
ORIGIN Installation Guide
Safety And Regulations
5
Help and Advice
Commissioning and Training
Commissioning
• ORIGIN consoles do not include on-site commissioning by an SSL engineer as standard.
• Commissioning can be requested at the time of purchase at additional cost and is usually expected to take one working day.
• You should contact your local SSL office or agent at least four weeks prior to delivery to arrange a commissioning date.
Please note: The console must be installed in a clean environment. The presence of dust – particularly cement particles – increases
the chance of long-term damage being caused to the moving faders and other controls. Such damage may cause the warranty
to be rendered invalid.
Training
A range of operational and maintenance training options are available from SSL or one of our authorised representatives.
For further information please contact SSL’s Support Department at:
.
Warranty
Factory Warranty
All new systems include a 13 month warranty which commences on the date of shipment. This warranty includes:
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Technical support – phone, fax and e-mail – via your local distributor or office during normal business hours
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Supply of exchange parts*
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Service engineer visits (note that travel and subsistence costs are not covered by the warranty)
* It is not anticipated that a visit from an SSL engineer will be necessary in the majority of cases where a replacement part is
required. Console sub-assemblies are designed to be easily removable to facilitate replacement.
Extended Warranty
The standard warranty period may optionally be extended up to a maximum of 5 years on a ‘Parts supply’ basis.
To order extended warranty please contact your SSL representative or e-mail SSL’s Service department at:
support@solidstatelogic.
com
.
Special Tools and Fasteners
Each ORIGIN console is supplied with a pair of M4 thread T-Bar module removal tools (SSL Part No. 53911152A) which fix into the
threaded holes that are exposed when the upper and lower channel fixing screws are removed.
Other than this no special tools are required for maintenance. All fasteners are Metric sizes and threads. Most screws used to fix
panels are M3 Hex headed countersunk or cap screws which need a 2 mm hex, or Allen key to remove, or they are Pozidriv #2
headed screws. The feet are fixed with 8 mm (M8) Hex nuts (supplied).
User Guide
The ORIGIN User Guide can be downloaded from the ORIGIN section of the SSL website at :
https://www.solidstatelogic.com