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ENCORE

/

ST G

DUET

  

Dual Processor Upgrade Card for Power Mac

®

 G4 AGP Graphics

Remember to register your product online at http://registration.sonnettech.com to be informed of future upgrades and product releases.

Software updates and links are available from the Sonnet web site at www.sonnettech.com. • Online support form available at http://supportform.sonnettech.com.

Sonnet Technologies Customer Service hours are Mon.-Fri., 7 a.m.–5 p.m. Pacific Time • Customer Service Phone: 1-949-472-2772 • E-mail: [email protected]

Sonnet Technologies, Inc., Irvine, California USA • Tel: 1-949-587-3500 Fax: 1-949-457-6350 

©2002 Sonnet Technologies, Inc.  Revised 2004. All rights reserved. Sonnet, the Sonnet logotype, Simply Fast, the Simply Fast logotype, Duet, and Encore are trademarks of Sonnet Technologies, Inc. Macintosh and Mac are trade-
marks of Apple Computer, Inc., registered in the United States and other countries. Other product names are trademarks of their respective owners. Product specifications subject to change without notice. Printed in the USA.
QS-SG4D-E-A-082004

Quick Start Guide for Encore/ST G4 Duet

Power Mac and Operating System Compatibility

This Encore/ST G4 Duet processor upgrade card is compatible only with Power 
Mac

®

 G4 AGP Graphics, Gigabit Ethernet, Digital Audio, QuickSilver 2001, and 

QuickSilver 2002 models. 

Installation of this product into a Power Mac G4 Cube is not 

currently supported

If you are unsure which Power Mac model you have, refer 

to Apple’s online support article that describes the differences at 
http://docs.info.apple.com/article.html?artnum=58418

. This article lists 

model numbers, and describes the physical aspects of the various Power Mac G4 
models.

At this printing, the Encore/ST G4 Duet processor upgrade is compatible with 
Mac OS

®

 9.2 through OS X Version 10.3.x. For up-to-date Mac OS compatibility 

information, check our web site. 

The Encore/ST G4 Duet supports hard disk and display sleep in all compatible 
Power Mac G4 computers; in some confi gurations, deep sleep may not be 
supported. 

You Should Have

The following items should be included in your product package:

• Encore/ST G4 Duet processor upgrade card*
• Power card*
• Sonnet Installer CD

The following items are required for installation:

• Medium Phillips screwdriver 

• Flat blade screwdriver (only for QuickSilver installation)

• Needle-nose pliers

* Your card may differ from what is pictured.

 

 Support Notes:

 Please familiarize yourself with 

the following instructions before beginning the 

installation. If you feel you are unable to install the com-
puter hardware, please contact a qualified computer 
technician. Sonnet strongly recommends that a qualified 
technician perform this installation.

Before proceeding with the installation, we recommend 
that you make a backup of important information on your 
hard drive prior to installing new hardware or software. 

 

 WARNING:

 

Some Power Mac G4 (AGP Graphics) 

models are incompatible with dual processor cards

. If 

you purchased this upgrade for a Power Mac G4 (AGP Graphics) 
computer, be sure to read the included warning sheet for infor-
mation on how to determine whether your system is compatible 
before you install this product. 

In order for the Encore/ST G4 Duet to operate in your 
system, Mac OS 9.2 (or later), and the latest Power Mac 
G4 firmware must be installed

. If your system does not 

meet these criteria, you must upgrade to OS 9.2 (or later) and 
update your system’s firmware before installing this upgrade. 
Otherwise, your system will not operate with the Encore/ST G4 
Duet installed. Instructions follow.

Multiple Upgrade Recommendation

If you intend to perform multiple hardware upgrades to 
your Power Mac, we recommend that you complete the 
installation of the Encore/ST G4 Duet fi rst, and then 
install the remaining upgrades; 

complete each upgrade and 

test it before proceeding to the next

Summary of Contents for ENCORE/ST G4 DUET

Page 1: ...Mac OS compatibility information check our web site The Encore ST G4 Duet supports hard disk and display sleep in all compatible Power Mac G4 computers in some configurations deep sleep may not be supported You Should Have The following items should be included in your product package Encore ST G4 Duet processor upgrade card Power card Sonnet Installer CD The following items are required for insta...

Page 2: ......

Page 3: ...nother drive to install the software The installer will install the appropriate software into the System Folder of your computer 3 If the installation is successful a dialog box will appear Click Quit to leave the installer and shut down your computer CONTINUED ON NEXT PAGE Figure 1 Software and Firmware Installation Update Info Software Firmware Info Mac OS 9 2 User Alert Mac OS 9 2 users MUST ru...

