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73
Troubleshooting
Solution:
Check if you are
using the correct operator SIM
card for your phone.
Wrong PIN/Wrong PIN2
Possible cause:
You have entered
your PIN or PIN2 incorrectly.
Solution:
Enter the correct PIN or PIN2
}
Yes
%
67 SIM card lock
.
PIN blocked/PIN2 blocked
Possible cause:
You have entered
your PIN or PIN2 code incorrectly
three times in a row.
Solution:
To unblock
%
67 SIM card
lock
.
Codes do not match
Possible cause:
The two codes that
you have entered do not match.
Solution:
When you want to change
a security code (for example your
PIN) you have to confirm the new
code by entering exactly the same
code again.
%
67 SIM card lock
.
No netw. coverage
Possible cause:
Your phone is
in flight mode.
Solution:
Restart the phone in normal
mode
%
7 Flight mode menu
.
Possible cause
: Your phone is not
receiving any radio signal, or the
received signal is too weak.
Solution:
Contact your network
operator and make sure that the
network has coverage where you are.
If so, search for a network.
Possible cause:
The SIM card is
not working properly.
Solution:
Insert your SIM card in
another phone. If you still get the
same or a similar message, please
contact your network operator.
Possible cause:
The phone is not
working properly.
Solution:
Insert your SIM card in
another phone. If this works, it is
probably the phone that is causing
the problem. Please contact the
nearest Sony Ericsson service
location.
Emerg. calls only
Possible cause:
You are within range
of a network, but you are not allowed
to use it. However, in an emergency,
some network operators allow you
to call the international emergency
number 112.
