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21

CuStOm uSer guIde

Warranty

sonic innovations will repair any defective hearing aid
part within the period covered by your warranty. Ask
your hearing healthcare provider for details. labor
and parts are covered by this limited warranty. if
your hearing aid malfunctions, contact your hearing
healthcare provider.

Accessory items, such as batteries, are not covered
under the warranty. loss and damage due to misuse,
abuse, accidents, tampering, or negligence are
not covered under the warranty. if your hearing aid
malfunctions, it must be serviced by an authorized
sonic innovations service representative or your
warranty may be voided.

Note

your hearing healthcare provider may charge a service
fee for processing warranty repairs.

Repair

Refer to the back cover of this booklet for the nearest
repair facility or, if you have any questions regarding
repairs, contact your hearing healthcare provider.

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Summary of Contents for velocity series

Page 1: ...User Guide velocity custom Models www sonici com ...

Page 2: ...ng Aid Serial Number s Left _______________ Right ______________ Hearing Aid Model s Left _______________ Right ______________ Battery Size s Left _______________ Right ______________ Memory Number Listening Situation 1 2 3 4 ...

Page 3: ...id 11 Turning Your Hearing Aid On and Off 12 Putting On And Taking Off Your Hearing Aid 13 The Volume Control 14 Removing Feedback Squeal 15 SmartTones 15 Using The Program Button 16 Changing The Battery 17 Using the Telephone 20 Warranty 21 Repair 21 Maintenance and Care 22 Cleaning the Vent 24 Troubleshooting 26 Warning to Hearing Aid Users 28 Get the Most from your Hearing Aid 29 ...

Page 4: ...h I thought they would make my hearing normal are likely to be disappointed and may give up Hearing Aids Can Help you hear and understand better in most situations Allow you to participate more in group situations and meetings Hearing Aids Cannot Give you normal hearing Hearing Aids May Not Let you hear very soft sounds Block ALL background noises especially in noisy groups Even people without hea...

Page 5: ...ations with two or three people at home or in quiet settings Also try having conversations in noisier places like parties restaurants meetings and outdoors Do not forget that some situations are simply too noisy in general even for people without hearing loss So do not get discouraged Consistent use of your hearing aid is strongly recommended In most cases infrequent use does not allow you to obta...

Page 6: ...id you ll be able to enjoy more natural everyday sound quality Your hearing aid has been programmed to fit your hearing and communication needs If you feel your program needs to change your hearing healthcare provider can make changes to improve the sound Please review this instruction guide carefully It contains information on the use and care of your hearing aid With proper use and care your hea...

Page 7: ...ing Aid Microphone Sound Port Battery Compartment Removal Cord Program Button The model shown includes a program button Your hearing healthcare provider will determine whether it is necessary to include this option on your hearing aid ...

Page 8: ...ent Sound Port Program Button The MC Hearing Aid Microphone Air Vent Removal Cord The model shown includes a program button Your hearing healthcare provider will determine whether it is necessary to include this option on your hearing aid ...

Page 9: ...y Compartment Sound Port Air Vent Program Button Microphones The model shown includes a program button and two microphones Your hearing healthcare provider will determine whether it is necessary to include any or all of these options on your hearing aid ...

Page 10: ...t Air Vent Program Button Microphones Battery Compartment The model shown includes a program button and two microphones Your hearing healthcare provider will determine whether it is necessary to include any or all of these options on your hearing aid ...

Page 11: ...Port Battery Compartment Air Vent Program Button Microphones The model shown includes a program button and two microphones Your hearing healthcare provider will determine whether it is necessary to include any or all of these options on your hearing aid ...

Page 12: ... it off rotate the volume control back until it clicks off If your hearing aid does not have a volume control partially open the battery door to turn off the aid Close the battery door to turn the aid back on Your hearing aid may be programmed to alert you with SmartTones that it is on or off Your hearing healthcare provider will tell you if this feature is enabled Your hearing aid may also have a...

Page 13: ...your thumb and forefinger With gentle pressure on the faceplate guide the instrument into your ear You may need to gently push the faceplate with your finger for the aid to get a secure fit Taking Off Your Hearing Aid Grasp the aid or removal cord with your thumb and forefinger Gently pull the aid out of your ear canal ...

Page 14: ... allows you to turn the volume up or down when needed Rotate the volume control forward to turn up the volume To lower the volume slowly rotate the volume control wheel backward Your hearing aid may play a series of SmartTones to let you know when you have reached your best listening setting for volume Important If the volume of your hearing aid is too loud or soft when the volume control is all t...

Page 15: ...m the program button and 3 from the vicinity of the hearing aid You will hear several bursts of noise After your hearing aid is trained you will hear the power up tones play Your hearing aid will return to your first listening program SmartTones Event Tone Description Start Up Delay A slow sequence of double beeps Power On A fast sequence of beeps rising in pitch Program Change A sequence of beeps...

Page 16: ... sequence is 1 2 3 4 1 Note Your hearing healthcare provider may not activate all programs Your hearing aid may use SmartTones to help you identify which program you are using When you select program 1 you will hear one beep program 2 will emit two beeps and so on Your hearing aid may also have Voice Alerts to help you identify which program you are using When you push the program button the name ...

