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Chapter 1 – Introduction and System Requirements

Introduction

Congratulations on your purchase! The Echo III Desktop is a 
Thunderbolt 3 expansion system for PCIe cards. Through its 
PCIe slots, you may connect three non-GPU adapter cards to any 
computer with Thunderbolt 3 ports to expand its capabilities and 
add connectivity beyond what’s offered through its native ports. 

Mac

®

 Compatibility

• Macs with Thunderbolt 3 ports
•  Macs with Thunderbolt 2 or Thunderbolt ports via an Apple 

Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter plus 

Thunderbolt cable (both sold separately)

•   macOS

®

 10.12.6+ 

Windows

®

 Compatibility

• PCs with Thunderbolt 3 ports
• Windows 10 (64-bit Edition Version 1809 or greater)

Important Note

: Windows computers require the latest BIOS 

and Thunderbolt drivers to support this product. Check with 
your computer manufacturer for update information.

Linux

®

 Compatibility

• Linux computer with Thunderbolt 3 ports
• Linux Kernel 5.0+

System Requirements

While Echo expansion systems require no drivers beyond those 
pre-installed in your computer’s OS, most expansion cards you 
install do; Thunderbolt-compatible drivers to enable them to 
work properly through the Thunderbolt interface are required.
More information on which cards are compatible with the 
Echo III Desktop is available at: https://sonnettech.com/support

Preparing to Use the Echo Chassis With a Mac 

Computer

The drivers required to support the Echo chassis are installed as 
part of macOS; there are no preparation steps beyond updating 
your computer to macOS 10.12.6 or newer. 

Preparing to Use the Echo Chassis With a Windows 

Computer

  1. Update Windows. You must use Windows 10, 64-Bit 

Version 

1809 

or newer. To check the version number, type winver in 

the search bar and click enter.

  2. Update your computer’s BIOS to the latest version. If you 

need help updating your BIOS, contact your computer 
manufacturer.

  3. Update your Thunderbolt Bus Driver to the latest version; 

you will need version 16.3.61.275 or newer. To check 
your driver version, go to Settings:Apps:Thunderbolt(TM) 
Software and you will see the version number. If it is not 
16.3.61.275 or newer, then you need to update it. Check with 
your computer manufacturer for an update.

Preparing to Use the Echo Chassis With a Linux 

Computer

The drivers required to support the Echo chassis are installed as 
part of Linux Kernel 5.0 and later; there are no preparation steps 
beyond updating your computer to Linux Kernel 5.0 or later. 

Summary of Contents for Echo III

Page 1: ...then Please check the Sonnet website for the latest documentation 1 Go to www sonnettech com support kb kb php 2 Navigate to and click the Echo III Desktop link 3 Click the Manual link 4 Click the Echo III Desktop User s Guide English link and then check the Document Version information If the version listed is later than this document revision A click the Download Now button for the latest versio...

Page 2: ...o III Desktop Description 2 Exterior Inner Assembly Thunderbolt 3 40Gbps Cable Thunderbolt 3 Connector Retainer Clip 3 PCIe Card Installation and Chassis Setup Steps 4 4 Complete Setup and Configuration 7 Setup and Configuration Steps Mac Users Setup and Configuration Steps Windows Users 5 Tips General Information and Known Issues 9 Tips General Information Known Issues 6 Precautions FCC Complianc...

Page 3: ... enable them to work properly through the Thunderbolt interface are required More information on which cards are compatible with the Echo III Desktop is available at https sonnettech com support Preparing to Use the Echo Chassis With a Mac Computer The drivers required to support the Echo chassis are installed as part of macOS there are no preparation steps beyond updating your computer to macOS 1...

Page 4: ...hassis power indicator will light up 2 Thunderbolt Ports Connect the included Thunderbolt cable or comparable Thunderbolt 3 40Gbps cable between either port and your computer s Thunderbolt port or other Thunderbolt device in the chain connected to the computer The second port may be used to connect to another Thunderbolt peripheral device display s or USB device when connected with the proper cabl...

Page 5: ...s When installing full length cards use these to support and secure the cards 8 Temperature Controlled Fans These provide cooling for the installed PCIe cards and the chassis supporting Thunderbolt and power circuitry They operate at a whisper when the cards are running cool and automatically speed up in steps as the temperature rises To prevent overheating do not block the fans or the vent holes ...

Page 6: ...ise locate the auxiliary power cable connected to the indicated 6 pin connector Figure 3 When installing Pro Tools HDX PCIe cards disconnect and set aside the power cable replace it with the custom power cable included with an Avid card and then move the loose connectors aside for later connection When installing cards other than the Pro Tools HDX remove the cable twist tie securing the power cabl...

Page 7: ...ctor to it now 14 If there are any unoccupied slots install the PCIe slot covers you removed previously Figure 4 15 Secure the cards and port access covers using the previously removed screws Figure 4 16 Grasping the enclosure gently push the module back inside from the rear as shown and then secure the enclosure to the bottom of the module using the four screws you removed previously do not overt...

Page 8: ...ecessary 20 Connect the included power cord between a wall outlet or power strip and the Echo chassis power socket Note that the Echo III Desktop chassis power indicator will not light until the computer and any other Thunderbolt device connected between it and the Echo chassis is powered on Support Note Sonnet s ThunderLok 3 Thunderbolt connector retainer clip secures the included Thunderbolt 3 4...

Page 9: ...irm the Installed Cards are Recognized 1 In the System Information window click PCI under the Hardware header in the left column Figure 9 2 At the top of the right column installed cards are listed if not you may to install drivers before the cards are recognized Click one of the cards you should see Yes next to Driver Installed and Tunnel Compatible otherwise the card or driver may not be Thunder...

Page 10: ...an Approve New Thunderbolt Devices window appears From the drop down menu select Always Connect and then click OK 3 Right click the Windows Start button and then select Manage the Computer Management window appears 4 In the Computer Management window click the category of each card type you installed to expand the listing a generic adapter listing will appear After their drivers are installed the ...

Page 11: ...Thunderbolt Chain However small Thunderbolt introduces latency to a device chain If you expand with additional Thunderbolt expansion chassis you may need to experiment with which cards work better in chassis closer to or farther from the computer in the chain TIPS GENERAL INFORMATION Keeping the Cards Cool With its optimized airflow design and temperature controlled fans providing cooling at all t...

Page 12: ...risk of serious injury or death from electrical shock short circuiting fire and other hazards These warnings include but are not limited to Do not attempt to modify the enclosure If this device appears to be malfunctioning contact your reseller or local distributor Do not drop the chassis dropping or mishandling chassis may result in a malfunction leaving the product inoperable Do not insert forei...

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