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SNOW JOE

®

 + SUN JOE

®

 REFURBISHED GOODS WARRANTY

GENERAL CONDITIONS: 

Snow Joe

®

 + Sun Joe

®

 operating under Snow Joe

®

, LLC warrants 

this refurbished product to the original purchaser for 90 days 

against defects in material or workmanship when used for normal 

residential purposes.  If a replacement part or product is needed, 

it will be sent free of charge to the original purchaser except as 

noted below.
The duration of this warranty applies only if the product is put to 

personal use around the household. It is the owner’s responsibility 

to correctly perform all maintenance and minor adjustments 

explained in the owner’s manual.

HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:

To obtain a replacement part or product, please visit 

 

snowjoe.com/help or email us at [email protected] for 

instructions. Please be sure to register your unit beforehand 

to speed up this process. Certain products may require a serial 

number,  typically  found  on  the  decal  affixed  to  the  housing 

or guard of your product. All products require a valid proof  

of purchase.

EXCLUSIONS:

•  Wearing  parts  like  belts,  augers,  chains  and  tines  are 

not covered under this warranty. Wearing parts can be 

purchased  at  snowjoe.com  or  by  calling  1-866-SNOWJOE 

 

(

1-866-766-9563).

•  Batteries  are  covered  in  full  for  90-days  from  the  date  of 

purchase. 

Snow Joe

®

 + Sun Joe

®

 may from time to time change the design of 

its products. Nothing contained in this warranty shall be construed 

as obligating Snow Joe

®

 + Sun Joe

®

 to incorporate such design 

changes into previously manufactured products, nor shall such 

changes be construed as an admission that previous designs 

were defective.
This warranty is intended to cover product defects only. 

 

Snow Joe

®

, LLC is not liable for indirect, incidental or 

 

consequential damages in connection with the use or misuse of 

the Snow Joe

®

 + Sun Joe

®

 products covered by this warranty. 

This warranty does not cover any cost or expense incurred  

by the purchaser in providing substitute equipment or service 

during reasonable periods of malfunction or non-use of this product 

while waiting for a replacement part or unit under this warranty. 

Some states do not allow exclusions of incidental or consequential 

damages so the above exclusions may not apply in all states. This 

warranty may give you specific legal rights in your state.

HOW TO REACH US:

We’re here to help Monday through Friday from 9AM to 7PM EST  

and  Saturday  and  Sunday  9AM  to  4PM.  You  can  reach  us  at 

1-866-SNOWJOE (1 866-766-9563), online at snowjoe/com, via 

email at [email protected] or tweet us @snowjoe.

EXPORTS:

Customers who have purchased Snow Joe

®

 + Sun Joe

®

  

products exported from the United States and Canada should 

contact their Snow Joe

®

 + Sun Joe

®

 distributor (dealer) to obtain 

information applicable to your country, province or state. If for 

any  reason,  you  are  not  satisfied  with  the  distributor’s  service, 

or  if  you  have  difficulty  obtaining  warranty  information,  contact 

your Snow Joe

®

 + Sun Joe

®

 seller. If in the event your efforts are 

unsatisfactory, please reach out to us directly.

Summary of Contents for 24V-X2-SB21-CT-RM

Page 1: ...ights reserved Original instructions SAVE THESE INSTRUCTIONS 1 A Division of Snow Joe LLC Model 24V X2 SB21 CT RM Form No SJ 24V X2 SB21 CT RM 880E M V1 OPERATOR S MANUAL CORDLESS SNOW BLOWER TOOL ONLY 48V MAX 21 INCH LED LIGHT R ...

Page 2: ...lways disengage the switch bar lever and remove the battery packs before making any adjustments inspecting servicing changing accessories cleaning the snow blower or when any other dangerous conditions are present Any such operation should be performed after revolving parts inside the snow blower stop completely Such preventive safety measures reduce the risk of starting the power tool accidentall...

Page 3: ...ical replacement parts This will ensure that the safety of the product is maintained 11 Do not modify or attempt to repair the appliance or the battery packs except as indicated in the instructions for use and care Battery Charger Safety Instructions NOTE This unit is tool only The batteries and the charger are not included They must be purchased separately Model 24V X2 SB21 CT RM is compatible wi...

Page 4: ...es and seek medical attention Remove and dispose of contaminated clothing Do not short circuit A battery pack will short circuit if a metal object makes a connection between the positive and negative contacts on the battery pack Do not place a battery pack near anything that may cause a short circuit such as paper clips coins keys screws nails and other metallic objects A short circuited battery p...

Page 5: ...le work clothes Wear safety goggles 2 Protect your cordless tool and the battery charger from moisture and rain Moisture and rain can cause dangerous cell damage 3 Do not use the cordless tool or the battery charger near vapors and flammable liquids 4 Use the battery charger and cordless tools only in dry conditions and at an ambient temperature of 50ºF 104 F 10 C 40 C 5 Do not keep the battery ch...

