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WARRANTY 

 

One Year Limited Warranty 
 

Soleus International, Inc. warrants the accompanying Soleus Air Powered by Gree Air Conditioner to be free of defects 
in material and workmanship for the applications specified in its operation instruction for a period of ONE (1) year 
from the date of original retail purchase in the United States. 
 
If the unit exhibits a defect in normal use, Soleus International will, at its option, either repair or replace it, free of 
charge within a reasonable time after the unit is returned during the warranty period. 
 
As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a 
copy of the original purchase invoice. 
 

THIS WARRANTY DOES NOT COVER:

 

• 

Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a defect in 
material or workmanship.  

• 

Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions 
in the instructions. 

• 

Damage to the finish of the case, or other appearance parts caused by wear. 

• 

Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus Interna-
tional Inc. 

• 

Freight and Insurance cost for the warranty service. 

• 

Filter and Accessories 

 
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO 
ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY

. SOLEUS INTERNATIONAL INC.

  

DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT 
SHALL SOLEUS INTERNATIONAL INC’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR 
BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT. 
 

This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used, sal-
vaged, or refurbished products. 

 
As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow  
limitation on implied warranties, the above limitations and exclusions may not apply to you.  This warranty gives you 
specific legal rights, and you may also have other rights that vary from state to state. 
 

For Technical Support and Warranty Service 

Please Call (888) 876-5387  
 
Or Write To: 
Soleus International, Inc. 
20035 E. Walnut Dr. N. 
City of Industry, CA 91789 
www.soleusair.com 
www.soleusgreen.com 
 

 17 

Summary of Contents for SG-TTW-12ESEZ-26

Page 1: ...Models SG WAC 10ESE C SG WAC 12ESE C Electronic Window Air Conditioner Operating Instructions ...

Page 2: ...ead this owner s manual carefully Store this manual in a safe place for future reference Your safety and the safety of others is very important to us Please pay attention to all safety messages outlined in this owner s manual WARNING To reduce the risk of fire electrical shock or injury when using your air conditioner follow the following basic precautions 2 This is a safety alert symbol This symb...

Page 3: ...when the TEST button is pressed and the unit fails to reset Do not use the power supply cord as an ON OFF switch The power supply cord is designed as a protection device A damaged power supply cord must be replaced with a new power supply cord from Soleus Air Powered by Gree The power supply cord contains new user serviceable parts Opening the tamper resistant case voids all warranty and per forma...

Page 4: ...ote Control AAA Batteries 2 Top Mounting Rail Top Mounting Rail Seal Strip Lock Frame 2 Accordion Panels Left Right Sash Lock 1 Window Sash Seal 3 4 Screw for Window Locking Bracket Accordion Panels and sash lock 6 Foam Top Window Gasket Owner s Manual 4 ...

Page 5: ...RNATIONAL HAS NOT CONDUCTED INDEPENDENT TEST TO THE INFORMATION AND THE SPECIFICATIONS PRESENTED HEREWITHIN 5 Model SG WAC 10ESE C Power Supply Ph V Hz 1 115 60 Rated Cooling Capacity BTU h 10 000 Cooling Power Input Watts 930 Rated Current Cooling Amperage 8 6 EER C O P 10 8 Noise Level dB A H M L 54 52 50 CFM H M L 260 240 220 Dehumidifying Capacity 60 Pints per day Product Dimensions W x H x D ...

Page 6: ...mensions 3 The Lower Sash the lower part of the window that moves up and down must allow for 14 5 of vertical clearance when open See FIG 1 4 All supporting parts must be secured to firm wood masonry or metal 5 The electrical outlet must be within reach of the power cord TOP RAIL INSTALLATION 6 NOTE Save the product packaging and installation instruc tions for future reference Store the air condit...

Page 7: ...proper condensation utilization and drainage If you are not using the side panels the rear pitch must still be main tained 1 Remove the backing from the top mounting rail seal strip and attach the seal strip to the bottom of the top rail Align along the front edge 2 Attach the top rail onto the top of the outer case using the four 2 5 screws 7 ...

Page 8: ... and into the sill FIG 9 NOTE To prevent window sill from splitting drill 1 8 3mm pilot holes before driving screws Accordion Panel Installation Now that you have installed the top rail you can now install the accordion panels on each side 1 Place the air conditioner on a hard flat surface 2 Locate the accordion panels in the box 3 Gently pull the free end of the accordion panel See FIG 2 Do this ...

Page 9: ... a depth of at least 1 1 2 Make sure the board or piece of wood is ap proximately 1 2 higher than the storm window frame This will allow the air conditioner to tilt enough for proper drain age See FIG 12 Removing the Air Conditioner from the Window 1 Turn the air conditioner off and disconnect the power cord 2 Remove the sash seal from between windows and unscrew sash lock 3 Remove the screws inst...

Page 10: ...etting To set the Auto on Timer press the TIMER button on the unit or remote control Each touch of the on the unit or the buttons on the remote will change the timer setting in 1 hour intervals The SET light will turn on while setting Auto off Timer When the air conditioner is on it can be set to automatically turn off in 1 24 hours To se the Auto off Timer press the TIMER button on the unit or re...

Page 11: ...tioner will cool the area depending on the location and set temperature of the remote control Take the remote control with you so the air conditioner cools the room to your loca tion The Remote must be in line of site of the A C for iFeel to operate correctly 7 SLEEP MODE Press the SLEEP button to turn SLEEP mode on or off SLEEP mode is set to off automatically When SLEEP mode is selected the time...

Page 12: ...and buttons a the same time 11 DISPLAY LIGHTS Hold the and FAN buttons to turn the light s on the display ON or OFF This can be done when the unit is on or off 12 ENERGY SAVER MODE When the unit is in energy saver mode the Energy Saver light will turn on In Energy Saver mode the unit will turn off once the room is cooled to the user set temperature The fan will also be off at this point The unit w...

Page 13: ...the Fan to Low with the temperature set in the middle NOTE If the air conditioner is off and is then turned on while set to a Cool setting or if turned from a fan setting to a Cool setting it may take approximately 3 minutes for the compressor to start and cooling to begin Energy Saver Mode Controls the Fan On The fan will cycle on and off with the compressor This results in winder variations of r...

Page 14: ...d Tear To minimize wear and tear on the air condi tioner always wait at least 3 minutes before changing modes This will help prevent the compressor from overheating and the circuit breaker from tripping Cabinet Cleaning To clean the air conditioner cabinet Unplug the air conditioner to prevent shock or a fire hazard The cabinet and front panel of the air conditioner may be dusted with an oil free ...

Page 15: ...ce technician TROUBLESHOOTING The Air Conditioner does not cool as it should Airflow is restricted The temperature control may not be set correctly The air filter is dirty The room may be too warm Cold air is escaping The Cooling Coils are frozen Make sure there are no curtains blinds or furniture blocking the front of the air conditioner Lower the set thermostat tempera ture Clean the filter See ...

Page 16: ...r is not correctly tilted outside For proper water drainage make sure the air conditioner is slightly tilted downward from the front of the unit to the rear Water collects in the base pan Moisture removed from the air is draining into the base pan This is normal for a short period in areas with low humidity and nor mal for a longer period in areas with high humidity 16 ...

Page 17: ...by wear Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus Interna tional Inc Freight and Insurance cost for the warranty service Filter and Accessories ALL WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO ONE YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY SOLEUS INTERNATIONAL INC DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL...

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