SOMFY Connected Lock Installation And User Manual Download

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CONNECTED LOCK

Installation and user guide

Summary

INSTALLATION

Web portal

Mobile app

CONFIGURING THE CONNECTED LOCK

USE

CONTROLLING THE CONNECTED LOCK

MANAGING USERS & ACCESSES

MANAGE USERS

View users
Add a user
Delete a user
Edit a user profile

MANAGE ACCESSES

Assign an electronic key for smartphone to a user
Assign an electronic key for standard phone to a user
Assign a badge to a user
Define a user’s access
Delete a user’s access
See access history

MANAGING DEVICES

Edit the lock settings
Register a new lock
Add a card reader and cards
Manage all your devices together and edit them

MANAGING THE ACCOUNT

[ Back Contents ]

- with an Internet
Gateway

Summary of Contents for Connected Lock

Page 1: ...I N S T A L L A T I O N A N D U S E R G U I D E Connected lock www somfy com Rev B _02 17...

Page 4: ...door The new way to manage access to your home Hello to peace of mind You manage all the comings and goings in your home Cool access You choose your access mode smartphone and or badges Accessories so...

Page 5: ...ed lock Our video tutorials give you step by step guidance They are identified throughout the guide by this icon Interactive guide You can click the tutorial icon to open the video directly 1 Introduc...

Page 6: ...the connected lock 24 C Start auto acquisition 27 3 CONFIGURE THE CONNECTED LOCK 30 A REGISTER THE CONNECTED LOCK 32 B If you have a badge reader register it with its cards 33 C Synchronise the connec...

Page 7: ...l backing and protection plate 1 2 Connected lock 1 3 Interchangeable covers 3 4 Cylinder kit with 3 keys and security card 1 5 Fixing screw for the metal backing plate 8 6 Fixing screw for the connec...

Page 8: ...AL ITEM THE EUROPEAN CYLINDER Your door is compatible with the connected lock if it has a European cylinder IN DETAIL The connected lock can be installed on Introduction A Compatible locks doors Lock...

Page 9: ...nt 3DSecure system identical to bank websites After each login on the web portal you must confirm your identity by entering the code received by email or SMS This protection is enabled by default To d...

Page 10: ...ed lock Your lock is connected via Bluetooth to a smartphone There are 2 ways to access it Configure the lock on the web portal Control manage the lock every day on your smartphone with the mobile app...

Page 12: ...EPS 1 Create your account 2 Install the connected lock 3 Configure the connected lock Somfy connect com 1 2 3 Somfy connect com 1 2 3 Somfy connect com 1 2 3 2 2017 Somfy SAS All rights reserved Image...

Page 13: ...access to this guide for download Go to somfy connect com Then select Connected Doorlock And follow the instructions on the screen Confirm the account via the email received YOU CAN NOW INSTALL YOUR C...

Page 14: ...lock after all Just follow the step by step instructions below This step requires work on your door Be sure you have enough time Leave your screen for the moment you can get back to it later 2 INSTAL...

Page 15: ...perating properly Check that nothing is preventing or stopping the movements of your door You should not need force to open or close it With your door closed check that you can lock and unlock it from...

Page 16: ...me of a door into which the lock bolt is engaged to hold the closed leaf Bolt Mobile part of the lock that is engaged in the strike plate Latch bolt Bevelled in shape it does not necessarily require a...

Page 17: ...it later Then remove the cylinder 2 A2 Adjust the new cylinder if necessary The aim is to Compare the two cylinders If necessary adjust the new cylinder so that it matches your lock and the width of y...

Page 18: ...oes outside Casement bolts Distance P1 P1 P1 P1 P1 P1 P1 P1 P1 Offset Aligned Offset Adjust OK Adjust 30 mm 35 mm 40 mm CASE 1 CASE 2 CASE 3 45 mm 50 mm 55 mm P1 P1 P1 P1 P1 P1 P1 P1 P1 Offset Aligned...

Page 19: ...P1 P1 P1 Adjust OK Adjust 30 mm 35 mm 40 mm CASE 1 CASE 2 CASE 3 45 mm 50 mm 55 mm P2 P1 P3 P2 P1 P3 P2 P1 P2 P2 P1 P2 P1 P3 P3 P3 P3 P1 See next page 2 INSTALL THE CONNECTED LOCK A Replace the cylind...

Page 20: ...3 Put the components back in the right order STEP 4 Relock the system Using the Allen key supplied with the cylinder unscrew the pin 1 on the right end of the cylinder Now pull the golden metal fork 2...

Page 21: ...them up Depending on the desired configuration use the T 10 screwdriver supplied to unscrew the fixing screw underneath the metal part P2 or P3 Take care to position the casement bolt P1 before P2 and...

Page 22: ...back in its new position then P2 or P3 depending on the required configuration Once your new cylinder is adjusted correctly push the golden metal fork inside fully to secure P1 P2 and P3 with the cyli...

