TROUBLESHOOTING
When the Blind is operating it is
making a scraping / juddering sound?
Check the Railing edges, they may
require cleaning off any debris, dust or
grit with a damp cloth / baby wipes.
The Blind is not opening / closing
straight?
Check the Railing edges, they may
require cleaning off any debris, dust or
grit with a damp cloth / baby wipes.
The Blind is not fitting to Side A1
(motor side)?
The Blind is being fitted facing the
wrong orientation. Please see further
details on Page 7 ofthis guide.
The Blind is not fitting to Side A3
(static side)?
This side requires
considerable force
to
clip in the bracket securely. It will seem
short on the length (80mm) but this is
normal. Start in the middle and work
your way outwards making sure each
time it clips into the bracket securely.
The Screws, Brackets or Fixings are
missing from the package.
Please contact customer support to
re-order.
3
8
9
10
11
12
13
4
5
6
7
The Fabric of the Blind is damaged.
Please contact customer support.
The Handset is missing from the box.
Please contact customer support to
re-order.
The Blind is getting stuck in operation?
The frame has been installed incorrectly.
Measure both ends and the centre of
the frame, all measurements should be
equal - a maximum of 2mm tolerance is
allowed. Reduce the packers from either
side if this is an option, if not please
contact customer support.
One of the tension Cords has snapped?
Please contact customer support.
There is a burning smell / smoke coming
from the Motor side of the blind?
Turn off Power to the Blind immediately.
Ensure nothing is smouldering / has
caught fire. Get a qualified electrician
to check cabling – the likely cause is
the supply to the blind is wrong (Motor
requires a 12v supply).
The Blind has fallen down?
The Blind was not clipped in securely
on Side A1 & Side A3 and needs re-
fastening. Please see Step 4 above for
more details.
FI
TTING
GUIDE
SONASHADES.COM
12
SonaS
ky Mot
orised Blind
