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ENGLISH

25

NETYS RT 

1.1-3.3 kVA - Ref.: IOMNETRTXX0B-EN  01

11. MAINTENANCE

WARNING!
The UPS generates HAZARDOUS INTERNAL VOLTAGES.  All maintenance operations should be carried out by 
AUTHORIZED SERVICE ENGINEERS ONLY. 

• The unit will operate to its maximum capability if kept powered up round the clock (24/7); this ensures that the batteries will always 

be properly charged.

• If the appliance is to remain idle for any length of time, wait until the batteries are fully charged (connection to mains power supply 

for 8 hours continuous) before shutting the UPS down. 

• Recharge the batteries for a duration of 24 hours at least every 4 weeks during the time the unit remains idle.

11.1 MINOR TROUBLESHOOTING

WARNING!
If problems should persist or reoccur frequently after following the procedures indicated in this section, contact 
the SOCOMEC After Sales Service, providing a full description of the current difficulty

Problem

Possible cause

Solution

"UPS not powered up 
(no alarm, no display)

No mains present

Check if mains is present or distribution switch are 
closed

The ON/TEST button has not been pressed.

Press the ON/TEST button to switch the UPS on. 

Shutdown due to flat battery and no mains 
power.

Wait for mains power to be restored

Thermal switch on the rear panel has been 
tripped.

Reduce the load connected to the UPS, then reset 
the thermal-magnetic switch.

Faulty UPS

Contact SOCOMEC After Sales Service if the solu-
tions indicated above do not solve the problem.

UPS does not guar-
antee the expected 
backup time.

UPS internal batteries not completely 
charged.

Recharge the batteries for a minimum of 8 hours.

UPS in overload. 

Disconnect non-essential loads.

Depleted batteries. 

The batteries will degrade quickly if used frequently, 
or in high operating temperatures. Should the batter-
ies have reached the end of their life cycle, contact 
SOCOMEC After Sales Service. Batteries must be 
replaced even if the "Replace battery" LED is not lit. 

Battery charge fault or other causes.

Contact SOCOMEC After Sales Service

"Replace battery" icon 
lit.

Batteries flat.

Charge the batteries for a minimum of 8 hours.   If 
the problem persists, contact SOCOMEC After Sales 
Service to have for battery replacement.

Faulty communication 
between PC and UPS.

Wrong transmission speed.

Change the transmission speed and test again.

RS232 connection incorrect.

See "Communication" section of this manual. 
Reconnect the UPS to the COM1/COM2 port of the 
PC.

USB connection incorrect.

Reconnect the UPS to the USB port of the PC.

UPS functions in 
"Battery Mode" even 
though a.c. mains is 
connected and healthy.

Mains voltage not registering at UPS input.

Check the input voltage connection.

Thermal switch on the rear panel has been 
tripped.

Reduce the load connected to the UPS, then reset 
the thermal-magnetic switch.

Input voltage too high, too low or distorted.

Have the mains voltage checked by a qualified electri-
cian.

Fan Faillure E12

Air intake fans and fan cowl may be 
obstructed.

Cleanup the fan intake and fan cowl 

Overtemperature. 
E13

Air intake fans and fan cowl may be 
obstructed.

Select a well ventilated area in which to position the 
UPS, allowing suitable dissipation of heat.

Ambient temperature is higher than 40 °C 
(104 °F).

Position the UPS in a cooler area.

Summary of Contents for NRT2-U1100

Page 1: ...al de instalaci n y uso ES Asennus ja k ytt ohje FI Manuel d installation et d utilisation FR Manuale di installazione e uso IT MK Installatie en bedieningshandleiding NL Dokumentacja Techniczno Rucho...

Page 2: ...ve humidity temperature poor ventilation etc tampering or any unauthorised repair work During the warranty period SOCOMEC reserves the right to decide whether the product should be repaired or whether...

Page 3: ...ERY EXTENSION 14 5 1 SAFETY WARNINGS 14 5 2 CONNECTION OF BATTERY EXTENSION 14 6 MIMIC PANEL 16 7 OPERATING MODES 17 7 1 BATTERY RECHARGE 17 7 2 SWITCHING THE NETYS RT ON AND OFF 17 7 3 BATTERY TEST 1...

Page 4: ...ocket with protective earth connection It is manda tory the use of the provided cable ref CONNECTIONS This earth connection will assure also the safety bonding for the appliances powered by the UPS Th...

Page 5: ...egulations in the country of purchase CAUTION IF DAMAGED NON SPILLABLE BATTERIES Torn crushed or damaged packaging which exposes the contents should be set aside in an isolated area and inspected by a...

Page 6: ...equency settings are correct for the mains power supply at the installation site Details for the UPS will be found on the data plate affixed to the rear panel The mains supply socket must be protected...

Page 7: ...RWNETRT2 XX 2 INSTALLATION 2 3 VERTICAL INSTALLATION 4 4 2 1 3 031 DRWNETRT XX 059 DRWNETRT XX 208DRWNETRT2 XX 207DRWNETRT2 XX 026 DRWNETRT2 XX 027 DRWNETRT2 XX UPS Installation with 1 battery extensi...

Page 8: ...8 NETYS RT 1 1 3 3 kVA Ref IOMNETRTXX0B EN 01 2 3 1 UPS Installation with multiple battery extensions 2 INSTALLATION 4 2 1 3 036 DRWNETRT XX 033 DRWNETRT XX 059 DRWNETRT XX 028 DRWNETRT XX...

Page 9: ...1 1 3 3 kVA Ref IOMNETRTXX0B EN 01 ENGLISH 2 INSTALLATION 2 4 HORIZONTAL INSTALLATION ON RACK 2 4 1 Rotation of mimic pannel 038 DRWNETRT XX 043 DRWNETRT XX 042 DRWNETRT XX 041 DRWNETRT XX 039 DRWNETR...

Page 10: ...10 NETYS RT 1 1 3 3 kVA Ref IOMNETRTXX0B EN 01 2 4 2 Fitting rack brackets 2 INSTALLATION 044 DRWNETRT XX 046 DRWNETRT XX 1 2 3 045 DRWNETRT XX...

Page 11: ...ON MAX 100 kg MAX 100 kg MAX 100 kg MAX 100 kg 3 3 4 060 DRWNETRT XX 047 DRWNETRT XX 061 DRWNETRT XX 2 1 2 4 3 Fixing to rack 1 Adapt the length of the tracks to fit the rack 2 Secure the wing nuts 3...

Page 12: ...EPO Emergency Power Off E RS232 serial connector JBUS protocol F USB socket G Input thermal protection H Slot for optional communication cards I Output socket full power L Power output sockets LS1 pr...

Page 13: ...ENGLISH Connection to the mains power supply and to the load s must be made using cables of suitable cross section in accordance with current standards 4 CONNECTIONS 1100 VA 3300 VA 1700 VA 2200 VA 0...

Page 14: ...the battery storage unit 5 2 CONNECTION OF BATTERY EXTENSION WARNING Before commencing any operation make certain that the voltages of the UPS battery and of the battery extension are the same 1 1 kVA...

Page 15: ...BATTERY EXTENSION 1100 VA 1700 VA 2200 VA 3300 VA Connection of multiple batteries Max EBM with additional charger NRT2 U1100 2 NRT2 U1700 2 up to 10 NRT2 U2200 2 up to 10 NRT2 U3300 2 up to 10 Switc...

Page 16: ...PANEL E A B Legend A LED Green Normal operation Yellow Alarm Red Load not supplied B LCD display C Scroll button D On button E Off button D C Output present Load Level 5 step Battery status Overload...

Page 17: ...ormal operation 7 2 SWITCHING THE UPS ON AND OFF 7 2 1 Switching on with mains present 7 2 2 Switching on with no mains power Cold Start Power up all loads one at a time Power up all loads one at a ti...

Page 18: ...Battery mode the buzzer 7 OPERATING MODES UPS is off but battery remains on charge Shut down all loads one at a time Switch off mains power to shut down completely 10 sec 7 2 3 2 UPS off 7 2 4 2 1 sho...

Page 19: ...second 1 Short every seconds 8 2 Overload with Bypass 1 Short every seconds 8 3 Overload without Bypass 021 DRWNETRT2 XX 011 DRWNETRT2 XX 014 DRWNETRT2 XX 204 DRWNETRT2 XX 023 DRWNETRT2 XX 019 DRWNETR...

Page 20: ...t frequency Hz 50 60 50 Bypass voltage tolerance window on nominal output 0 5 10 15 20 HI as input mains 10 9 2 1 9 2 2 Press 0 1 sec to set the value Press 0 1 sec to change the value 9 2 3 Press 0 1...

Page 21: ...load value Allow to set the overload alarm level of nominal power 5 10 15 105 105 Enable frequency converter mode on off off Enable Green function if enabled this function switch off the UPS at the fo...

Page 22: ...and Mac OS X operating systems 10 4 EPO PORT The EPO emergency power off port allows the user to shut down the UPS in online mode or in battery mode when an emergency occurs Use a RJ11 cable not provi...

Page 23: ...5 R6 Input Tx Rx GND C SW1 SW2 GND R R1 General alarm R2 No mains R3 Battery low R4 On by pass R5 Overload R6 Overtemperature 10 6 1 1 10 6 1 3 10 6 1 2 SW1 SW2 relay contact OFF OFF NO ON OFF NC GND...

Page 24: ...9999 seconds maximum 3 Press 3 to configure NO or NC operation of each relay Shift SW2 to the ON position to activate the settings If SW2 is returned to the OFF position SW1 can be used to check the N...

Page 25: ...UPS internal batteries not completely charged Recharge the batteries for a minimum of 8 hours UPS in overload Disconnect non essential loads Depleted batteries The batteries will degrade quickly if u...

Page 26: ...r OFF button Check that all emergency condition has been solved and restart the UPS Sd1 RPO shutdown Nothing to do UPS is off due to software scheduled power off UPS restart automatically at the progr...

Page 27: ...n Linear Load 1 6 Linear Load Converter mode derating 50 70 Batteries Type Maintenance free sealed lead life expectancy 3 5 years Voltage V 24 48 48 72 Typical backup 2 min 8 12 8 10 Recharge time Hou...

Page 28: ...386 1 5807 860 Fax 386 1 561 11 73 info si socomec com SPAIN 836 3RZHU RQWURO QHUJ IILFLHQF Solar Tel 34 93 540 75 75 Fax 34 93 540 75 76 info es socomec com UNITED KINGDOM Power Control Energy Effici...

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