19
SND-6-ECO Rev 1 Printed In China
Customer Service and Support
To Obtain Warranty Support or Advice, Please Complete These Two Easy Steps:
Contact SND PRODUCTS Technical Support
:
Phone
:
1-866-484-2066
You will need to provide the unit's model number, serial number (
located on the
heater’s front panel, rear panel, or on the box),
date of purchase, retailer of
purchase, a daytime phone number, and possibly a copy of your receipt.
Be Patient, Clear, and Concise.
Describe the issue and symptoms you have for, and about the product. A certified
SND Technical Support agent will give you an evaluation of your issue and your
resolution options. If the answer is not available at that time, you will be referred to
the appropriate channels, or given a call/e-mail back within 72 hours with an
answer or resolution.
*E-Mail is the Preferred Method of Communication