Page 4: ...e As of this writing Apple has not made this firmware updater available as an OS X application 3 Log on to the Internet and type the following in your browser window s address bar http docs info apple com article html artnum 120068 4 Click on the appropriate link to download the firmware Figure 4 5 Double click the G4 FW Update 4 2 8 smi file icon to mount the G4 Firmware Update disk image Double ...

Page 5: ...el away from the computer s case Figure 7 Remove Heat Sink Locate the processor heat sink on the logic board Figure 8 your heat sink may appear different from what is pictured Using caution to avoid touching the processor card grasp one of the clips securing the heat sink with needle nose pliers between the heat sink and pro cessor card Pull down and away to unhook one side of the clip from the pr...

Page 6: ...your card may differ from what is pictured Set the card heat sink side down on a flat level surface 2 Remove the power card from its anti static package make sure to handle the card by its edges Figure 11 your card may differ from what is pictured 3 Grasp the Duet processor card with its heat sink face down and the fan on the right Figure 12 Holding the power card as shown align its connector with...

Page 7: ...re 15 Close Computer 1 Raise the side panel back into place Figure 16 2 Return the computer to your computing area if necessary and reconnect the power cord and peripheral cables to the computer Turn On Computer Turn on your Power Mac your accelerated machine should boot normally Run Sonnet X Tune Up Running the Sonnet X Tune Up install application is necessary only when Mac OS X any version is in...

Page 8: ...econnect the power cord to the computer and an electrical outlet 3 Touch a port access cover on the back of the computer to dis charge any potential damaging static electricity Figure 17 4 Disconnect the power cord from the computer 5 If present remove the two indicated screws from the back plate of the computer Figure 18 Otherwise go to step 6 6 Locate the security lock at the back of the compute...

Page 9: ...the clips securing the processor heat sink to the processor card Figure 23 your heat sink may appear different from what is pic tured Using caution to avoid touching the processor card grasp one of the clips securing the heat sink with needle nose pliers between the heat sink and processor card Pull down and away to unhook one side of the clip from the processor card Figure 23 Push the clip away f...

Page 10: ...above the fan on the edge of the Duet processor card 4 Making sure the pins are lined up with the holes carefully and completely plug the power card into the Duet processor card Figure 27 If you encounter any unusual resistance separate the cards and check for bent pins if none are bent realign the pins with the holes and plug in the power card again 5 Carefully remove the cap covering the connect...

Page 11: ...omputer Turn On Computer Turn on your Power Mac your accelerated machine should boot normally Run Sonnet X Tune Up Running the Sonnet X Tune Up install application is necessary only when Mac OS X any version is installed on your system This application installs a file that enables Mac OS X to properly identify processor speed as well as L2 and L3 cache size and speed Remember to install this softw...

Page 12: ... to the computer and an electrical outlet 3 Touch a port access cover on the back of the computer to dis charge any potential damaging static electricity Figure 32 4 Disconnect the power cord from the computer 5 Locate the security lock at the back of the computer Figure 33 If it is not already pressed in press it in now 6 With the right side of the case facing you open your Power Mac by lifting t...

Page 13: ...o unhook it from the other side Repeat these steps with the left clip Once the clips have been unhooked gently lift the heat sink and clips away from the processor card and set them aside but not on the logic board Remove Processor Card 1 Remove the four screws securing the processor card to the logic board Figure 38 set aside the screw with a lock washer for later use 2 Grasping its edges gently ...

Page 14: ...ove the fan on the edge of the Duet processor card 4 Making sure the pins are lined up with the holes carefully and completely plug the power card into the Duet processor card Figure 42 If you encounter any unusual resistance separate the cards and check for bent pins if none are bent realign the pins with the holes and plug in the power card again 5 Carefully remove the cap covering the connector...

Page 15: ...ten each of the three screws and secure the card snugly to the logic board do not overtighten the screws Figure 45 9 Using the screw with the lock washer you removed previ ously secure the power card snugly to the logic board do not overtighten the screw Figure 46 Reinstall Fan Assembly and Close Computer 1 While holding its 2 pin connector place the fan assembly between the Duet processor card s ...

Page 16: ...identify processor speed as well as L2 and L3 cache size and speed Remember to install this software when you upgrade to Mac OS X For complete information on Sonnet X Tune Up please refer to the Read Me notes provided with the software 1 Boot your system in Mac OS X from a hard drive or parti tion not a CD ROM 2 Insert the Sonnet Installer CD into your CD ROM drive double click the ST ZIF OS X Sup...

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