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The following damages
are acceptable during the warranty period
and are not considered a defect:
1. Stop of the watch due to dead battery.
2. Worn out strap or bracelet.
3. Deviation of hour, minute or second hands.
Deviation of hour or minute hand at the 12 o’clock mark is allowed. The
maximum deviation may be not more than half a minute mark. In case of
absence of minute marks, the deviation between the hour hand and the
minute hand should not exceed the angular value equal to half a minute
mark. Acceptable deviation of the second hand from the scale marks should
be less than 0,5 of a second mark.
Information on customer service centers in your city
For maintenance service of your SOKOLOV watch, contact a SOKOLOV
authorized agent or an official customer service center.
You can check the addresses of the official customer service centers with the
SOKOLOV authorized agent or on the company’s website.
Purchase form
(should be filled out by the store employee during the purchase)