9
SOLA Never Stops Innovating
Warranty
Warranty Information
This Warranty is subject to SOLA’s standard Conditions of Sale which govern all sales of
products by SOLA Australia Ltd.
1.
SOLA products, in general, are warranted against failure due to faulty materials and/or
workmanship for a period of two years from despatch date (ex SOLA store) as per invoice.
The Ferroresonant and 95 Series Power Conditioners and SOLA Dry Type Transformers
have an extended warranty - 5 years from date of despatch.
2.
If, within the applicable Warranty period, any SOLA product does not meet the warranty
specified above, and the product was installed and operated in accordance with Australian
standards and SOLA standard installation procedures, SOLA shall thereupon correct any
defects due to faulty materials and/or workmanship.
3.
Any modifications made to the product other than those made by SOLA or its authorised
representative may cause the Warranty to be void.
4.
For units up to 3kVA that are installed as a portable device, the Warranty covers repair or
replacement of defective parts at the factory, or other service locations as nominated by
SOLA Australia, provided the unit has been returned by the user packed adequately to
prevent shipping damage, and approval has been obtained from SOLA Australia Ltd before
shipment. All costs associated with the return of the product to SOLA Australia are at the
customer’s expense.
5.
Units returned for in-warranty repairs, which are found not to be defective, will be subject to
an inspection and handling charge, plus transportation charges.
6.
High grade batteries, designated for Uninterruptible Power Supply (UPS) applications, are
supplied by SOLA for use with SOLA UPS equipment. These batteries have a finite life
expectancy depending on a number of variables, including rate of discharge, depth of dis-
charge, operating temperature, etc.
7.
Providing that the batteries are used within the limits as set out in the battery manufacturer’s
warranty statement and are provided as an integral part of new equipment, they are
guaranteed for two years, from despatch date as per invoice. A copy of this warranty state-
ment is available on request. Batteries provided as spare parts or replacements have a one
year warranty. Other optional warranty terms for batteries are available on request.
