June 2020
|
Solar Stik
®
, Inc.
36
|
24VDC PRO-Verter 5000-120 AGS Operator Manual
System-level Troubleshooting Procedures
The PRO-Verter is the central management device in most Systems and as such will be the primary
device to report and correct issues both within the PRO-Verter and the System. This manual provides
troubleshooting information that relates primarily to the PRO-Verter. System-level troubleshooting
information is documented in System Operator Manual even though many of the issues encountered
will be reported by and corrected using the PRO-Verter.
There is a simple 6-step process for solving technical issues:
1. Verify all of the programming in the PRO-Verter is correct.
2. Verify the System configuration is correctly.
3. Verify all external causes of FAULTS are mitigated.
a. Generator has fuel/oil.
b. Circuit breakers are not tripped.
c. Cables are all connected properly and in working condition.
4. Verify heat issues are mitigated.
5. Use the PRO-Verter Meter and Tech menus to determine where a fault condition exists.
6. Contact your FSR.
The most common PRO-Verter performance problems are due to temperature issues. The PRO-
Verter, batteries, power generation, and even the loads are all adversely affected by heat, so
mitigating the affects of heat will only improve system performance. Clean air filters regularly and
shade power management and batteries when possible.
generator, the AC INPUT setting must be set to limit the AC power the PRO-Verter will expect from
the AC source. In this scenario, it is possible for the PRO-Verter to put up to 130% load on the AC
source (generator or grid-utility), which can occur when charging mode is engaged and a sudden
AC surge is demanded by the load. Since the PRO-Verter can’t determine in advance how much
power will be demanded at the time of the surge, it can only “react” to the surge condition. It may
take up to 1 full second for the PRO-Verter to react, and this period is known as “Lag Time”. Lag
time results in 130% of the AC INPUT setting being demanded from a generator for up to 1 second.