Snap-On PRO-LINK EEHD974002 Activation Manual Download

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EEHD974002

PRO-LINK

Ultra

Registration and Software

Activation Guide

Powered by NEXIQ Technologies™

Summary of Contents for PRO-LINK EEHD974002

Page 1: ...EEHD974002 PRO LINK Ultra Registration and Software Activation Guide Powered by NEXIQ Technologies ...

Page 2: ...is guide is furnished for informational use only is subject to change without notice and should not be construed as a commitment by IDSC Holdings LLC IDSC Holdings LLC assumes no responsibility or liability for any errors or inaccuracies that may appear in this guide Except as permitted by such license no part of this publication may be reproduced or transmitted in any form or by any means electro...

Page 3: ... Network Settings for a Wireless Network 16 Selecting a Wireless Network 18 Entering Network Setting for Ethernet 21 With a Dynamic IP Address 21 With a Static IP Address 27 Registering PRO LINK Ultra 32 Registering with Internet Access 32 Registering without Internet Access 38 Activating Your Software Applications 42 Activating an Application Using PRO LINK Ultra 42 Activating an Application Usin...

Page 4: ... of this guide s organization and the conventions used throughout NOTE i For detailed information on the PRO LINK Ultra user interface please refer to the PRO LINK Ultra Hardware and Software User s Manual This manual also provides detailed instructions on connecting to the PRO LINK Ultra to a vehicle and scanning the vehicle for diagnostic information ...

Page 5: ... your device at another location e g your home or a public library where you can access the Internet This guide is composed of the following sections Table of Contents helps you to find the information you are looking for quickly and easily Chapter 1 Using this Guide provides an overview of this user s guide Chapter 2 Registration and Software Activation provides detailed in structions on setting ...

Page 6: ...to the page number provided for each described component for fur ther details Important IMPORTANT indicates a situation which if not avoided may result in damage to the test equipment or vehicle Example IMPORTANT ä Keep all cables clear of moving or hot engine parts Cautions CAUTION indicates a potentially hazardous situation which if not avoided may result in moderate or minor injury to the opera...

Page 7: ...thin this manual Emphasis Used to draw your attention to particularly important information FEATURE Used to highlight the name of a specific feature Example Use CREATE to specify the items you want to include on the report Field Line Used to highlight the name of a field or a line of text from a display Example On the Configure Proxy screen place a check mark in the Re quires Authentication check ...

Page 8: ...ring without Internet Access page 38 Activating Your Software Applications page 42 Activating an Application Using PRO LINK Ultra page 42 Activating an Application Using the Website page 45 Copying Activation Codes to a Memory Stick page 45 Copying Activation Codes Manually page 49 This guide provides detailed instructions for registering PRO LINK Ultra as a first time user It also provides instru...

Page 9: ...de NOTE i If you have questions about any of these procedures or if you require assistance please call 800 639 6774 and follow the prompts for Techni cal Support Security and Firewall Settings Before you connect the PRO LINK Ultra to your network you should check with the designated IT person or network administrator for your location He or she can tell you if your network requires firewall or sec...

Page 10: ...ra Registration and Software Activation Guide 7 Setting the Date and Time Before you can start using your PRO LINK Ultra you need to set the date and time To set the date and time 1 Start at the Main menu Figure 2 1 Main Menu 2 Select Admin ...

Page 11: ...8 PRO LINK Ultra Registration and Software Activation Guide Chapter 2 Registration and Software Activation The Admin menu is displayed Figure 2 2 Admin Menu 3 Select Configure Device ...

Page 12: ... Setting the Date and Time PRO LINK Ultra Registration and Software Activation Guide 9 The Configure Device menu is displayed Figure 2 3 Configure Device Menu 4 Select Set Date Time ...

Page 13: ...ed 6 Follow the same procedure to change the Hour and Minutes to match the current time 7 Select AM or PM 8 Use the drop down box to select the appropriate Time Zone for your location 9 If you want to adjust the clock for daylight savings time place a check mark in the Automatically adjust clock for daylight time check box otherwise leave it blank 10 Touch Apply The Configure Device menu is displa...

Page 14: ...h it NOTE i If your local network is not configured using a proxy server you do not need to enter these settings Move on to either Entering Network Settings for a Wireless Network next in this guide or Entering Network Setting for Ethernet on page 21 It may be preferable to have the designated IT person or network administrator for your location perform this task for you To enter proxy settings 1 ...