Page 23: ...ce you have found the right position fix the cylinder 2 by tightening the screw that you had removed when removing the old cylinder Once the cylinder in place check that its operation is still smooth...

Page 24: ...hat the new cylinder is installed you must complete the physical installation of your connected lock To do this B1 Put the backing plate in place B2 Fix the connected lock B3 Add the batteries 1 Posit...

Page 25: ...ylinder 1 2 inside 2 INSTALL THE CONNECTED LOCK B Fix the connected lock For locks with escutcheon or rosette refer to the indication at the bottom of page A B C D Loosen the bottom screw A Position t...

Page 26: ...2 Finally with the opening knob of the lock lock and unlock your door to check that the assembly operates smoothly If not loosen the screws slightly In order to register your product later note down...

Page 27: ...ully into their respective slots to prevent poor contact when the door is slammed Alkaline AAA batteries provide the best performance for your lock We do not recommend using rechargeable batteries YOU...

Page 28: ...rotate in both directions to learn to lock and unlock your door 3 The indicator light shows whether the operation has been successful It blinks 3 times green lock programmed It blinks red failure Chec...

Page 29: ...of your choice over the connected lock 2 To secure the cover insert the screw supplied into the hole in the underside of the cover and tighten it Keep the screwdriver safe you will need it to change...

Page 30: ...d or is no longer accessible go back to somfy connect com log into the web portal with your credentials You have downloaded and read the guide You have installed the connected lock You can now configu...

Page 31: ...ed lock OPTIONAL If you have a card reader 2 2017 Somfy SAS All rights reserved Images for illustration purposes only Back Contents NB You can also add a dedicated Internet Gateway sold separately in...

Page 32: ...d it on the door See page 26 Name the lock For example Front Door Enter the group to which it belongs For example Main House Feel free to choose icons to personalise your lock 3 CONFIGURE THE CONNECTE...

Page 33: ...n The badges will be automatically assigned to you Then you can assign them to other users after adding them Add the badges Register the card reader Refer to the guide for the Card reader for more inf...

Page 34: ...made on your account To do this C1 Download the mobile app of the lock C2 Synchronise the connected lock C1 Download the mobile app My Connected Doorlock It will help later you to control the lock ev...

Page 35: ...o rotate during the synchronisation If you have a card reader wait for the synchronisation with the reader When you open the app for the first time you must create a PIN code This 4 digit security cod...

Page 38: ...SAS All rights reserved Images for illustration purposes only Back Contents USE CASE 1 Control the connected lock Start using your connected lock in 3 steps 2 Explore the controller of the connected...

Page 39: ...y SAS All rights reserved Images for illustration purposes only Back Contents 1 CONTROL THE CONNECTED LOCK YOU CAN NOW CONTROL YOUR CONNECTED LOCK Just follow the few instructions below 1 CONTROL THE...

Page 40: ...mages for illustration purposes only Back Contents 1 CONTROL THE CONNECTED LOCK MY CONNECTED DOORLOCK You must normally have installed the mobile app when you configured the lock to synchronise it Sca...

Page 41: ...for proximity control If you have an Internet Gateway the Doorlock control is also available remotely Your connected lock To control it swipe its icon And the lock is actuated Go close to your lock I...

Page 42: ...showing proper operation The app shows whether your action is successful OPENING OK CLOSING OK STATUS UNKNOWN For example if the lock was actuated manually afterwards SMARTPHONE CONTROL CONTROL SCREEN...

Page 43: ...The lock shows you whether your action is successful You can also operate the lock manually OPENING OK CLOSING OK ERROR BIIIIIIP 2 seconds 2 seconds 2 seconds FROM INSIDE By turning the knob FROM OUTS...

Page 44: ...served Images for illustration purposes only Back Contents 2 EXPLORE THE CONTROLLER OF THE CONNECTED LOCK You can access the controller of your lock in several ways A Overview B Web portal C Mobile ap...

Page 45: ...onfigure the lock on the web portal Control manage the lock every day on your smartphone with the mobile app When using for the first time it is recommended to go to the web portal You can then better...

Page 46: ...cture of your connected lock 4 menus View and manage your accesses in one go Default screen Manage your locks and other products Manage your users Access the online help The Doorlock control function...

Page 47: ...nd a quicker access to your locks and users From the Manage my accesses menu default screen The Doorlock control function is also available on the web portal when the Internet Gateway is installed Qui...

Page 48: ...llustration purposes only Back Contents For more settings Manage your products Access the online help at any time if necessary Manage your users Explanations in the section below GUIDES VIDEO TUTORIAL...

Page 49: ...purposes only Back Contents C Mobile app Control of the lock access to the main functions 4 menus Lock control My doors App settings User management Default screen On a daily basis you can primarily...

