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If you sharpen the chain by yourself, it's recommended to 

purchase Sun Joe

®

 24V-CSSHRP-LTE chain saw sharpener, 

which can be powered by the same 24V iON+ battery with this 

cordless chain saw. Visit sunjoe.com or call the Snow Joe

®

 + 

 

Sun Joe

®

 customer service center at 1-866-SNOWJOE 

 

(1-866-766-9563) to order. 
Otherwise, use special round-section files with the right diameter 

depending on the type of chain (see “Chain Maintenance Table” 

pg. 22).

 

You need a certain amount of skill and experience to 

avoid damaging the cutting edges.
Sharpen the chain as follows (Fig. 26):

•  Secure the bar firmly, with the chain mounted, in a 

 

suitable vise.

• 

Tighten the chain if it is loose.

•  Mount the file in the guide and then insert it in the tooth at 

a constant angle from the cutting edge.

• 

Sharpen in a forward motion a few times and repeat this 

on all the cutting edges facing the same way (right or left).

•  To move the chain forward, use a screwdriver.
• 

Turn the bar over in the vise and repeat on all the other 

cutting edges.

•  Check that the 

depth limiter tooth does not stick out 

farther than the inspection tool

 and file any projecting 

parts with a flat file, rounding off the edges (Fig.

 26).

•  After sharpening, remove all traces of filing and dust 

 

and lubricate the chain in an oil bath. Replace the  

chain whenever:
–  The length of the cutting edges decreases to 5 mm  

or less;

–  There is too much play between the links and the rivets.

Guide Bar Maintenance

When the guide bar shows signs of wear, turn it over on the 

saw to distribute the wear for maximum bar life. Feathering or 

burring of the bar rails is a normal process of bar wear. You 

should smooth such faults with a file as soon as they occur.

Replace a bar with any of the following faults:

•  wear inside the bar rails permitting the chain to 

 

lay over sideways

•  bent guide bar
•  cracked or broken rails
•  spread rails

Turn the saw over, check the underside of the guide bar, and 

make sure that the lubrication holes and chain groove are free 

from impurities.
You can purchase replacement parts for your Sun Joe

®

 

24V-X2-CS16 cordless chain saw by ordering online at 

 

sunjoe.com or, to order by phone, contact Snow Joe

®

 + 

 

Sun Joe

®

 customer service at 1-866-SNOWJOE 

 

(1-866-766-9563).

Chain Sprocket

Regularly check the condition of the sprocket and replace it 

when wear exceeds 0.5 mm (Fig. 27).

Do not mount a new chain with a worn sprocket or vice-versa.

Troubleshooting

Troubleshooting Tips

Most difficulties are easy to fix. Consult the troubleshooting 

table for common problems and their solutions. If you continue 

to experience problems or need repairs beyond these minor 

adjustments, please call 1-866-SNOWJOE (1-866-766-9563) 

for assistance.

m

WARNING! 

Always remove the batteries before 

performing any adjustments, maintenance, or repairs to your 

cordless chain saw.

Fig. 26

Inspection tool

Depth limiter tooth

Cutting edge

Depth 

limiter 

tooth

< 0.5 mm

Fig. 27

18

Summary of Contents for SUNJOE 24V-X2-CS16

Page 1: ...ing the machine while fastened to fixed supports Improper use of the machine will invalidate the warranty relieve the manufacturer from all liabilities The user will consequently be liable for all and...

Page 2: ...binding of moving parts breakage of parts and any other condition that may affect the power tool s operation If damaged have the power tool repaired before use Many accidents are caused by poorly main...

Page 3: ...control of the saw which could result in serious personal injury Do not rely exclusively upon the safety devices built into your saw As a chain saw user you should take several steps to keep your cut...

Page 4: ...acks Battery packs may explode causing personal injury or damage Toxic fumes and materials are created when battery packs are burned Do not crush drop or damage battery packs Do not use the battery pa...

