46
WARRANTY INFORMATION
SOL0013-F63 & SOL0014-F65
Congratulations on your purchase!
As of January 1st 2012, new legislation under the Australian Consumer Law requires certain
information to be included in any product warranty issued in Australia. This warranty compliments the
warranty found in the manual and has been developed in line with the Australian Consumer Law. If the
warranty periods offered in the two documents are different then the greater of the two shall be
honoured.
This SOL0013-F63 & SOL0014-F65 is warranted to be free from defects in material and workmanship
under normal use and service conditions for a period of 6 months from the date of purchase of this
article. Evidence of unfair usage or incorrect adjustment by the owner will void this promise.
The benefits conferred by this manufacturer's warranty are in addition to all rights and remedies
conveyed by the Competition and Consumer Act 2010 (Commonwealth), and any other statutory rights
to which you may already be entitled, and this warranty does not exclude, restrict or modify any such
rights or remedies that are implied by law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if
the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Conditions of Warranty
All warranty coverage extends only to the original retail purchaser from the date of purchase. Please
keep your receipt, tax invoice or other proof of purchase.
This warranty does not extend to any damage to a product caused by abuse, improper or abnormal
usage, or repairs not provided by us or our Service Centre. Nor does this warranty extend to products
used for commercial or rental purposes. This warranty does not cover ordinary wear, tear and
weathering, failure to follow directions, improper installation, improper maintenance or acts of God
(such as damage caused by storms, lightning, heavy winds and by snow or ice).
Making A Warranty Claim
In order to make a claim under this warranty please direct your enquiries to our Service 07 3272 7010
number.
A service representative will then assist you in the appropriate action to be taken. For efficient
processing of your enquiry please have proof of purchase, the date of purchase and the retailer name
you purchased the item from, and the brand on the product. Photos of the product, and scans of
receipts, may be requested to assist with your claim.