Page 50: ...ontrol of your lock And an access to the main functions Your connected lock To control it swipe its icon And the lock is actuated To lock To unlock Detailed explanations given on page 41 Explanations...

Page 51: ...u can disable it if you want Notifications To keep yourself informed Alert sent when a user uses the lock via the mobile app Remember to allow notifications for your ac count on the web portal Otherwi...

Page 52: ...All rights reserved Images for illustration purposes only Back Contents 3 MANAGE THE CONNECTED LOCK Make the use of your connected lock even more personalised A Manage users and accesses B Manage pro...

Page 53: ...th multiple entries and exits of You and your family Your friends and relatives Regular external people babysitters etc Occasional external people repairer etc Tenants etc A whole universe revolves ar...

Page 54: ...ontents USERS ACCESS 3 MANAGE THE CONNECTED LOCK A Manage users accesses You Your users their keys Your users their access rights Your users You are the first user of the lock For each user assign an...

Page 55: ...ur users Electronic key on standard mobile phone The card reader also allows the use of any type of mobile phone through the sound identification function sound electronic key ACCESS TYPES PERMANENT a...

Page 56: ...rised lock only your other locks users and settings are not accessible to him Some explanations for better understanding If he already has a connected lock He also sees his lock here and can control a...

Page 57: ...ce Add a user In quick access from the Manage my accesses menu Click the to the right of the title USERS Follow the instructions on the screen Feel free to choose icons to personalise your users Delet...

Page 58: ...on purposes only Back Contents 3 MANAGE THE CONNECTED LOCK A Manage users accesses Edit a user profile In quick access from the Manage my accesses menu Click the name of the user you want to edit Foll...

Page 59: ...ew users In the My users menu You can see your users at a glance Go to the My users menu Add a user From the My users menu Click the Add a user button And follow the instructions on the screen You are...

Page 60: ...Somfy SAS All rights reserved Images for illustration purposes only Back Contents Delete a user Again from the My users menu Open the user you want to delete Click Delete user 3 MANAGE THE CONNECTED L...

Page 61: ...to a user Revoke the key from a user In quick access from the Manage my accesses menu Click the next to the icon of the user In quick access from the Manage my accesses menu Go to the icon of the key...

Page 62: ...access from the Manage my accesses menu Go to the icon of the user on the USERS side Slide it to the lock you want to authorise In quick access from the Manage my accesses menu Go to the icon of the u...

Page 63: ...Revoke the key from a user or his access to the lock When you added a user from the mobile app you sent an electronic key to his smartphone Therefore this key has already been assigned to him When yo...

Page 64: ...a user s access Delete a user s access From the My users menu Open the user Click Manage accesses Slide the cursor to Authorised Again from the My users menu Open the user you want to delete And click...

Page 65: ...urposes only Back Contents After each change on the web portal or the app you must synchronise the lock On the web portal the screen displays 3 MANAGE THE CONNECTED LOCK A Manage users accesses Go clo...

Page 66: ...HE CONNECTED LOCK A Manage users accesses Access history When you are near the lock you can check its history Date time of lock movements Users who controlled your lock From the My doors menu Select t...

Page 67: ...settings From the Manage my accesses menu Click the relevant lock Follow the instructions on the screen Go to the web portal To manage your connected lock effectively B1 Edit the lock settings B2 Reg...

Page 68: ...ped in your account From the menu bar Manage my Products Register my locks Follow the instructions on the screen The added locks are also visible and can be controlled in the same way as the initial l...

Page 69: ...ides 2 Once the reader is installed you can add it From the menu bar Manage my Products Register badge readers Follow the instructions on the screen Then add the badges Manage my Products Register my...

Page 70: ...n purposes only Back Contents After each change on the web portal or the app you must synchronise the lock On the web portal the screen displays Go close to your lock Log in Synchronise the lock 3 MAN...

Page 71: ...ACCESSES MANAGE USERS View users Add a user Delete a user Edit a user profile MANAGE ACCESSES Assign an electronic key for smartphone to a user Assign an electronic key for standard phone to a user As...

Page 72: ...m their housing Fig 3 Remove them by pressing the parts of the batteries You can tell that the batteries have been inserted properly if the LED lights ups blue 2 1 1 2 Figure 1 Figure 2 Figure 3 If Af...

Page 73: ...accesses menu Click the relevant lock On the lock page click Reset connected lock Then on the lock Remove the cover Insert the T 10 screwdriver into the slot above the letter C Press the button at th...

Page 74: ...the malfunction is still present the customer may claim warranty by making a request by phone or email with the customer service concerned After processing the request to verify whether the equipment...

Page 76: ...ital of 20 000 000 RCS Annecy 02 2017 2017 Somfy SAS All rights reserved SOMFY is a registered trademark Apple and the Apple logo are trademarks of Apple Inc registered in the US and other countries A...

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