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When using a product that has been in storage for a long time, carefully check each part. If you have any
questions, please contact Snow Peak Customer Service.
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A polyester fabric blend is used for this product. Considering the material characteristics,we adopted processing
and color patterns that will result in less color migration. However, depending on storage conditions, slight color
migration may occur. Do not store the product while it is wet.
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Before storage, the product should be cleaned and dried sufficiently. If the product is stored when wet, the
build-up of mold, bad odors, color migration, and material deterioration will occur. Dry the product sufficiently in
a breezy and shaded area and clean the surface with a soft brush before storing.
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Clean and dry the surface of the poles before storing. If stored when wet, corrosion may occur, resulting in
strength deterioration. Keep the joints clean and apply a small amount of silicone lubricant; applying an excessive
amount of lubricant will stain the cloth. Ensure that the cords inside the poles are not pulled unnecessarily.
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When storing the poles, please fold them from the center outwards.
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Please store in a well-ventilated area away from direct sunlight, high temperatures, and humidity.
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Using the zipper when it is covered with mud, sand or dust may cause wear or damage. Clean the zipper with a
brush before use. Apply small amounts of silicone lubricant to the zipper regularly to ensure smooth movement.
Do not apply excessive amounts of lubricant as it will leave stains on the cloth.
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Small areas of fabric damage can be fixed with repair tape. Please read the repair tape manual carefully before
applying.
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Depending on the conditions during use, the tent material may deteriorate over a wide area, losing its durability
and becoming irreparable.
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Seam tape is pressure-capped at a temperature setting that prevents damage to the PU coating. However, it may
peel off as it is used repeatedly. If peeling is found, set an iron at a low temperature and reattach only the peeling
sections. Be aware that excessive heat will discolor or accelerate the deterioration of the fabric. If the PU coating
peels off completely, it may be impossible to repair.
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Sap cannot be easily removed. Do not set up this product under trees that frequently drop sap. If the sap is
forcibly removed with a solvent, etc., the fabric or coating may be damaged.
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To maximize the longevity of this product, regularly check and maintain the product (including all accessories
such as the pegs).
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If a professional repair is necessary, please contact the dealer where the product was sold or Snow Peak
Customer Service.
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Please dry and clean the product before sending it for repair.
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Please stick a memo onto the damaged area of the product. In the memo, include details explaining the
circumstances that led to the damage.
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The cost of repair will be determined as follows:
1. If the damage is subject to warranty, Snow will cover transportation cost (both ways) and repair cost Peak.
2. If the damage is not subject to warranty, transportation cost (both ways) and repair cost will be covered by
the customer.
The specifications of Snow Peak products are determined based on field testing and quality control,ensuring every
product's proper function and longevity. If apparent defects in the product's manufacturing are found, the defective
product will be repaired or exchanged free of charge. Damages, as follows, are not covered under warranty.
1. Damage caused by normal aging of materials.
2. Damage caused by modifications or rough handling.
3. Failure due to improper handling described in this manual.
4. Damage caused by unforeseen accidents.
5. Damage not caused by defects in the manufacturing process.
6. Damage caused by dust or rust.
7. Damage or defects caused when dismantling the products.
8. Damage and defects caused by dropping or other shocks to the products.
9. Defects, breakage, or deterioration of replaceable parts.
10. Damage caused by the use of the product in combination with other maker's products.
Maintenance & Storage
Quality assurance
Regarding Repair