Sonova Phonak Roger NeckLoop 02 User Manual Download

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Contents

1. Welcome

2. Getting to know your Roger NeckLoop

2.1 Compatibility

2.2 Device description

2.3 Accessories included

2.4 LED and display icons

3. Getting started

3.1 Charging

3.2 Wearing

3.3 Connecting to a Roger microphone

3.4 Adjusting the volume

4. Using USB for audio

5. Checking receiver functionality

5.1 Connecting headphones

5.2 Setting maximum volume

6. Troubleshooting

Summary of Contents for Phonak Roger NeckLoop 02

Page 1: ...Roger NeckLoop User Guide...

Page 2: ...cessories included 9 2 4 LED and display icons 10 3 Getting started 14 3 1 Charging 14 3 2 Wearing 17 3 3 Connecting to a Roger microphone 18 3 4 Adjusting the volume 20 4 Using USB for audio 21 5 Che...

Page 3: ...s 39 9 Important safety information 43 9 1 Hazard warnings 43 9 2 Product safety information 46 9 3 Other important information 47 10 Care and maintenance 48 11 Service and warranty 49 11 1 Local warr...

Page 4: ...4 This user guide is valid for Wireless models CE mark applied Roger NeckLoop 02 2020 Roger NeckLoop 03 2020...

Page 5: ...ssor featuring a T coil from Phonak or any other manufacturer Roger NeckLoop is compatible with Roger microphones from Phonak Please read this User Guide carefully to make sure that you understand and...

Page 6: ...ocessor via the Roger NeckLoop You only need to activate the T coil in your hearing aid sound processor to hear the talker s voice loud and clear 2 1 Compatibility Your hearing aid sound processor mus...

Page 7: ...7 Talker Using Roger microphone Listener Using hearing aids and Roger NeckLoop...

Page 8: ...isplay 2 Battery level indicator 3 Sockets for detachable neck loop 4 On off button 5 Volume control buttons 6 Volume limiter button 7 Headphone socket 8 USB C socket 2 2 Device description 1 4 2 5 3...

Page 9: ...9 2 3 Accessories included External power supply part no 075 0020 xx USB cable part no 043 3093 Inductive neck loop part no 043 4002 1...

Page 10: ...ger NeckLoop has been switched on and is ready for use Connect icon shows in display Roger microphone is successfully connected to Roger NeckLoop Disconnect icon shows in display No transmitter is con...

Page 11: ...lled bar Press volume button to adjust volume step by step up or down The volume limiter is active Volume cannot be increased beyond the horizontal line USB port Note icon shows in the display Roger N...

Page 12: ...us 4 of 4 LED bars solid green Battery capacity is 81 100 1 of 4 LED bars solid green Battery capacity is 5 20 1 red LED bar blinking crossed battery icon blinking in display Battery capacity is 5 Cha...

Page 13: ...then disappears Roger NeckLoop is connected to the charger and is being charged 1 LED bar blinking green The battery is 20 charged 2 LED bars solid green 1 blinking green The battery is 56 80 charged...

Page 14: ...time Using the charger 1 Plug the smaller end USB C of the charging cable into your Roger NeckLoop 2 Plug the larger end USB A of the charging cable into the external power supply 3 Plug the external...

Page 15: ...15 Charging via computer 1 Plug the smaller end USB C of the charging cable into your Roger NeckLoop 2 Plug the larger end USB A of the charging cable into the USB port on your computer...

Page 16: ...16 With the supplied charger Roger NeckLoop is 80 charged after 1 hour 100 charged after 3 hours Once fully charged Roger NeckLoop can be used for 10 hours or more...

Page 17: ...17 3 2 Wearing 1 Attach one end of the inductive neck loop in the socket on top of the Roger NeckLoop 2 Place the loop around your neck and attach the other end of the loop to the other socket...

Page 18: ...crophone 1 Turn on your Roger microphone 2 Switch your hearing aid sound processor to the T coil program It may be necessary to contact your hearing care professional to enable the T coil program in y...

Page 19: ...ith your microphone even after Roger NeckLoop has been restarted 3 Hold Roger NeckLoop within 10 cm 4 inches of your Roger microphone 4 Press briefly the Connect button on the Roger microphone See the...

Page 20: ...20 3 4 Adjusting the volume Use the volume buttons to adjust the volume to a comfortable level Volume down Volume up...

Page 21: ...o or record audio transmitted from a Roger microphone 1 Connect Roger NeckLoop to the smart device or computer with a USB cable A battery icon will appear for 3 seconds in the display 2 Turn Roger Nec...

Page 22: ...22 Please refer to the user guide for the smart device or computer for correct settings and compatiblity information...

Page 23: ...ssionals 5 1 Connecting headphones Headphones can be used to monitor the audio To benefit from maximum hearing comfort use the official Roger NeckLoop headphones 1 Plug the headphones into the headpho...

Page 24: ...lume control to increase or decrease the volume see page 20 if needed 5 2 Setting maximum volume To ensure a comfortable listening level with headphones at all times the maximum allowable volume posit...