Page 15: ...2 PRO LINK Ultra Registration and Software Activation Guide Chapter 2 Registration and Software Activation The Configure Device menu is displayed Figure 2 6 Configure Device Menu 3 Select Manage Networks ...

Page 16: ... Entering Proxy Settings If Required PRO LINK Ultra Registration and Software Activation Guide 13 The Manage Networks menu is displayed Figure 2 7 Manage Networks Menu 4 Select Configure Proxy ...

Page 17: ...ide Chapter 2 Registration and Software Activation The Configure Proxy screen is displayed Figure 2 8 Configure Proxy Screen 5 Touch the Use Proxy Server check box to activate it a check mark is dis played in the box 6 Touch within the Server data entry field ...

Page 18: ...ry field and enter the information NOTE i The keyboard stays in place for your use 9 Touch the Requires Authentication check box to activate it if your proxy server requires a password 10 Touch within the following data entry fields to enter the appropriate information Username Password Domain 11 Touch the Down Arrow on the keyboard to hide the keyboard 12 Touch Apply 13 The Manage Networks menu i...

Page 19: ...o choices Dynamic PRO LINK Ultra automatically selects an IP address Static you assign an IP address that does not change NOTE i If you want PRO LINK Ultra to automatically select a dynamic IP address you don t need to make any selections On the Configure Wireless Adapter screen Figure 2 11 the default is Automatically Move on to Selecting a Wireless Network on page 18 later in this guide To assig...

Page 20: ...ation i e IP Address Subnet Mask from the designated IT person or network administrator for your location You may also need to enter Gateway and DNS information 4 Touch within the IP Address data entry field The keyboard is displayed 5 Use the keyboard to enter the information 6 Touch within the Subnet Mask data entry field and enter the information NOTE i The keyboard stays in place for your use ...

Page 21: ... Enabled check box enabled 11 Touch Apply The Manage Networks menu is displayed Figure 2 10 Selecting a Wireless Network Now that you ve set up how PRO LINK Ultra is assigned an IP address you need to select a network to connect to To select a wireless network 1 From the Manage Networks menu Figure 2 10 select Wireless Net works Figure 2 12 Wireless Networks Screen 2 From the list displayed touch ...

Page 22: ...st Touch the Add Wireless Network link near the bottom of the screen and follow the prompts It is recommended that you employ the assistance of the designated IT person or network administrator at your location prior to adding a wireless network 3 Touch Connect Figure 2 13 Add Wireless Network Screen NOTE i If the wireless network you are connecting to requires security you may be asked to enter a...

Page 23: ...etworks screen is displayed again with an indication that you are now connected Figure 2 14 Wireless Network Screen NOTE i The green WiFi signal bars at the top of the display indicate that you are connected 5 Touch the green Back Arrow to return to the Manage Networks menu Figure 2 10 6 Move on to Registering PRO LINK Ultra on page 32 of this guide ...

Page 24: ...your local network is not configured using a proxy server If you do not have Internet access see Registering without Internet Access on page 38 of this manual If you want to let PRO LINK Ultra automatically assign a dynamic IP address you need to plug your network cable i e the Ethernet cable you plug into your PC or laptop if you are not running wireless into the Ethernet port on the top of the P...

Page 25: ...22 PRO LINK Ultra Registration and Software Activation Guide Chapter 2 Registration and Software Activation The Admin menu is displayed Figure 2 15 Admin Menu 4 Select Configure Device ...

Page 26: ... Entering Network Setting for Ethernet PRO LINK Ultra Registration and Software Activation Guide 23 The Configure Device menu is displayed Figure 2 16 Configure Device Menu 5 Select Manage Networks ...

Page 27: ...layed Figure 2 17 Manage Networks Menu 6 Select Configure Ethernet Adapter from the Manage Networks screen NOTE i Depending on how your local network is set up you may need to enter proxy settings e g Domain Username and Password prior to making an Ethernet connection See Entering Proxy Settings If Required on page 11 earlier in this guide ...

Page 28: ...tware Activation Guide 25 The Configure Ethernet Adapter screen is displayed Figure 2 18 Configure Ethernet Adapter Screen The default is Automatically NOTE i Leave the Adapter enabled check box activated i e with the check mark in the box 7 Touch Apply to accept the default ...

