19
Do not mount a new chain with a worn sprocket or vice-versa.
Troubleshooting
Troubleshooting Tips
Most difficulties are easy to fix. Consult the troubleshooting
table for common problems and their solutions. If you continue
to experience problems or need repairs beyond these minor
adjustments, please call 1-866-SNOWJOE (1-866-766-9563)
for assistance.
m
WARNING!
Always unplug the power cord before
performing any adjustments, maintenance, or repairs to your
cordless chain saw.
Troubleshooting Table
Daily Checklist, Cleaning
and Storage
Daily Checklist
To help maintain your cordless chain saw for optimum
performance, we recommend you complete this checklist prior
to each work session.
m
WARNING!
Do not insert the battery until you have
completed all of the daily checks.
• Inspect for any visible damage to the chain, guide bar, or
motor housing.
• Inspect the oil port and guide bar rails and clean them to
remove any debris.
• Check the chain tension.
• Check the chain teeth for sharpness.
• Check the bar and chain oil level; fill with only new chain
oil specifically formulated for chain saws.
NOTE: If you notice anything unusual, such as a vibration or
odd sound, shut the saw OFF immediately. Remove the power
cord and check the saw for any damage.
If you cannot find the cause of the problem or are uncertain
what to do, then have the saw inspected by an authorized
Snow Joe
®
+ Sun Joe
®
dealer or call the Snow Joe
®
+
Sun Joe
®
customer service center at 1-866-SNOWJOE
(1-866-766-9563) before using it.
m
CAUTION!
• Remove the battery and wait at least five minutes for the
saw to cool before servicing or storing your unit.
•
If you drop the saw, carefully inspect it for damage. If the
guide bar is bent, the housing is cracked, the handle is
broken, or if you see any other condition that may affect
the saw’s operation,
DO NOT USE the tool. Instead, have
it serviced at an authorized Snow Joe
®
+ Sun Joe
®
dealer or call the Snow Joe
®
+ Sun Joe
®
customer service
center at 1-866-SNOWJOE (1-866-766-9563).
Cleaning
Use only mild soap and a damp cloth to clean the cordless
chain saw. Never let any liquid get inside the motor housing
and NEVER immerse any part of the saw housing in liquid.
Storage
• Ensure that the guide bar cover is in place when storing.
• Do not store cordless chain saw near chemicals, such
as fertilizers or other harsh solvents. Do not expose
the plastic parts of the unit to brake fluids, gasoline,
petroleum-based products, penetrating oils, or the like.
These products are often highly corrosive and may cause
permanent damage, weaken, or destroy the plastic parts
of your unit.
< 0.5 mm
Fig. 27
Problems Corrective Action
The saw
motor fails
to start
•
Make sure that the battery is inserted correctly
•
Check charge status and recharge the battery
•
The chain is too tight; re-tension.
•
The chain tension is too tight; re-tension.
•
The chain oil tank is empty; refill.
•
The lubrication holes are plugged; clean them out.
•
The chain tension is too tight; re-tension.
•
The guide bar or chain is damaged; inspect
and replace the damaged part.
The saw
runs, but
the chain
speed is
low
Bar and
chain
running
hot and
smoking
The saw
motor
runs, but
the chain
is not
turning
The saw
stops during
operation
•
Make sure that the battery is inserted correctly
•
Check charge status and recharge the battery
Summary of Contents for Sunjoe 20ViON-CS10
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