50
sonic · soundgate 2
Phone
Problem
Solution
The SoundGate 2
phone key does not
blink when the
phone is ringing,
and there is no
ringing indication
in the hearing
instruments
The SoundGate 2 and phone
are not paired to each other
Pair the SoundGate 2 and selected Bluetooth
®
phone
(see pages 28 to30)
The Bluetooth
®
function and/or
power are turned OFF on the
SoundGate 2 or Bluetooth
®
phone
Ensure the SoundGate 2 and Bluetooth
®
phone
are powered ON. Refer to the manual of your
Bluetooth
®
phone to ensure Bluetooth
®
function
is active.
The SoundGate 2 battery
is critically low
Recharge the SoundGate 2 battery
The SoundGate 2
phone key is blinking
when the phone is
ringing but I hear no
ringing indication in
my hearing instru-
ments
The SoundGate 2 is out of range
Ensure the SoundGate 2 is kept within 20 inches (50 cm)
of the hearing instruments. For optimum performance
always use the neck strap antenna
The audio in my
hearing instruments
drops out
The SoundGate 2 is out
of Bluetooth
®
range
Ensure the SoundGate 2 and Bluetooth
®
phone are
within the recommended 33 feet (10 meters) of each
other
The neck strap antenna is not
mounted to the SoundGate 2
While streaming, it is recommended to use
the neck strap antenna to prevent drop outs
Summary of Contents for SoundGate 2
Page 1: ...SoundGate 2 User Guide www sonici com ...
Page 2: ......
Page 47: ...47 soundgate 2 USer guide Notes ...
Page 65: ...65 soundgate 2 USer guidE Notes ...
Page 66: ...66 sonic Soundgate 2 Notes 137740 UK ...
Page 67: ......
