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Solahart Synergy 310, Owner'S Manual, Page: 1 / 40

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This water heater must be installed and serviced by a qualified person. 

Please leave this guide with the householder. 

 

 

Synergy 310 

Electric Boosted 

HEAT PUMP WATER HEATER 

OWNER’S MANUAL 

AND 

WARRANTY / INSTALLATION INSTRUCTIONS 

 

 

 

Solahart Industries Pty Ltd 

ABN 45 064 945 848 

 

Summary of Contents for Synergy 310

Page 1: ...d and serviced by a qualified person Please leave this guide with the householder Synergy 310 Electric Boosted HEAT PUMP WATER HEATER OWNER S MANUAL AND WARRANTY INSTALLATION INSTRUCTIONS Solahart Ind...

Page 2: ...Pty Ltd TRADE MARKS Registered trademark of Solahart Industries Pty Ltd or Rheem Australia Pty Ltd Trademark of Solahart Industries Pty Ltd or Rheem Australia Pty Ltd Note Every care has been taken t...

Page 3: ...but may be of interest About Your Water Heater 4 Regular Care 8 Water Supplies 10 Save A Service Call 12 Installation 15 Heat Pump And Tank Assembly 21 Connections Plumbing 28 Connections Electrical 3...

Page 4: ...tank This process continues while ever heating is required until the water in the storage tank reaches a temperature of 60 C Even on cloudy or cold days heat is drawn from the surrounding air The heat...

Page 5: ...er uses 240 V AC electrical power for operation of the control systems and the electrically operated components The removal of the access cover s will expose 240 volt wiring They must only be removed...

Page 6: ...mbient air temperature is below the minimum operating temperature of 5 C It may also switch back to heat pump operation from the booster heating unit if it detects the ambient air temperature has move...

Page 7: ...Compliance Certificate DOES THE WATER CHEMISTRY AFFECT THE WATER HEATER The water heater is suitable for most public water supplies however some water chemistries may have detrimental effects on the w...

Page 8: ...olahart warranty A charge will be made for this work Only genuine replacement parts should be used on this water heater The major service includes Replace the temperature pressure relief valve Inspect...

Page 9: ...ng the valve s lever If water does not flow freely from the drain line when the lever is lifted then the water heater must be checked Phone Rheem Service or their nearest Accredited Service Agent to a...

Page 10: ...S content in the water is less than 2500 mg L and when the correct colour coded anode is used If an incorrect colour coded anode is used in the water heater any resultant faults will not be covered by...

Page 11: ...In a corrosive water supply the water can attack copper parts and cause them to fail Where the saturation index exceeds 0 40 the water is very scaling and the Solahart warranty does not apply to the w...

Page 12: ...eat pump will not operate and the water heater will switch to backup heating mode The boost capacity of the heating unit in backup heating mode is 110 litres Refer to Heat Pump Is Not Operating on pag...

Page 13: ...is required the booster heating unit will operate regardless of the ambient air temperature In booster heating mode the boost capacity of the heating unit is 220 litres and the water will be heated t...

Page 14: ...ackup heating mode If there is a fault condition with the heat pump system the water heater will default to backup heating mode to ensure a supply of hot water If the water is being heated to a temper...

Page 15: ...on We recommend you provide advice to the system owner about their needs and building backup redundancy into the hot water supply system The 310 HAV model heat pump water heater is recommended for con...

Page 16: ...ng surface It is not necessary to allow for free air circulation under the base of the water heater Note The water heater should not be placed in direct contact with a concrete surface that is less th...

Page 17: ...ave a legal obligation to ensure the installation of this water heater meets the delivery water temperature requirements of AS NZS 3500 4 so that scalding water temperatures are not delivered to a bat...

Page 18: ...ding a temperature limiting device can only be installed on a dead leg branching off the circulated hot water flow and return pipe If circulated tempered water were to be returned back to the water he...

Page 19: ...lack anode is typically fitted as standard refer to Anode on page 10 If an incorrect anode is used there is also the possibility the anode may become overactive and hydrogen gas could accumulate in th...

