69
Troubleshooting
Solution:
Make sure that Bluetooth™
device is turned on and that your
phone is visible to other users
%
56 To show or hide your phone
.
I cannot synchronize or transfer
data between my phone and my
computer, when using the included
USB cable
Possible cause:
The cable has not
been properly detected and installed
on your computer.
The software that came with your
phone has not been properly installed
on the computer.
Solution:
Go to
www.SonyEricsson.com/support
,
choose your phone model, then
choose “Product information” -
“Getting started”. The guide
“Synchronizing the phone with
a computer” contains installation
instructions and a troubleshooting
guide, that may assist you in solving
the problem.
Master reset
The changes that you have made to
settings and the content that you have
added or edited, will be deleted.
If you select
Reset Settings
,
the changes that you have made
to settings will be deleted.
If you select
Reset All
, in addition to
your changes to settings, all contacts,
messages, personal data, and content
that you have downloaded, received
or edited will also be deleted.
To reset the phone
1
}
Settings
}
the
General
tab
}
Master Reset
.
2
}
Reset Settings
or
}
Reset All
.
3
When instructions appear
}
Continue
.
Error messages
Insert SmartChip
Possible cause:
There is no SmartChip
in the phone or you may have inserted
it incorrectly.
Solution:
Insert a SmartChip
%
5 To insert SmartChip and battery
.
Possible cause:
The SmartChip
connectors need cleaning.
If you select
Reset All
, content such
as melodies and pictures that you have
downloaded, received or edited is also
deleted.
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