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Observations
Possible causes
Solutions
The motorised product does not
operate.
The wiring is incorrect.
Check the wiring and modify it if necessary.
The Motor is in thermal protection.
Wait until the motor cools down.
The control point battery is weak.
Check whether the battery is weak and replace it if necessary.
The control point is not
compatible.
Check for compatibility and replace the control point if necessary.
The control point used has not been programmed into
the motor.
Use a programmed control point or program this control point.
The motorised
product is noisy:
The motor wheel and the crown are not suitable
for the tube.
Replace the motor wheel and the crown
The motorised product is compressed between
the brackets
Increase the play between the brackets
The tube contains swarf and screws.
Clean the roller tube.
The motorised product stop to
soon or to late.
The end-limits of the motorised product drift.
Readjust the end-limits
2.4.2. Readjusting the direction of rotation
Move the motorised product away from the end limits.
1) Press the
Up and Down buttons simultaneously, until the motorised
product moves up and down.
2) Press the
my button, until the motorised product moves up and down,
to reverse the rotation direction.
3) Press the
Up button to check the new direction of rotation.
2.4. TIPS AND RECOMMENDATIONS FOR INSTALLATION
2.4.1. Questions about the Sonesse ULTRA 50 DC RTS?
UP
ST
OP
DWN
UP
ST
OP
DWN
UP
ST
OP
DWN
1)
2)
3)
UP
ST
OP
DWN
UP
ST
OP
DWN
UP
ST
OP
DWN
UP
ST
OP
DWN
UP
ST
OP
DWN
UP
ST
OP
DWN