Page 6: ...ng any maintenance task Store safely Store the snow blower indoors in a dry area between uses Keep in a locked area where children and unauthorized users cannot gain access Never store the snow blower with the battery packs installed It may cause damage and injury Maintain for safety and longevity Check for misalignment or binding of moving parts breakage of parts and any other conditions that may...

Page 7: ...on WARNING Do not expose the unit to rain or wet conditions Keep dry CAUTION Beware of stones and other foreign objects that could be thrown from the appliance DANGER Cutting dismemberment hazard Keep hands away from the rotating auger Do not use hands to unclog rotor housing Stop motor before removing debris DANGER Cutting dismemberment hazard Keep feet away from the rotating auger Symbols Symbol...

Page 8: ... 22 1 Soft grip 2 Switch bar lever 3 Light switch 4 LED light 5 Chute control lever 6 Upper handle frame 7 Middle handle frame 8 Upper handle knob bolt 2 9 Auxiliary handle 10 Chute Deflector 11 Deflector knobs and carriage bolts 2 12 Discharge chute 13 Scraper blade 14 Auger blade 15 Wheels 2 16 Lower handle 17 Lower handle knob square J bolt 2 18 Cable clip 19 Battery compartments 2 20 Upper han...

Page 9: ...terial until you are ready to use the cordless snow blower The packaging is made of recyclable materials Properly dispose of these materials in accordance with local regulations or save the packaging for long term product storage IMPORTANT The equipment and packaging material are not toys Do not let children play with plastic bags foils or small parts These items can be swallowed and pose a suffoc...

Page 10: ...um iON battery packs You can top off your battery packs charge before starting a big job or after a long day of use Charging the Batteries 1 Open the battery compartment covers to expose the batteries Press the push lock buttons on the batteries to pull them out of the equipment Fig 1 2 Depending on your Snow Joe Sun Joe charger model how to recharge your lithium ion batteries will vary You may ei...

Page 11: ...nt s power IMPORTANT Never allow the battery packs to become fully discharged as this will cause irreversible damage to the batteries 6 When charging is complete remove the batteries from the charger by pulling the push lock button and sliding the batteries backward to unlock it from the charger Assembly Assembling the handles 1 Mount the middle handle frame onto the lower handles and align the ho...

Page 12: ...OTE Before using this machine make sure that the snow blower s auger blades are firmly secured with screws Perform a test run to ensure that the auger turns freely Starting Stopping 1 Open the battery compartment covers and slide both battery in until they click to lock into position Close the battery compartment covers Fig 10 2 While depressing the safety lock button pull the switch bar lever tow...

Page 13: ...ive force You should push the machine gently and evenly in accordance with the unit s throw rate 7 Do not apply additional man made load to the motor since this may cause motor damage 8 Some parts of the snow blower may freeze under extreme temperature conditions Do not attempt to operate the snow blower with frozen parts If the parts freeze while the snow blower is in use stop the snow blower rem...

Page 14: ...forming any other maintenance task mWARNING Only perform the repairs and maintenance work described in this manual Any other work must be performed by a qualified technician 1 Do not attempt to repair the machine unless you have the proper tools and instructions for disassembly and repair of the machine 2 Check bolts and screws at frequent intervals for proper tightness to ensure that the equipmen...

Page 15: ...the snow blower may compromise operator safety and will void the manufacturer s warranty NOTE When replacing worn auger blades pay close attention to any different types of bolts washers and nuts and where they are positioned This will ensure that all parts are installed properly and securely 1 Turn off the snow blower remove the batteries and wait until the snow blower comes to complete standstil...

Page 16: ...pack is stored for long periods of time at high temperatures over 120ºF 49ºC 3 24V iON lithium ion battery packs maintain their charge during storage longer than other battery pack types As a general practice it is best to unplug the battery charger and remove the battery packs when they are not in use Recharge the battery packs every 6 months to 50 capacity 2 lights on during off season storage t...

Page 17: ...ent or accessory can be dangerous and could cause injury or mechanical damage 24V iON Lithium Ion Battery Quick Charger 24VCHRG QC Model Accessories Item 1 2 3 24V iON 4 0 Ah Lithium Ion Battery Charge times vary by charger See website for details Battery Runtime Max 25 min Clears up to 1 350 sq ft of 3 snow 24VBAT 4 24V iON 5 0 Ah Lithium Ion Battery Charge times vary by charger See website for d...

Page 18: ...essories can be ordered online at snowjoe com or via phone by contacting the Snow Joe Sun Joe customer service center at 1 866 SNOWJOE 1 866 766 9563 Universal Snow Blower Chute Clean Out Tool SJCOT Model Accessories Item iON21SB PRO 25 4 Snow Joe 21 inch replacement auger 6 7 8 Universal 21 inch snow blower protection cover SJCVR 21 ...

Page 19: ...hall be construed as obligating Snow Joe Sun Joe to incorporate such design changes into previously manufactured products nor shall such changes be construed as an admission that previous designs were defective This warranty is intended to cover product defects only Snow Joe LLC is not liable for indirect incidental or consequential damages in connection with the use or misuse of the Snow Joe Sun ...

Page 20: ...snowjoe com ...

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