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3.4. TIPS AND RECOMMENDATIONS FOR USE
3.4.1. Questions about the Sonesse ULTRA 50 DC RTS?
If the motorised product still does not work, contact a motorisation and home automation professional.
3.4.2. Replacing a lost or broken Somfy control point
To replace a lost or broken control point, contact a motorisation and home automation professional.
Observations
Possible causes
Solutions
The motorised product does not
operate.
The control point battery is weak.
Check whether the battery is weak and replace it if necessary.
The motor is in thermal protection mode.
Wait for the motor to cool down.
1. 4. TECHNICAL DATA
Power supply
24V dc
Radio frequency
433.42 MHz
Operating temperature
0°C to + 60°C
Index protection rating
IP 31
Safety level
Class III
Maximum number of control points
12
Maximum number of sensors
3
Manufacturer
Model
Ratings
CUI INC (E210311)
EMSA240125
Input: 100 - 240 Vac, 50-60 Hz, 1.0 A
Output: 24 VDC, 1.25 A, LPS (#)
CUI INC (E210311)
EMSA240167
Input: 100 - 240 Vac, 50-60 Hz, 1.0 A
Output: 24 VDC, 1.67 A, LPS (#)
1. 5. POWER SUPPLY
The Sonesse ULTRA 50 DC RTS is only compatible with the following power supplies:
