16 | APPENDIX C: TROUBLESHOOTING
SYMPTOM:
•
ActiveSync shows no network connection.
POSSIBLE REASONS
SOLUTION
Your Windows CE-based mobile
computer is using DHCP, but it
cannot access any IP addresses.
This may be because your mobile
computer has problems
communicating with your
network’s DHCP server, or
because your DHCP server is not
available.
Try removing the 10/100 Ethernet
CF Card and reinserting it. If
ActiveSync still shows no network
connection, wait for a few minutes.
If you see the message “Unable to
contact DHCP server, using cached
information,” the 10/100 Ethernet
CF Card is probably working
properly. If after a few minutes, the
problem persists, ask your network
administrator to verify that the
DHCP server is working properly.
Your auto-launch program starts
too fast, and your mobile computer
does not have enough time to
connect to your network.
Increase the
second delay before
launch
setting in the
Auto-Launch
tab of the 10/100 Ethernet CF Card
Applet. If you have to set the delay
to longer than 20 seconds, you
should consult your network
administrator.
You have a static IP address, and
ActiveSync…
Enter the IP address of the host
computer in the
Primary WINS:
field in order to use ActiveSync.
Summary of Contents for 10/100 Ethernet CF Card
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