TF
DC/5
V
SONOFF TECHNOLOGIES CO., LTD.
English
Factory Reset
Please reset the camera to factory defaults if you want to use other Wi-Fi networks, then
reconnect the network.
Long press “RESET” button on the bottom of the camera for 3s until you hear “Reset
success” and release, then a sound prompt indicates that it restarts successfully. The
camera is reset successfully and enters quick pairing mode.
Common Problems
Q: Fail to connect Wi-Fi and pair?
A: Please check the following problems and re-add the device when you connect Wi-Fi
①
Make sure correct Wi-Fi password and do not connect the Ethernet cable;
②
Only support 2.4GHz Wi-Fi network. Please disable 5GHz Wi-Fi network if you
use dual band router;
③
Keep the camera closer to your router;
④
Please pair and connect the camera in an environment without interference.
Q: Is it normal for the speaker to make squealing sound?
A: Your smartphone and the camera maybe cause mutual interference and lead to the
squealing sound from speaker when you use “Talk”. Please keep your smartphone
away form the camera to eliminate interference.
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