SoLED W840 User Manual Version 4.1 051915
PRELIMILARY
18
The cleaning of internal and external optical lenses and/or mirrors must be carried out periodically to optimize
light output. Cleaning frequency depends on the environment in which the fixture operates: damp, smoky or
particularly dirty surroundings can cause greater accumulation of dirt on the unit’s optics. Clean with soft cloth
using normal glass cleaning fluid. Always dry the parts carefully. Clean the external optics at least every 20
days. Clean the internal optics at least every 30 to 60 days.
L
IMITED
W
ARRANTY
Solaris LED fixtures (the Product) are warranted by TMB against defective materials or workmanship for a
period of two (2) years from the date of original sale by TMB.
TMB’s warranty shall be restricted to the repair or replacement of any part that proves to be defective and for
which a claim is submitted to TMB before the expiration of the applicable warranty periods.
This Limited Warranty is void if the defects of the Product are the result of:
Opening the casing, repair, or adjustment by anyone not specifically authorized by TMB
Accident, physical abuse, mishandling, or misapplication of the product.
Damage due to lightning, earthquake, flood, terrorism, war, or act of God.
TMB will not assume responsibility for any labor expended, or materials used, to replace and/or repair the
Product without TMB’s prior written authorization. Any repair of the Product in the field, and any associated labor
charges, must be authorized in advance by TMB. Freight costs on warranty repairs are split 50/50: Customer
pays to ship defective product to TMB; TMB pays to ship repaired product, ground freight, back to Customer.
This warranty DOES NOT cover consequential damages or costs of any kind.
A Return Merchandise Authorization (RMA) Number must be obtained from TMB prior to return of any defective
merchandise for warranty or non-warranty repair. For all repairs please contact TMB Tech Support Repair using
the contact information below or email [email protected].
527 Park Ave., San Fernando, CA 91340
Tel: +1 818.899.8818
Fax: +1 818.899.8813
www.tmb.com
R
ETURN
P
ROCEDURE
Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued. Package
must be clearly labeled with a Return Merchandise Authorization Number (RMA #). Products returned without
an RMA # will be refused. Please contact TMB and request RMA # prior to shipping the fixture. Be prepared to
provide the model number, serial number and a brief description of the cause for the return. Be sure to properly
pack fixture, any shipping damage resulting from inadequate packaging is the customer’s responsibility. TMB
reserves the right to use its own discretion to repair or replace product(s). As a suggestion, proper UPS packing
or double-boxing is always a safe method to use.
Note: If you are given an RMA number, please include the following information on a piece of paper
inside the box:
1) Your name
2) Your address
3) Your phone number
4) The RMA no.
5) A brief description of the symptoms