Page 25: ...25 The volume can now not be increased beyond the vertical bar in the display To remove the volume limit repeat step 2...

Page 26: ...all devices are switched off The T coil in the hearing instrument is not activated Roger NeckLoop is not connected to your Roger microphone The volume is too low The Roger microphone is muted A cross...

Page 27: ...nect Roger NeckLoop with your Roger microphone by pressing Connect on your microphone Note that Roger NeckLoop needs to be within 10 cm 4 inches of your Roger microphone Press the button on Roger Neck...

Page 28: ...ophone Roger NeckLoop is shielded by an obstacle e g human body The sound of Roger NeckLoop is bad Electromagnetic fields from other equipment may create an audible hum through the T coil of your hear...

Page 29: ...range Adjust the device orientation and make sure you are in line of sight to the Roger microphone Move away from electronic equipment until the hum stops Make sure the Roger microphone is worn as in...

Page 30: ...ufacturer or the local Phonak representative whose address can be taken from the list on https www phonak com com en certificates html Phonak worldwide locations Australia New Zealand Indicates a devi...

Page 31: ...on the pictogram below BE DK FR IE LT MT PT SK SI Notice 1 This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1...

Page 32: ...ction against harmful interference in a residential installation The device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may...

Page 33: ...help Notice 4 Japanese Radio Law Compliance This device is granted pursuant to the Japanese Radio Law This device should not be modified otherwise the granted designation number will become invalid No...

Page 34: ...the death of a patient user or other person the temporary or permanent serious deterioration of a patient s user s or other person s state of health a serious public health threat To report an unexpe...

Page 35: ...s of your accessories contact your hearing care professional or manufacturer representative Additional information can be found in the Data Sheet of your product For any information regarding the repa...

Page 36: ...rovided by the parent medical device e g hearing aid or cochlea implant which receives and further processes the inductive signal provided by the neck loop Therefore the neck loop itself has no own cl...

Page 37: ...0 4 2 2009 IEC 61000 4 2 2008 Test Levels 15 kV Air 8 kV Contact Electromagnetic fields EN 61000 4 3 2006 A1 A2 IEC 61000 4 3 2006 A1 A2 Frequencies 0 15 80 MHz Test levels 10 V Frequencies 80 2700 MH...

Page 38: ...evels 10 V Modulation 1kHz 80 AM Magnetic fields industrial frequencies EN 61000 4 8 2010 IEC 61000 4 8 2009 Frequencies 50 Hz or 60 Hz Test levels 30 A m Voltage dips and interruptions EN 61000 4 11...

Page 39: ...tton With the CE symbol Sonova AG confirms that this product including accessories meets the requirements of the Medical Device Regulation EU 2017 745 as well as the Radio Equipment Directive 2014 53...

Page 40: ...This symbol indicates that it is important for the user to pay attention to the relevant warning notices in this user guide Important information for handling and product safety Temperature transport...

Page 41: ...ation 80 non condensing Atmospheric pressure during transport storage and operation 700 hPa to 1060 hPa Indicates the manufacturer s serial number so that a specific medical device can be identified I...

Page 42: ...from the municipal waste stream The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health This product has an embedded nonrepla...

Page 43: ...eiver with a pacemaker or other medical devices should ALWAYS be in accordance with the safety recommendations of the physician responsible for your pacemaker or the pacemaker manufacturer This device...

Page 44: ...ions oxygen rich environments or areas where flammable anesthetics are handled Do not use your Roger NeckLoop in areas where electronic equipment is prohibited Your device contain lithium ion batterie...

Page 45: ...n at high volume levels for long periods For charger use only IEC 62368 and or EN60601 1 certified equipment with an input rating of 240 VAC max and an output rating of 5 VDC min 500 mA Use of this eq...

Page 46: ...ult 9 2 Product safety information Roger NeckLoop is suitable for the home healthcare environment The device contains a built in and non removable rechargeable lithium polymer battery The USB port of...

Page 47: ...nd significantly reduce the Roger NeckLoop s operating range Roger NeckLoop collects and stores internal technical data This data may be read by a hearing care professional in order to check the devic...

Page 48: ...ferred method for cleaning If necessary the surface can be cleaned with mild soapy water However the cloth should be damp and not dripping wet to prevent moisture from entering the device Do not use a...

Page 49: ...Phonak offers a one year limited international warranty valid as of the date of purchase This limited warranty covers manufacturing and material defects The warranty is valid only if proof of purchase...

Page 50: ...rom improper handling or care exposure to chemicals immersion in water or undue stress Damage caused by third parties or non authorized service centers renders the warranty null and void This warranty...

Page 51: ...51 Notes...

Page 52: ...V1 10 2020 12 cl 2020 Sonova AG All rights reserved Manufacturer Sonova AG Laubisr tistrasse 28 CH 8712 St fa Switzerland www phonak com Sonova Deutschland GmbH Max Eyth Str 20 70736 Fellbach Oeffing...

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