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Chapter 4 – Complete Setup and Configuration

Figure 8

Figure 9

SETUP AND CONFIGURATION STEPS—MAC USERS

This page instructs Mac users how to verify the Echo 
chassis and installed cards are recognized by the computer; 
Windows users should skip to the next page. 

A –  Confirm the Echo III Desktop Chassis is 

Recognized

 

1.

 With the Echo chassis powered and connected to the 

computer, turn on the computer. Note that if there are 
any other Thunderbolt devices connected between the 
Sonnet chassis and your computer, they must also be 
powered for you to perform the following steps.

 

2.

 Press and hold down the Option key, and then from 

the Apple menu, select System Information; a System 
Information
 window will open.

 

3.

 In the System Information window, click Thunderbolt 

under the Hardware header in the left column 

(Figure 8).

 

4.

 In the top right column under the Thunderbolt Device 

Tree header, you will see Thunderbolt Bus, and then 
“DuoModo Echo III Module” 

(Figure 8). 

B – Confirm the Installed Cards are Recognized

 

1.

 In the System Information window click PCI under the 

Hardware header in the left column 

(Figure 9).

 2. 

At the top of the right column, installed cards are listed 
(if not, you may to install drivers before the cards are 
recognized). Click one of the cards; you should see 
“Yes” next to Driver Installed and Tunnel Compatible, 
otherwise the card or driver may not be Thunderbolt-
compatible 

(Figure 9)

.

C –  Install Card Drivers (If Necessary) 

 

1.

 Launch a web browser, and then go to your card 

manufacturer’s website. Download and install the latest 
drivers according to the manufacturer’s directions. 

 

2.

 Restart your computer; your Echo chassis is ready to use!

 

 Support  Note:

 If “DuoModo Echo III Module” is 

not listed, disconnect and reconnect the Thunderbolt 

cable between the computer and Echo chassis. Note that 
it is not necessary to shut down the computer before 
disconnecting and reconnecting the cable, so long as the 
installed card is Thunderbolt-compatible.

 

 Support  Note:

 While Echo chassis don’t require 

drivers beyond those pre-installed in your computer’s 

OS, installed cards require Thunderbolt-compatible drivers to 
enable their use. 

Summary of Contents for Echo III

Page 1: ...then Please check the Sonnet website for the latest documentation 1 Go to www sonnettech com support kb kb php 2 Navigate to and click the Echo III Desktop link 3 Click the Manual link 4 Click the Echo III Desktop User s Guide English link and then check the Document Version information If the version listed is later than this document revision A click the Download Now button for the latest versio...

Page 2: ...o III Desktop Description 2 Exterior Inner Assembly Thunderbolt 3 40Gbps Cable Thunderbolt 3 Connector Retainer Clip 3 PCIe Card Installation and Chassis Setup Steps 4 4 Complete Setup and Configuration 7 Setup and Configuration Steps Mac Users Setup and Configuration Steps Windows Users 5 Tips General Information and Known Issues 9 Tips General Information Known Issues 6 Precautions FCC Complianc...

Page 3: ... enable them to work properly through the Thunderbolt interface are required More information on which cards are compatible with the Echo III Desktop is available at https sonnettech com support Preparing to Use the Echo Chassis With a Mac Computer The drivers required to support the Echo chassis are installed as part of macOS there are no preparation steps beyond updating your computer to macOS 1...

Page 4: ...hassis power indicator will light up 2 Thunderbolt Ports Connect the included Thunderbolt cable or comparable Thunderbolt 3 40Gbps cable between either port and your computer s Thunderbolt port or other Thunderbolt device in the chain connected to the computer The second port may be used to connect to another Thunderbolt peripheral device display s or USB device when connected with the proper cabl...

Page 5: ...s When installing full length cards use these to support and secure the cards 8 Temperature Controlled Fans These provide cooling for the installed PCIe cards and the chassis supporting Thunderbolt and power circuitry They operate at a whisper when the cards are running cool and automatically speed up in steps as the temperature rises To prevent overheating do not block the fans or the vent holes ...

Page 6: ...ise locate the auxiliary power cable connected to the indicated 6 pin connector Figure 3 When installing Pro Tools HDX PCIe cards disconnect and set aside the power cable replace it with the custom power cable included with an Avid card and then move the loose connectors aside for later connection When installing cards other than the Pro Tools HDX remove the cable twist tie securing the power cabl...

Page 7: ...ctor to it now 14 If there are any unoccupied slots install the PCIe slot covers you removed previously Figure 4 15 Secure the cards and port access covers using the previously removed screws Figure 4 16 Grasping the enclosure gently push the module back inside from the rear as shown and then secure the enclosure to the bottom of the module using the four screws you removed previously do not overt...

Page 8: ...ecessary 20 Connect the included power cord between a wall outlet or power strip and the Echo chassis power socket Note that the Echo III Desktop chassis power indicator will not light until the computer and any other Thunderbolt device connected between it and the Echo chassis is powered on Support Note Sonnet s ThunderLok 3 Thunderbolt connector retainer clip secures the included Thunderbolt 3 4...

Page 9: ...irm the Installed Cards are Recognized 1 In the System Information window click PCI under the Hardware header in the left column Figure 9 2 At the top of the right column installed cards are listed if not you may to install drivers before the cards are recognized Click one of the cards you should see Yes next to Driver Installed and Tunnel Compatible otherwise the card or driver may not be Thunder...

Page 10: ...an Approve New Thunderbolt Devices window appears From the drop down menu select Always Connect and then click OK 3 Right click the Windows Start button and then select Manage the Computer Management window appears 4 In the Computer Management window click the category of each card type you installed to expand the listing a generic adapter listing will appear After their drivers are installed the ...

Page 11: ...Thunderbolt Chain However small Thunderbolt introduces latency to a device chain If you expand with additional Thunderbolt expansion chassis you may need to experiment with which cards work better in chassis closer to or farther from the computer in the chain TIPS GENERAL INFORMATION Keeping the Cards Cool With its optimized airflow design and temperature controlled fans providing cooling at all t...

Page 12: ...risk of serious injury or death from electrical shock short circuiting fire and other hazards These warnings include but are not limited to Do not attempt to modify the enclosure If this device appears to be malfunctioning contact your reseller or local distributor Do not drop the chassis dropping or mishandling chassis may result in a malfunction leaving the product inoperable Do not insert forei...

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