Page 17: ...the battery use Always remove the battery if your aid is not in use for long periods Remove the colored tab on the zinc air battery before inserting it into the hearing aid Insert the battery so the sign matches the sign imprinted on the battery door see picture on page 16 Close the battery compartment and cup your hand around the hearing aid A whistling or squealing sound indicates the battery is...

Page 18: ...taken so that your hearing aid or its accessory items are not accessible to children Do not change batteries in front of children or let them see where you keep your supply Never put batteries in your mouth for any reason Never let a child obtain a battery or place it in their mouth Battery Compartment Battery Battery Door Plus Sign Battery Plus Sign ...

Page 19: ...n Also your hearing aid may be programmed with SmartTones or Voice Alerts to tell you when to change the battery Hearing Aid Model Battery Type Change Battery Every CIC 10 74 103 hours MC 10 68 99 hours ITC 10 61 82 hours 312 114 147 hours HS 312 111 139 hours ITE 312 111 143 hours 13 209 253 hours ITE P 312 109 144 hours 13 205 253 hours Approximate number of hours assuming a directional product ...

Page 20: ...r ear Adjust the handset slightly up and or back to find the position that gives the best sound Your hearing aid may have an Auto Telephone feature which automatically switches to the Telephone program when a phone is placed next to your hearing aid If the Auto Telephone feature does not automatically engage the magnetic field in your phone may not be strong enough A small magnet was included with...

Page 21: ... are not covered under the warranty Loss and damage due to misuse abuse accidents tampering or negligence are not covered under the warranty If your hearing aid malfunctions it must be serviced by an authorized Sonic Innovations service representative or your warranty may be voided Note Your hearing healthcare provider may charge a service fee for processing warranty repairs Repair Refer to the ba...

Page 22: ...ve the battery when storing the hearing aid for long periods When changing the battery work over a table or countertop to keep the aid and battery from dropping Use a soft brush to clean difficult to reach areas Do not drop the hearing aid Do not expose to moisture or submerge in water Avoid harsh temperatures including excessive heat Avoid wearing your hearing aid while applying hair spray Consul...

Page 23: ... the hearing aid from earwax Wax guards can either be replaced by you or by your hearing healthcare provider Ask your hearing healthcare provider which wax guard your hearing aid uses Your hearing healthcare provider will also instruct you on the proper cleaning of the system ...

Page 24: ...containing 1 the battery door facing you Insert the thin plastic filament on the cleaning tool 2 into the vent tube see figure 1 Push the thin filament all the way through the vent 3 tube to the opening on the other end Wipe off any cerumen that has accumulated on the 4 tool with a tissue before pulling the filament out of the vent tube Important Do not insert the cleaning tool into any other open...

Page 25: ...25 custom user guide Removal Cord Figure 1 Top View Vent Tube Filament Figure 2 Bottom View Removal Cord Vent Tube Filament ...

Page 26: ...tery may be low or dead Replace battery Sound port may be blocked Clear the sound port or contact hearing healthcare provider Hearing aid may be loose Remove and reinsert your aid You may have excessive ear wax Contact hearing healthcare provider Volume may be turned down Move Volume Control wheel forward Whistling Feedback You may have excessive ear wax Contact hearing healthcare provider Hearing...

Page 27: ...y be low or dead Replace battery Sound port may be blocked Clear sound port or contact hearing healthcare provider There may be poor battery contact Contact hearing healthcare provider Too Much Bass Vent may be plugged or blocked Clean vent or contact hearing healthcare provider Hearing aid may need reprogramming Contact hearing healthcare provider Static Noise Battery may be low or dead Replace b...

Page 28: ...burglary alarms room surveillance systems radio equipment mobile telephone etc will not damage the hearing aid They could however momentarily affect the sound quality or create strange sounds in the hearing aids Do not wear the hearing aids in mines or other explosive areas unless those areas are certified for hearing aid use Keep the hearing aids away from children under the age of 3 since they c...

Page 29: ...llow you to obtain the full benefit from your aid Your hearing healthcare provider can also assist you in other hearing improvement techniques The use of a hearing aid is only part of hearing rehabilitation Your hearing aid may need to be supplemented by auditory training and instruction in speech reading No hearing aid completely restores normal hearing ...

Page 30: ...30 SONIC innovations ...

Page 31: ...31 custom user guide ...

Page 32: ...32 SONIC innovations ...

Page 33: ...te 660 Salt Lake City Utah 84121 United States of America 888 678 HEAR 4327 Australia 1800 807 022 3 Unley Rd Parkside South Australia 5063 Canada 800 667 7664 920 Industriel Blvd Terrebonne Quebec J6Y 1X1 Canada Austria 43 34 52 848 21 Sailergasse 14 Leibnitz 8430 Austria Switzerland 41564646666 Neuengasse 21 CH 3011 Bern Switzerland ...

Page 34: ...4001338 A www sonici com 2008 Sonic Innovations Inc All rights reserved This booklet must be accompanied by supplement 4001341 in the U S A ...

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