Page 29: ...played Figure 2 19 Manage Networks Menu NOTE i The Ethernet icon at the top of the display indicates that you are connected 8 Touch the green Back Arrow to go back to the Configure Device menu Figure 2 16 9 Touch the green Back Arrow again to go to the Admin menu Figure 2 15 10 Move on to Registering PRO LINK Ultra on page 32 of this guide ...

Page 30: ...dress To connect to the Ethernet network 1 Insert one end to the Ethernet cable into the Ethernet port on the top of the PRO LINK Ultra 2 Insert the other end of the Ethernet cable into your network 3 Select Admin from the Main menu Figure 2 1 The Admin menu is displayed Figure 2 20 Admin Menu 4 Select Configure Device ...

Page 31: ... PRO LINK Ultra Registration and Software Activation Guide Chapter 2 Registration and Software Activation The Configure Device menu is displayed Figure 2 21 Configure Device Menu 5 Select Manage Networks ...

Page 32: ...d Figure 2 22 Manage Networks Menu 6 Select Configure Ethernet Adapter from the Manage Networks screen NOTE i Depending on how your local network is set up you may need to enter proxy settings e g Domain Username and Password prior to making an Ethernet connection See Entering Proxy Settings If Required on page 11 earlier in this guide ...

Page 33: ...re 2 23 Configure Ethernet Adapter Screen 7 Select Manually NOTE i You will need to obtain this information i e IP Address Subnet Mask from the designated IT person or network administrator for your location Depending on how your local network is configured you may also need to enter Gateway and DNS Server information 8 Touch within the first field i e IP Address ...

Page 34: ... the Gateway data entry field and enter the information if required 12 Touch within the DNS Server data entry field and enter the information if required 13 Touch the Down Arrow on the keyboard to hide the keyboard 14 Leave the Adapter Enabled check box enabled 15 Touch Apply You are returned to the Manage Networks menu Figure 2 22 16 Touch the green Back Arrow twice to go back to the Admin menu F...

Page 35: ...u ll need to create one There are two methods Registering with Internet access pg 32 Registering without Internet access pg 38 Registering with Internet Access The following procedure assumes you have Internet access and that you have made the appropriate settings as described earlier in this guide It also assumes that you are connected to your network To register the device with Internet access 1...

Page 36: ... Registering PRO LINK Ultra PRO LINK Ultra Registration and Software Activation Guide 33 The Admin menu is displayed Figure 2 26 Admin Menu 3 Select Configure Device ...

Page 37: ... PRO LINK Ultra Registration and Software Activation Guide Chapter 2 Registration and Software Activation The Configure Device menu is displayed Figure 2 27 Configure Device Menu 4 Select Register Device ...

Page 38: ...e and Password click on the Create new account link and follow the prompts to create an account 5 Touch within the Username date entry field The pop up keyboard is displayed 6 Use the pop up keyboard to enter your User Name and Password NOTE i You can touch the Show Password check box to display the password you entered 7 Touch the Down Arrow on the keyboard to hide the keyboard 8 Touch the Login ...

Page 39: ...tration and Software Activation Guide Chapter 2 Registration and Software Activation The information is authenticated and the following message is displayed Figure 2 29 Confirmation Message 9 Touch Yes to register the device ...

Page 40: ...o the Admin menu Figure 2 26 You are now ready to activate your software applications NOTE i You may or may not see the Updates Available icon at the top of the screen This icon indicates that software updates are available Click on the icon go to the Install Updates screen where you can download the updates You can also wait and perform this task after you have acti vated your software applicatio...

Page 41: ... Product Family Website Create a User Account and Password Obtain Activation Codes for your software Before you can start using your PRO LINK Ultra you need to create a User Account and Password To create a user account 1 Visit the Product Family Website at the following address prolinkiq nexiq com NOTE i For more information on using the Product Family Website see the PRO LINK Ultra Product Famil...

Page 42: ... Create a User Account page is displayed Figure 2 31 Create a User Account Page 3 Enter the following information Name Company Name Address 1 Address 2 City State Postal ZIP Code Country Phone Number E mail Address NOTE i Company Name Address 2 and E mail Address are optional 4 Enter a User ID ...

