Snap-On P1000 User Manual Download Page 4

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Table of Contents

Add Network Advanced (Connecting to a hidden network) ......................... 46
Wi-Fi Testing................................................................................................ 46
Wi-Fi Troubleshooting and Status Messages .............................................. 47

Section 8: ShopStream Connect ™.......................................................... 50

End User License Agreement ............................................................... 56

Section 9: Maintenance ............................................................................. 57

Cleaning and Inspecting the Diagnostic Tool............................................... 57

Cleaning the Touch Screen................................................................... 57

Battery Pack Service.................................................................................... 57

Safety ................................................................................................... 57
Ordering a New Battery Pack................................................................ 58
Removing / Installing the Battery Pack.................................................. 58
Disposing of the Battery Pack ............................................................... 59

Legal Information....................................................................................... 60

Summary of Contents for P1000

Page 1: ...User Manual ZEESC334A Rev A TM Previous Vehicle and Data OBD II EOBD Scanner Tools Previous Vehicle and Data OBD II EOBD Scanner Tools Start BC ...

Page 2: ...Quick Links Scanner ShopStream Connect Previous Vehicles Data Tools General Information Basic Operation Navigation Maintenance Quick Reference Information Table of Contents TOC Using Page Controls Wi Fi Connection ...

Page 3: ... Basic Scanner Operation Quick Start 13 Data Cable Connection 13 Vehicle Identification System Selection 14 System Main Menu Options 16 Codes View Scan Save 17 Viewing Codes 17 Clear Codes 17 Code Scan 17 Viewing and Saving Data 20 About the Data Buffer 20 About Cursors 21 Pausing and Reviewing Active Data 21 Saving Data Files 23 Using Zoom 24 Changing Data Views PID List Graphs 25 Selecting PIDs ...

Page 4: ...anner DataViewer 52 Image Viewer 52 Printing the Code Scan Report 53 Customizing the Code Scan Report 54 Software Upgrades and Updates 55 End User License Agreement 56 Section 9 Maintenance 57 Cleaning and Inspecting the Diagnostic Tool 57 Cleaning the Touch Screen 57 Battery Pack Service 57 Safety 57 Ordering a New Battery Pack 58 Removing Installing the Battery Pack 58 Disposing of the Battery P...

Page 5: ... procedures It is important to perform tests in an appropriate and acceptable manner that does not endanger your safety the safety of others in the work area the equipment being used or the vehicle being tested It is assumed that the operator has a thorough understanding of vehicle systems before using this product Understanding of these system principles and operating theories is necessary for co...

Page 6: ...al hazard Safety Message Example Risk of electric shock Prior to recycling the battery pack protect exposed terminals with heavy insulating tape to prevent shorting Disconnect all test leads and turn diagnostic tools off before removing the battery pack Do not attempt to disassemble the battery or remove any component projecting from or protecting the battery terminals Do not expose the diagnostic...

Page 7: ...only and may not depict actual screen results information functions or standard equipment Contact your sales representative for availability of other functions and optional equipment Conventions The following conventions are used Terminology The term Vehicle is used throughout this manual and is used to describe or refer to a motorcycle in general terms The terms Scanner and Scanner function are u...

Page 8: ... is used in procedures to highlight selectable items such as control buttons icons and menu options Example Press the OK button Notes and Important Messages The following messages are used Notes A NOTE provides helpful information such as additional explanations tips and comments Example NOTE For additional information refer to Important IMPORTANT indicates a situation which if not avoided may res...

Page 9: ...nd other related technical documentation at http diagnostics snapon com usermanuals For technical assistance in all other markets contact your selling agent ShopStream Connect Download ShopStream Connect our free PC based companion software used to print transfer save manage review annotate e mail the saved or recorded files on your Snap on diagnostic tool See ShopStream Connect on page 50 Website...

Page 10: ...bes basic feature locations how the diagnostic tool is powered and basic specifications Main Topic Links Basic Features page 2 Powering the Diagnostic Tool page 3 Vehicle Power page 3 Internal Battery Pack page 3 AC Power Supply page 4 Technical Specifications page 4 2 1 Basic Features 1 Touch Screen 2 Control Panel Figure 2 1 Front view 1 Built in Stand 2 Battery Cover 3 Batter Cover Screw Figure...

