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19

Troubleshooting Table

Daily Checklist, Cleaning  

and Storage

Daily Checklist

To help maintain your pole chain saw for optimum 

performance, we recommend you complete this checklist prior 

to each work session.

m

WARNING!

 Do not insert the battery until you have 

completed all of the daily checks.

•  Inspect for any visible damage to the chain, guide bar, or 

motor housing. 

•  Inspect the oil port and guide bar rails and clean them to 

remove any debris.

• 

Check the chain tension.

• 

Check the chain teeth for sharpness.

•  Check the bar and chain oil level; fill with only new chain 

oil specifically formulated for chain saws.

NOTE: If you notice anything unusual, such as a vibration or an 

odd sound, shut the saw OFF immediately. Remove the battery 

and check the saw for any damage.

If you cannot find the cause of the problem or are uncertain 

what to do, then have the saw inspected by an authorized 

Snow Joe

®

 + Sun Joe

®

 dealer or call the Snow Joe

®

 +  

Sun Joe

®

 customer service center at 1-866-SNOWJOE  

(1-866-766-9563) before using it.

m

CAUTION!

•  Remove the battery and wait at least five minutes for the 

saw to cool before servicing or storing your unit.

• 

If you drop the saw, carefully inspect it for damage. If the 

guide bar is bent, the housing is cracked, the handle is 

broken, or if you see any other condition that may affect 

the saw’s operation, DO NOT USE the tool. Instead, have 

it serviced at an authorized Snow Joe

®

 + Sun Joe

®

  

dealer or call the Snow Joe

®

 + Sun Joe

®

 customer service 

center at 1-866-SNOWJOE (1-866-766-9563).

Disposal

Recycling the tool

• 

Do not dispose of electrical appliances as unsorted 

municipal waste. Use separate collection facilities.

• 

Contact your local government agency for information 

regarding the collection systems available.

•  If electrical appliances are disposed of in landfills 

or dumps, hazardous substances can leak into the 

groundwater and get into the food chain, damaging your 

health and well-being.

• 

When replacing old appliances with new ones, the retailer 

is legally obligated to take back your old appliance for 

disposal at least free of charge.

Rec Disposal

The product comes in a package that protects it against 

damage during shipping. Keep the package until you are 

sure that all parts have been delivered and the product is 

functioning properly. Recycle the package afterwards or keep it 

for long-term storage.

WEEE symbol. Waste electrical products should not 

be disposed of with household waste. Please recycle 

where facilities exist. Check with your local authority 

or local store for recycling regulations.

Battery C Disposal

Always dispose of your battery pack according to federal, 

state, and local regulations. Contact a recycling agency in your 

area for recycling locations.

m

CAUTION!

 Even discharged battery packs contain 

some energy. Before disposing, use electrical tape to cover 

the terminals to prevent the battery pack from shorting, which 

could cause a fire or explosion.

Problems     Corrective Action

The saw 

motor fails 

to start

  Check that you have inserted the battery properly 

and the battery has enough power to work.

  Make sure that you fully depress and hold the 

safety lock button before squeezing the ON/OFF 

switch.

  The chain is too tight; re-tension.

  The chain tension is too tight; re-tension.

  The chain oil tank is empty; refill.

  The lubrication holes are plugged; clean them out.

  The chain tension is too tight; re-tension.

  The guide bar or chain is damaged; inspect 

and replace the damaged part.

The saw 

runs, but 

the chain 

speed is 

low

Bar and 

chain 

running  

hot and 

smoking

The saw 

motor 

runs, but 

the chain 

is not 

turning

Summary of Contents for Sunjoe 24V-PS10-LTE-RM

Page 1: ...All rights reserved Original instructions SAVE THESE INSTRUCTIONS A Division of Snow Joe LLC Model 24V PS10 LTE RM Form No SJ 24V PS10 LTE RM 880E M V1 R OPERATOR S MANUAL CORDLESS POLE CHAIN SAW 24...

Page 2: ...ed 8 Wear proper apparel Do not wear loose articles of clothing or jewelry since such items may get caught in moving parts Use of heavy duty rubber gloves substantial non skid footwear and close fitti...

Page 3: ...aired mWARNING Always wear protective gloves during maintenance operations mWARNING Use only original manufacturer s replacement parts accessories and attachments Failure to do so can cause possible i...

