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Troubleshooting
Troubleshooting
Why doesn’t the phone work the way I
want it to?
This chapter lists some problems that
you might encounter when using your
phone. Some problems require you
to call your network operator, but you
can easily correct most of the
problems yourself.
However, if you need to take your phone
in for repair, please note that you may
lose information and content that you
have saved in your phone. You are
advised to make a copy of such
information before taking your phone
in for repair.
For more support go to
.
I have problems with memory capacity
or the phone is working slowly
Possible cause
: The phone memory
is full or the memory contents are not
properly organized.
Solution
: Restart your phone every day
to free memory and increase the
capacity of your phone.
You also have the option to do a
. Some of the personal
data and settings you have made will
be lost when you do this
.
No battery icon appears when I start
charging the phone
Possible cause
: The battery is empty
or has not been used for a long time.
Solution
: It may take up to 30 minutes
before the battery icon appears on the
screen.
Some menu options appear in grey
Possible cause
: A service is not
activated or your subscription
does not support the function.
Solution
: Contact your network
operator.
Possible cause
: Since you cannot send
themes, pictures and sounds that are
copyright-protected, the
is sometimes unavailable.
I do not understand the language
in menus
Possible cause
: The wrong language
is set in the phone.
Solution
: Change the language
.
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