Page 11: ...hen power is being supplied to the cable If the LED fails to illuminate check that the data cable is properly connected and then check the motorcycle diagnostic connector power circuit See Data Cable Connection on page 13 for additional data cable information Use the supplied power accessory cable when testing models that do not have battery power B available on the motorcycle diagnostic connector...

Page 12: ...charging Amber indicates a battery issue This is usually caused by excessive battery temperature above 104 F 40 C which disables charging Allow the diagnostic tool to cool down before continuing operation Item Description Specification Touch Screen Resistive Touch Panel Display 5 6 inch diagonal LCD TFT 640 x 480 resolution 24 bit color Battery Pack Rechargeable lithium ion battery pack Approximat...

Page 13: ... communication must be stopped BEFORE turning off the diagnostic tool A warning message displays if you attempt to turn the diagnostic tool off while communicating with the vehicle Forcing a shut down while communicating may lead to control module problems on some models Never disconnect the Data Cable when the diagnostic tool is communicating with the vehicle z To turn off the diagnostic tool 1 P...

Page 14: ...ce is given 2 Y Accept Push type button To confirm a selection from a menu or program To select an item that was highlighted using the direction arrows To advance to the next screen in a series To answer Yes when a yes or no choice is given Previous Vehicle and Data OBD II EOBD Scanner Tools Previous Vehicle and Data OBD II EOBD Scanner Tools 1 2 3 4 5 3 Directional Thumb pad rocker type buttons B...

Page 15: ... may include The identification ID of the motorcycle The name of the active menu or function The name of the test being performed Function Name Function Icon Description Scanner Used to communicate with the control systems of a motorcycle This function allows you to retrieve diagnostic trouble codes DTCs view PID data and perform diagnostic tests See Scanner on page 10 for details OBD II EOBD Allo...

Page 16: ...layed The Up and Down directional buttons can also be used to move through the data one line at a time Press and hold a directional button to rapidly scroll through data Icon Function Icon Function Back Returns to the previously viewed screen Icon is located on the left hand edge of the toolbar Pause Indicates PID data from the motorcycle is being displayed Selecting pauses data collection Home Re...

Page 17: ...lected There is a loose connection There is a blown fuse There is a wiring fault on the motorcycle There is a circuit fault in the data cable or adapter Incorrect motorcycle identification make model was entered Message Type Description Loading and Connecting Loading and connecting messages display when the diagnostic tool is performing an internal operation such as loading a database establishing...

Page 18: ...e 17 Code Scan page 17 Viewing and Saving Data page 20 Using Triggers page 27 Trigger Description and Features page 27 Functional Tests page 30 4 1 Basic Operation 4 1 1 Scanner Overview Scanner is a menu driven application that communicates with control modules to access diagnostic trouble codes DTCs parameter data PIDs functional tests and more To navigate the application use your fingertip or t...

Page 19: ...o start the Scanner function 1 From the Home screen select the Scanner icon The vehicle identification process starts The motorcycle must be correctly identified for the diagnostic tool to communicate and display data correctly 2 Follow the onsceen instructions to identify the motorcycle and connect the data cable See Vehicle Identification System Selection on page 14 NOTE Damage to electronic con...

Page 20: ...Icons on page 8 1 2 3 Icon Function Icon Function Pause Indicates PID data from the motorcycle is being displayed Selecting pauses data collection Custom Data List Opens a menu for selecting which PIDs display in the list Clear Erases all the PID data in the buffer and begins a new recording Selecting opens a confirmation message Change View Changes display options between PID list or graph displa...

Page 21: ...ect a System e g Engine ABS Radio 6 Select a Function Test e g Codes Menu Code Scan Data Display Functional Tests See System Main Menu Options on page 16 NOTE When the diagnostic tool is communicating with a motorcycle an icon is displayed in the title bar 4 2 4 Data Cable Connection NOTE On screen data cable connection instructions are provided As an example Figure 4 2 shows a typical data cable ...

Page 22: ...most motorcycles and may vary depending on the motorcycle Not all motorcycles support the Auto ID feature 1 Select Scanner from the Home screen 2 Follow the prompts to identify the motorcycle e g make year model A menu option may be displayed to choose either Automatic ID or Manual ID Selecting Automatic ID If supported will briefly display a communications screen informing you that the diagnostic...