Page 4: ...ng improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire 8 Do not modify or attempt to repair the appliance or the battery pack as applicabl...

Page 5: ...pack Avoid dangerous environments Do not charge the battery pack in rain snow or in damp or wet locations Do not use the battery pack or charger in the presence of explosive atmospheres gaseous fumes...

Page 6: ...ting is not apparent externally 9 Avoid damage and shocks Immediately replace batteries that have been dropped from a height of more than 3 feet 1 meter or those that have been exposed to violent shoc...

Page 7: ...ences 1 Wear suitable work clothes Wear safety goggles 2 Protect your cordless tool and the battery charger from moisture and rain Moisture and rain can cause dangerous cell damage 3 Do not use the co...

Page 8: ...ainst injury wear ear defenders and safety goggles WARNING Do not expose the unit to rain or wet conditions Keep dry Symbols Symbols Descriptions Descriptions Indoor use only Only use battery charger...

Page 9: ...cm Multi Angle Head 0 30 Telescopic Pole 3 6 ft to 6 9 ft 1 1 m to 2 1 m Overhead Reach Up to 13 ft 4 m Oil Tank Capacity 1 7 fl oz 50 ml Weight pole chain saw alone 8 lbs 3 6 kg Weight 8 8 lbs 4 kg p...

Page 10: ...l monitoring LEDs are lit Battery charge level is high 2 level monitoring LEDs are lit Battery charge level is decreasing Stop work as soon as possible 1 level monitoring LED is lit Battery is flat St...

Page 11: ...e irreversible damage to the battery Assembly mWARNING Unpacking and assembly should be completed on a flat and stable surface with adequate space for moving the machine and its packaging mDANGER Neve...

Page 12: ...ce so that the bar stud hole are aligned with the long slot of the bar Fig 9 7 Replace the chain sprocket end cover by positioning the cover onto the saw head Fit the end cover knob by inserting the b...

Page 13: ...n Tension 1 Tension the chain by turning the chain tensioning ring clockwise Fig 12 A cold chain will be correctly tensioned when there is no slack on the underside of the guide bar the chain is snug...

Page 14: ...al may catch the saw and be whipped toward you pull you off balance or spring back Do not use the pole saw to cut vines and or small underbrush mWARNING Do not let familiarity with this type of tool p...

Page 15: ...moving chain contacts an object at the upper portion of the tip of the guide bar or when the wood closes in and pinches the chain saw in the cut Fig 20 Contact at the upper portion of the tip of the g...

Page 16: ...g the bark from the main member Under cut the branch 1 3 through for your first cut Your second cut should over cut to drop the branch off Fig 22 Be prepared to balance the weight of the pole chain sa...

Page 17: ...of the bar groove Fig 23 Be aware that a chain tensioned while warm may be too tight upon cooling Check the cold tension before next use The chain must be re tensioned whenever the flats on the drive...

Page 18: ...tween the links and the rivets Guide Bar Maintenance When the guide bar shows signs of wear turn it over on the saw to distribute the wear for maximum bar life Feathering or burring of the bar rails i...

Page 19: ...n regarding the collection systems available If electrical appliances are disposed of in landfills or dumps hazardous substances can leak into the groundwater and get into the food chain damaging your...

Page 20: ...s 5 Do not mix Alkaline Standard Carbon Zinc or Rechargeable Nickel Cadmium Nickel Metal Hydride or Lithium Ion batteries 6 Do not dispose of batteries in fire 7 Batteries should be recycled or dispos...

Page 21: ...n Battery Charge times vary by charger See website for details Battery Runtime Max 8 min up to 16 cuts per charge 24VBAT LTW 24V iON 1 5 Ah Lithium Ion Battery Charge times vary by charger See website...

Page 22: ...ersal Wall Bracket with Mounting Hardware Model Accessories Item 9 10 Sun Joe 10 inch replacement bar SWJ 10BAR Sun Joe 10 inch replacement chain SWJ 10CHAIN Bar and chain oil SWJ OIL Sold online at s...

Page 23: ...all be construed as obligating Snow Joe Sun Joe to incorporate such design changes into previously manufactured products nor shall such changes be construed as an admission that previous designs were...

Page 24: ...sunjoe com...

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