
Troubleshooting
7
7 Troubleshooting
disturbance
reason
correction
No internet connection (the storage
system is not displayed at the Internet
portal https://meine.sonnenbatterie.de)
•
No connection between the storage system
and the server.
►
Make sure that the Ethernet line between
the storage system and the Router of the home
network is correctly connected.
►
Make sure that the Router of the home
network allows connections on the following
ports:
TCP-Port
Service
22
SecureShell (ssh)
37
Time Server (ntp)
80
Online-Check (http)
222
VPN (Serververbindung ssl)
232
VPN (backup)
443
App-Steuerung (https)
UDP-Port
Service
1196
(Serververbindung, ssl)
KD-225 | Art. no. 52186 | EN | Version 1.00
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