Page 43: ...oftware Activation 5 Enter a Password NOTE i Enter at least six characters for the password Passwords are case sensitive 6 Enter the Password again to confirm it 7 Click Submit The Account Creation Complete message is displayed Figure 2 32 Account Creation Complete Message 8 Click Continue ...

Page 44: ...mation Device Serial Number Device Product Key NOTE i The serial number and the product key for the device are located on a sticker on the back of your PRO LINK Ultra 10 Enter the Device Serial Number and the Device Product Key 11 Click Register When the system has confirmed that the serial number and product key are valid a Registered Devices section is displayed at the bottom of the Device Regis...

Page 45: ...ctivating an Application Using PRO LINK Ultra pg 42 Activating an Application Using the Website pg 45 Activating an Application Using PRO LINK Ultra The following procedure assumes that you have Internet access and have previously created a User Account and Password Registered your device see Registering PRO LINK Ultra on page 32 of this guide To Activate an Application Using PRO LINK Ultra 1 Navi...

Page 46: ...ield The pop up keyboard is displayed 4 Use the keyboard to enter the Product Key for the application you want to register e g Heavy Duty Standard J1939 NOTE i The Product Key is printed on a sticker on the inside of the CD case shipped with your device The Product Key is not case sensitive You can enter it in all lower case letters 5 Touch the Down Arrow on the keyboard to hide the keyboard 6 Tou...

Page 47: ... Activation Successful screen is displayed NOTE i You may or may not see the Updates Available icon at the top of the screen This icon indicates that software updates are available Click on the icon go to the Install Updates screen where you can download the updates You can also wait and perform this task after you have acti vated your software applications 7 Do one of the following Touch Yes to c...

Page 48: ...emory stick place the memory stick into the USB port on the PRO LINK Ultra and then activate the software To copy Activation Codes to a memory stick 1 Visit the Product Family Website at the following address prolinkiq nexiq com NOTE i For more information on using the Product Family Website see the PRO LINK Ultra Product Family Website User s Guide which is available as a PDF file on the CD that ...

Page 49: ...te The application is added to the device s Product Activation History which displays the activation code and the activation file name for each application NOTE i The activation file name is a link Clicking this link enables you to save the file to a USB memory stick and then install the file on your PRO LINK Ultra 12 Click the application file name link A File Download dialog box is displayed 13 ...

Page 50: ... Activating Your Software Applications PRO LINK Ultra Registration and Software Activation Guide 47 The Admin menu is displayed Figure 2 37 Admin Menu 18 Select Register Applications ...

Page 51: ...plications Screen 19 Touch the application you want to register to highlight it e g Heavy Duty Standard J1939 20 Touch Register Application The PRO LINK Ultra locates the Activation Code file on the memory stick and activates the application A software application registered message is displayed 21 Do one of the following Touch Yes to continue registering other applications Touch No to return to t...

Page 52: ...was shipped with your device 2 Click Log In from the Product Family menu on the left side of the page 3 Enter your User ID 4 Enter your Password 5 Click the Login button located under the Password field 6 Navigate to the Device Registration page 7 Locate the Registered Devices section near the bottom of the page 8 Click the plus sign for the PRO LINK Ultra A Product Activation History for the devi...

Page 53: ...ation Codes from the website and retain them for later use NOTE i The website sends you an e mail containing the Activation Code The Acti vation Code is also displayed on the Product Activation History screen on the website For more information on the website see the PRO LINK Ultra Product Family Website User s Guide which is available as a PDF file on the CD that was shipped with your device 13 N...

Page 54: ...istration and Software Activation Guide 51 The Unregistered Applications screen is displayed Figure 2 40 Unregistered Applications Screen 15 Touch the application you wish to register to highlight it e g Navistar Engine MaxxForce 16 Touch Register Application ...

Page 55: ... Registration and Software Activation The PRO LINK Ultra searches the storage device for activation files If no activation files are found the PRO LINK Ultra asks if you want to enter the activation code manually Figure 2 41 Enter the Activation Code Manually 17 Touch Yes ...

Page 56: ...ed 19 Use the keyboard to enter the Activation Code see Step 12 of this proce dure on page 50 20 Touch the Down Arrow on the keyboard to hide the keyboard 21 Touch Register Application The PRO LINK Ultra validates the Activation Code you entered and acti vates the application A software application registered message is displayed 22 Do one of the following Touch Yes to continue registering other a...

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