solamagic IR 02001, Installation And Instruction Manual

Page: 107 / 196

08/2016
107
Guarantee conditions for Solarmagic heaters
We offer a guarantee for the heaters portrayed in this manual in accordance
with the following conditions:
1. We will repair, free of charge, in accordance with the following provisions, dama-
ge or defects to the heater, which can be proven to be due to a factory defect, if
they are reported to us immediately upon discovery on the heater. The duration
of the guarantee for the heater is 2 years, for heaters labelled ECO+ we offer
a guarantee extended by 1 year, that is a total of 3 years. The duration of the
guarantee for the heating tube is 12 months up to a maximum 5000 operating
hours within this period.
The guarantee does not cover minor deviations from the design properties that
are irrelevant for the value and usability of the heater. Likewise the guarantee
does not cover damage caused by exceptional climatic conditions, abnormal
environmental conditions or unsuitable operating conditions. Your dealer will be
happy to advise about heater versions for use in such cases. No guarantee can
be given if the damage or defects on the heater arise from faulty installation or
failure to observe the operating instructions.
2. The guarantee is fulfilled in that defective heaters will be repaired, or replaced
by flawless heaters, at our discretion, and free of charge. Heaters for which a
performance of guarantee is claimed with reference to this guarantee, must be to
be handed over or sent to the manufacturer or an authorized service centre. End
consumer labour and material costs are not refunded. Proof of purchase with the
date of purchase and/or delivery date plus a detailed description of the fault must
always be presented.
3. Any guarantee claim becomes void if repairs or adjustments are made by per-
sons who are not authorised by us or if our heaters are provided with spare parts,
supplementary parts or accessories that are not original parts, and have caused
a defect. The same applies if the name plate or the heater number has been
removed or rendered illegible.
4. Excluded from this guarantee are damage or defects from incorrect connection,
improper handling, mechanical damage, particularly to the heating tube, and fai-
lure to observe the installation and operating instructions. We accept no liability
for consequential damage.
5. Guarantee performances do not extend the guarantee period nor do they initiate
a new guarantee period. The guarantee period for any fitted spare parts ends
with the guarantee period for the heater as a whole. If a defect or deficiency can
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not be eliminated or the rectification of defects is declined by us or unreasonably
delayed, an equivalent replacement will be delivered, free of charge, upon the
GB