Page 20: ...310HAV36 Heat pump module 180533 Maximum rated power input 3600 watts Storage capacity 310 litres Rated heat pump power input 1300 watts Boost capacity 220 litres Booster element rating 2400 or 3600 w...

Page 21: ...actice should be followed There are two flexible hoses provided inside the heat pump module The flexible hoses are to be fixed to the two water fittings on the top of the storage tank during the assem...

Page 22: ...t storage tank orientation The storage tank is to be positioned at least 100 mm from the wall and such that when the heat pump module is in position on top of the storage tank there is a clearance of...

Page 23: ...tly so as not to damage the electronic controls located behind the electrical cover Step 4 Steps 3 and 5 remove electrical cover remove louvres and insert lifting bars into the slots provided 5 Liftin...

Page 24: ...e Final positioning is best undertaken with the lifting bars still in position CAUTION The heat pump module weighs approximately 48 kg This operation should be performed carefully by two people and go...

Page 25: ...seat over the swivel nut and against the pipe seal cover Step 9 attach inlet water hose and seat pipe seal ring 10 Outlet Flexible Braided Hose Attach the flexible braided hose marked OUTLET to the w...

Page 26: ...ote There are two tank sensor cables protruding through the top of the storage tank each with a tank sensor cable plug Only ONE tank sensor cable plug is to be connected to the control board The secon...

Page 27: ...page 28 16 Water Supply Turn on the cold water supply and fill the water heater Check the pipe work and the inlet and outlet connection points of the flexible hoses for leaks Refer to To Fill And Tur...

Page 28: ...y They will be pushed into the correct position as the fitting is screwed in PIPE SIZES To achieve true mains pressure operation the cold water line to the water heater should be the same size or bigg...

Page 29: ...ty approval the drain lines from the temperature pressure relief valve and expansion control valve from an individual water heater may be interconnected The outlet of a drain line must be in such a po...

Page 30: ...s The water heater must be directly connected to a 240 V AC 50 Hz mains power supply The water heater must be on its own circuit with an isolating switch installed at the switchboard A secondary isola...

Page 31: ...N O N C 1 2 3 4 E A A UNIT HEATING PMP FAN CONTROL BOARD BROWN GR YEL BLUE BROWN BLACK BLUE BROWN M1 S C R ROBERTSHAW ST ADJUSTABLE THERMOSTAT SINGLE POLE SINGLE THROW GREEN YELLOW GREEN YELLOW BLUE...

Page 32: ...ch lines to the water heaters 8 All fittings valves and branch lines must be matched sets all the way along the manifold 9 Sufficient space must be left to enable access servicing or removal of any wa...

Page 33: ...Notes Installation Layout Minimum Dimensions 1 A minimum clearance of 900 mm C F G should be left in front and at the sides of the water heater for access servicing and water heater removal Model A B...

Page 34: ...ALLATIONS 34 MANIFOLD ARRANGEMENT Manifold Arrangement Multiple Installation Heat Pump Water Heaters Hot Manifold Assembly Manifold Arrangement Multiple Installation Heat Pump Water Heaters Cold Manif...

Page 35: ...re is below the minimum operating temperature of 5 C It may also switch back to heat pump operation from the booster heating unit if it detects the ambient air temperature has moved back to within the...

Page 36: ...page 35 Close all hot water taps Operate the relief valve release lever do not let the lever snap back or you will damage the valve seat Operating the lever will release the pressure in the water hea...

Page 37: ...er heater is installed in a position that does not allow safe or ready access the cost of that access including the cost of additional materials handling and or safety equipment shall be the owner s r...

Page 38: ...ll 1300 769 475 for details 4 ENTITLEMENT TO MAKE A CLAIM UNDER THIS WARRANTY 4 1 To be entitled to make a claim under this warranty you need to a Be the owner of the water heater or have consent of t...

Page 39: ...Installation please circle New Solar to Solar Tank Replacement Other Work Delivery Details System Model No System Type Tank Model No Tank Serial No Collector Model No No of Collectors Collector Serial...

Page 40: ...Email solahart solahart com au Web www solahart com Postal Address PO Box 95 Welshpool WA 6986 Australia International Offices Registered Office 1 Alan Street PO Box 6 Rydalmere New South Wales 2116 A...

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