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TROUBLESHOOTING

The Blind did not do an initial jog when powering up?

Mains Power: 

Check the power supply is live. If the power supply is live and the Blind 

still did not jog (one forward and one backward motion) check the polarities for the 
power supply match the polarities of the motor e.g black tracer wire on the motor 
and power supply are negative polarity.

If this does not resolve the issue, there could be an issue with either the power 
supply it self or even the motor.

Battery & Solar Power: 

Check the battery connector (and solar panel if applicable) 

is correctly attached to the Blind connector. The solar panel must also be correctly 
connected to the battery in order for it to charge.

1

2

The Blind jogs but the Handset is not 
working?

Does the Handset show an indication light? If 
No please change the battery in the remote. 
If Yes then the Handset will need repairing 

see below:

To pair a new Handset:

1. 

Hold the reset button situated on the top 

of the Blind frame firmly till the Motors 
jogs once (circled in red in the image).

 

 

ATTENTION - 

Do not hold the reset 

button on the motor for more than one 
job (one forward andone backward 
motion).

2.  Pair the new Handset by pressing the red 

programme button on the back of the 
Handset immediately after. The Blind will 
jog once as confirmation.

3.  The Handset & Motor should now  

be successfully paired.

Changing The Battery:
Please see instructions to the right, the 
Handset requires CR2032 batteries.

FI

TTING

 GUIDE

SONASHADES.COM

11

SonaS

ky Mot

orised Blind

Summary of Contents for SonaSky

Page 1: ...SonaSky Motorised Skylight Blind 1 SonaSky Motorised Blind FITTING GUIDE SONASHADES COM ...

Page 2: ...urely fastened before releasing Do not install this product externally in wet or high moisture environments Do not install this product with small children or pets around This product is not intended for use by children Keep the handset out of reach of children Never drop knock puncture or immerse the handset in liquids of any type SAFETY INSTRUCTIONS 1 2 3 4 5 6 7 8 9 FITTING GUIDE SONASHADES COM...

Page 3: ...l Identify the rails marked A1 and A3 These rails are to be fitted first starting with rail A1 then moving on to rail A3 Rail A1 is classed as the motor rail to which the motor side below fits to the motor side is where the fabric is stacked motor is located Decide which side of the opening you would like the motor side to be positioned on and fit rail A1 accordingly FITTING GUIDE SONASHADES COM 3...

Page 4: ...ough the pre drilled holes already visible on the rail Take away the trim and drill your holes required through the plasterboard ensuring you DO NOT drill into the timber behind it Using the screws provided screw the trim on securely DO NOT over tighten the screws as this may damage the plasterboard Repeat the above steps 1 4 1 5 and 1 6 for rail A3 A1 10mm FITTING GUIDE SONASHADES COM 4 SonaSky M...

Page 5: ...stly marking the drill positions with a pen through the pre drilled holes already visible on the rail Take away the trim and drill your required holes through the plasterboard ensuring you DO NOT drill into the timber behind it Using the screws provided start at the middle of rail B1 and screw the trim on securely so all ends are securely fixed DO NOT over tighten the screws as this may damage the...

Page 6: ... top of the rails so the Blind can run smoothly Not cleaning the rails may cause an obstruction which could potentially cause damage to the Blind Clean Top of Rail Clean Top of Rail End Profile Motor Side 3 1 Unwrap the Blind carefully and lay it out on a clean flat surface See image below FITTING GUIDE SONASHADES COM 6 SonaSky Motorised Blind ...

Page 7: ...ould not be visible from ground level once the Blind is fitted 3 2 Fit the motor side of the Blind first to rail A1 Start at one end and clip the motor side of the Blind into rail A1 as per the diagram and image below We recommend resting the Blind on the side rails B1 and B2 whilst doing so Begin clipping at one end and make your safely way across Moderate force is required FITTING GUIDE SONASHAD...

Page 8: ...the profile on the side rails B1 and B2 The side requires considerable force to clip in the end profile to the rail A3 brackets securely It will seem short on length 80mm but this is normal Start in the middle of the rail and work your way outwards to each end making sure each time it clips into the bracket securely see image below FITTING GUIDE SONASHADES COM 8 SonaSky Motorised Blind ...

Page 9: ...lified electrician to connect the power to the Blind Once the power is active the Blind will jog once back and forth motion and is now ready to be operated from the handset Calibrate the Blind by pressing the down arrow on the handset to fully close then the up arrow to full open The my button stops the Blind This may need to be done several times to calibrate The Blind is now ready for normal ope...

Page 10: ...ected the Blind will jog once back and forth motion and is now ready to be operated from the handset Calibrate the Blind by pressing the down arrow on the handset to fully close then the up arrow to full open The my button stops the Blind This may need to be done several times to calibrate The Blind is now ready for normal operation OPTIONAL SOLAR PANEL If using a solar panel pass the cable throug...

Page 11: ...ted to the battery in order for it to charge 1 2 The Blind jogs but the Handset is not working Does the Handset show an indication light If No please change the battery in the remote If Yes then the Handset will need repairing see below To pair a new Handset 1 Hold the reset button situated on the top of the Blind frame firmly till the Motors jogs once circled in red in the image ATTENTION Do not ...

Page 12: ...ustomer support to re order 3 8 9 10 11 12 13 4 5 6 7 The Fabric of the Blind is damaged Please contact customer support The Handset is missing from the box Please contact customer support to re order The Blind is getting stuck in operation The frame has been installed incorrectly Measure both ends and the centre of the frame all measurements should be equal a maximum of 2mm tolerance is allowed R...

Page 13: ...being installed and inform their customers of the operating and maintenance conditions of the product They must give them this guide Any use outside the sphere of application defined by SONA is forbidden Doing so will void the warranty and release SONA of all its liability as would a failure to comply with the instructions given herein Never begin installing without first checking the compatibilit...

Page 14: ...SONASHADES COM CONTACT T 01772 302522 W sonashades com E info sonashades com Opening Hours Mon Fri 8 00am to 5 00pm Address Unit 496 Holly Place Walton Summit Centre Preston PR5 8AX ...

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