Page 5: ...r partially charged battery pack will result in overcharging and cell damage Do not leave batteries in the charger for days on end 8 Never use or charge batteries if you suspect that it has been more...

Page 6: ...acting the guide bar tip with any object Tip contact may cause the guide bar to move suddenly upward and backwards which may cause serious injury to the user WEAR EYE AND HEARING PROTECTION For protec...

Page 7: ...in 39 4 cm Recommended 14 5 in 36 8 cm Weight chain saw alone 9 5 lbs 4 3 kg Weight With batteries installed 11 5 lbs 5 2 kg Initial no load voltage when fully charged peaks at 48 volts nominal voltag...

Page 8: ...on Battery Charge Level Indicator The battery packs are equipped with a push button for checking the charge level Simply press the push button to read off the battery charge level from the LEDs of the...

Page 9: ...e damage to the batteries Preparing To Work Checking the Machine mWARNING Before performing any checks adjustments repairs or maintenance on the machine make sure the batteries are not inserted in the...

Page 10: ...pan of the chain and bar IMPORTANT Before each use the oil level should be checked and topped up to 1 cm from the rim of the filler To fill the oil tank remove the oil tank cap and add the recommended...

Page 11: ...ng the unit for a long period of time 3 months or longer be sure the chain is lightly lubricated this will prevent rust on the chain and bar sprocket 1 Prior to each cutting session run through the da...

Page 12: ...IMPORTANT Always remember that an incorrectly used chain saw may disturb others and have a serious impact on the environment To respect people and the environment Avoid using the machine in environmen...

Page 13: ...ways cut with both feet on solid ground to prevent falling Do not cut above chest height since it is difficult to control kickback forces with a saw held high Cutting Techniques Before felling or deli...

Page 14: ...he tree begins to fall remove the chain saw from the cut stop the motor put the chain saw down then use the retreat path planned Be alert for overhead limbs falling and watch your footing Limbing Limb...

Page 15: ...afety and that of others Correct maintenance is essential to maintain the original efficiency and safety of the machine over time Keep all nuts bolts and screws tight to be sure the equipment is in sa...

Page 16: ...ain from the mounting surface Fig 18 3 Remove the old chain from the bar 4 Lay out the new saw chain in a loop and straighten any kinks THE SHARP SIDE OF THE TEETH MUST FACE AWAY FROM YOU IN THE DIREC...

Page 17: ...ng approximately 0 050 in 1 25 mm out of the bar groove Fig 25 Be aware that a chain tensioned while warm may be too tight upon cooling Check the cold tension before next use The chain must be re tens...

Page 18: ...or less There is too much play between the links and the rivets Guide Bar Maintenance When the guide bar shows signs of wear turn it over on the saw to distribute the wear for maximum bar life Feathe...

Page 19: ...xpose the plastic parts of the unit to brake fluids gasoline petroleum based products penetrating oils or the like These products are often highly corrosive and may cause permanent damage weaken or de...

Page 20: ...compliance could void the user s authority to operate the equipment Class B device NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part...

Page 21: ...4 24V iON 2 0 Ah Lithium Ion Battery Battery Charge Time Max 24VCHRG AC 1 hr 20 min 24VCHRG QC 55 min 24VCHRG DPC 55 min Battery Runtime Max 15 min 24VBAT LTE 24V iON 2 5 Ah Lithium Ion Battery Batter...

Page 22: ...866 766 9563 Model Accessories Item 7 8 Sun Joe 16 inch replacement bar 24V CS16 BAR Sun Joe 16 inch replacement chain SWJ 16CHAIN Bar and chain oil SWJ OIL Sold online at sunjoe com or you can purch...

Page 23: ...the owner s manual Snow Joe Sun Joe will not be responsible for the cost of any unauthorized warranty repairs This warranty does not cover any cost or expense incurred by the purchaser in providing su...

Page 24: ...sunjoe com...

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