cause : The battery connection is bad.
Solution : Make sure the battery is inserted correctly
%
5 To insert SIM card and battery .
I cannot use SMS/text messages
on my phone
Possible cause : Settings are missing or incorrect.
Solution : Contact your network operator to find
out the correct SMS service centre setting
%
30 Text messaging (SMS) .
I cannot use MMS/picture messages
on my phone
Possible cause : Your subscription does not include
data capability.
Solution : Please contact your network operator.
Possible cause : Settings are missing or incorrect.
Solution : Go to www.SonyEricsson.com/support ,
choose your phone model, then choose
“Phone setup – MMS” and follow the instructions
%
54 Settings .