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14

Warranty

RMP-122-0CD1001

08/31/05

Sonoma warrants this grill to the original purchaser of our grills when subject to
normal residential use to be free from defects in workmanship and materials for 
the periods listed below. 

IMPORTANT

:

We recommend you return the warranty registration card so that you 
can be contacted with any questions of safety arise that could affect 
you. The return of the warranty registration card is not a condition for 
warranty coverage.

LIMITED WARRANTY

Component

Warranty Period

Stainless Steel Panels:

Limited Lifetime

Burners:

Limited 5 Years

Valves, Knobs, Electronic Igniter, Other related parts

Limited 1 Year

If the Sonoma Platinum Edition Grill does not operate properly, first thoroughly carry out the
instructions provided with the unit to ensure that the appliance is installed correctly and check the
troubleshooting section in the use and care manual. 

• The warranty is non-transferable.

• The warranty is for replacement of defective parts only. Sure Heat Manufacturing will not be

responsible for damage resulting from accident, alteration, misuse, abuse, hostile environments,
improper installation or installation not in accordance with local codes.

• This limited warranty does not cover corrosion or discoloring due to lack of maintenance, misuse,

hostile environments, alterations, accidents or abuse or neglect.

• This limited warranty does not cover any scratches, dents, corrosion or discoloring by heat,

abrasive and chemical cleaners nor any components used in the installation of the appliance.

If you have other questions, please contact Customer Service Hotline

(800) 229-5647

LIMITED LIFETIME WARRANTY

Summary of Contents for 27

Page 1: ... o o n n o o m m a a S S o o n n o o m m a a Sonoma Platinum Edition Grill 27 Model P L A P L A T I N U M T I N U M E D I T I O N E D I T I O N TM USE AND CARE MANUAL FOR OUTDOOR USE ONLY MADE IN THE U S A ...

Page 2: ......

Page 3: ...replace any part of this appliance unless it is specifically recommended in this manual A qualified service technician should conduct all other service Follow the installation and servicing instructions provided with this product Have your grill installed by a qualified service technician Locate the main gas supply valve so that you know how to shut the gas off to your grill If you smell gas make ...

Page 4: ...hood 2 Grilling Cooking surface 3 Side Shelf 4 Control knobs main burners 5 Convection vents 6 Hood Handle 7 Warming shelf 8 Electronic igniter main side burner 9 Cart with door 10 Side Burner 11 Control knob Side Burner 2 1 6 7 10 11 8 9 4 5 3 ...

Page 5: ...ure the top strip is hanging all the way inside of the grill before pressing downward See Fig 1 4 Install one self tapping screw into the bottom front hole of the shelf to lock shelf in place See Fig 2 SIDE BURNER PARTS ASSEMBLY 1 Remove side burner assembly from packaging See Fig 3 2 Place a piece of styrofoam from the packaging in the grill to leave the grill hood propped open slightly See Fig 4...

Page 6: ...See Fig 6 7 Press the side burner assembly upward into the side burner tray See Fig 7 and install two 2 self tapping screws from the top of the tray See Fig 8 8 Install metal knob making sure to line up the flat side of the valve stem with the flat side of the knob stem See Fig 9 9 Install side burner head and cap See Fig 10 11 10 Install grate over side burner See Fig 12 4 Grill Assembly Fig 6 Fi...

Page 7: ... burner wire to the terminal spade of the side burner electrode See Fig 16 7 Attach the three 3 wires coming out from the side of the grill and the side burner wire to the igniter terminals See Fig 17 NOTE It does not matter which wire goes to which terminal on the igniter INTERIOR PARTS ASSEMBLY 1 Insert the top row of fllavor grids into the cutouts with traingle ridges facing up See Fig 18 2 Ins...

Page 8: ...s supply cylinder must be constructed and marked in accordance with the specifications for L P gas cylinders of the U S Department of Transportation DOT or the National Standard of Canada CAN CAS B339 Cylinders Spheres and Tubes for the Transportation of Dangerous Goods L P TANK USE When turning the L P tank on make sure to open the valve SLOWLY two 2 complete turns to insure proper gas flow Most ...

Page 9: ...r 5 Turn on the burner control knobs for a moment to release the pressure in the hose then turn the control knobs back off 6 Wash off soapy solution with cold water and towel dry Check all gas supply fittings before each use and each time the gas supply cylinder is connected to the regulator Have a qualified service technician leak test the grill any time a part of the gas system is replaced Also ...

Page 10: ...F position and wait 5 minutes before trying again 5 Repeat above steps to light remaining burners Match Lighting If by chance the electronic igniter does not light the burner the burner may be lit with a match attached to the match extender located on the inside of the cart door Keep your face as far away from the grill surface as possible and pass the match extender through the spaces in the gril...

Page 11: ... combustible construction is required for the lid to fully open Storage of an outdoor gas cooking appliance indoor is permissible only if the cylinder is disconnected and removed from the appliance GENERAL RULES Do not leave the grill unattended while cooking 1 Make sure the grill has been leak tested and is properly located 2 Light the grill burners using the instructions provided in this manual ...

Page 12: ...ob to the OFF position and wait 5 minutes before trying again See Fig 26 MATCH LIGHTING If by chance the electronic igniter does not light the burner the burner may be lit with a match Attach the match to the match extender located inside the right cart door Keep your face as far away from the grill surface as possible and hold a match attached to the match extender near the burner ports then push...

Page 13: ...Wear a barbecue mitt and scrub the cooking grates with a damp cloth If the grill is allowed to cool down cleaning the grates will be easier if removed from the grill and cleaned with a mild detergent STAINLESS STEEL After initial usage areas of the grill may discolor from the intense heat given off by the burners this is normal Purchase a mild stainless steel cleaner and rub in the direction of th...

Page 14: ...FORE CALLING CUSTOMER SERVICE If the grill does not function properly use the following checklist 12 PROBLEM Grill will not light when the igniter button is pushed SOLUTION Is your gas supply turned on Is there gas in your L P tank Check your gas level Is one of your burners turned on Allow up to four seconds of gas flow to ignite Is your igniter working You should hear a snapping sound when you p...

Page 15: ...ck to insure the gas supply line or hose is not kinked If only one burner appears low check and clean the burner ports if clogged or dirty Check for leaks Note Pre Heating time can take from 5 to 10 minutes Check gas connection look for kinked hose make sure gas supply valve is fully open Gas level may be low Grill may be in need of cleaning Check flavor grids and cooking grates for excess food or...

Page 16: ...oughly carry out the instructions provided with the unit to ensure that the appliance is installed correctly and check the troubleshooting section in the use and care manual The warranty is non transferable The warranty is for replacement of defective parts only Sure Heat Manufacturing will not be responsible for damage resulting from accident alteration misuse abuse hostile environments improper ...

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