Page 23: ...ed Select a system or option Figure 4 5 to continue By default System options are displayed by category e g Audio Video Body Controls Instruments etc In this mode commonly used selections are at the top of the list Depending on your preference select the icon arrow in Figure 4 5 to toggle the display between a categorized Figure 4 5 and non categorized Figure 4 6 list When a system e g Engine Anti...

Page 24: ...may include these typical selections Codes displays diagnostic trouble code DTC records from the control modules Selecting may open a submenu of viewing options See Viewing Codes on page 17 Clear Codes erases DTC records and other data from the ECM This selection is found on a Codes submenu for some models See Clear Codes on page 17 Data displays PID data from the control modules Selecting may ope...

Page 25: ...ge displays 2 Make sure any conditions shown on the confirmation message are met then select Yes A codes cleared message displays once the operation is complete 3 Select Continue to return to the Codes Menu IMPORTANT Clearing codes erases all temporary ECM information Make sure no vital diagnostic information will be lost before clearing codes 4 4 3 Code Scan Code Scan is available from the Main S...

Page 26: ...e displayed as the modules are scanned and are described in the following sections Code Scan Toolbar Total Number of Systems modules Analyzed List of All the Systems Analyzed with DTCs Totals Code Scan Toolbar The following Code Scan related control icons are used Total Number of Systems modules Analyzed The total number of systems analyzed is actively displayed at the top of the screen as they ar...

Page 27: ...ile To manually save the code scan report 1 Perform a code scan 2 After the code scan has completed select Save A confirmation message is displayed indicating that the file was saved Message Example Saving A2810005 XML The saved file s can be viewed on the diagnostic tool See Viewing Codes and Code Scan Reports on the Diagnostic Tool on page 33 Printing Codes and Code Scan Results The code scan re...

Page 28: ...ts to store it in buffer memory The data buffer runs continuously storing data until the Pause Clear or Save icon is selected Buffer memory is limited to a predetermined total size When buffer memory reaches it s full capacity the data buffer will continue to store new data however earlier stored data will be removed to allow room for the new data being stored The most recent data is always availa...

Page 29: ... blue cursor may be initially located on the far left next to the description or the far right next to the scroll bar making it difficult to see If this happens use the control icons Step Skip to move the data until you can see the cursor Red Triggered PID Activation Point When using triggers a vertical red cursor is displayed in the data of the triggered PID at the point where the trigger was act...

Page 30: ...tical cursor Figure 4 16 indicates your position in the data and is denoted by the current position value in the counter display This cursor displays in all PIDs Figure 4 16 NOTE The Shortcut icon can be set to perform the Pause Play function See Configure Shortcut Button on page 37 for additional information z To resume data collection after pausing Select the Record icon The screen changes back ...

Page 31: ...he diagnostic tool The saved file can be viewed by selecting Previous Vehicles and Data View Saved Data See View Saved Data on page 33 for basic navigation 1 Select the desired data file SCM file extension 2 Change the view type and zoom levels as needed 3 In graph view use the control icons to move through the data Figure 4 19 Toolbar control icons are described in Scanner Control Icons on page 1...

Page 32: ...ce between the diagnostic tool and a PC The ShopStream Connect application is available free online see ShopStream Connect on page 50 4 5 5 Using Zoom The zoom function allows you to change the magnification level of the graphed data during data collection and review Changing magnification levels allows you to compress or expand the displayed data to quickly find glitches or signal losses When the...

Page 33: ...ters in the left column and their current values in the right column Figure 4 22 Figure 4 22 PID List view The 1 2 and 4 Graph views divide the screen horizontally to simultaneously display data graphs for the indicated number of parameters Figure 4 23 Figure 4 23 Four graph view In graph view the text block Figure 4 24 to the left of the graph displays Top PID description Middle Current value or ...

Page 34: ...arameters to include or remove from the custom data list 2 Create a custom data list by selecting check mark the parameters to include 3 Select Back to display the updated data list 4 5 8 Locking PIDs to always display at top Use the Lock Unlock icon to hold selected lines of the data in place and prevent them from scrolling or to release previously locked lines of data Up to three lines of data m...

Page 35: ...f the data list 3 Repeat Step 1 and Step 2 to release other parameters if needed 4 5 9 Using Triggers Trigger Description and Features Setting PID triggers allows you to configure the diagnostic tool to automatically save PID data to a file when a PID value meets an upper lower limit trigger point When a PID value meets the trigger point it activates the trigger which captures a short recording of...

Page 36: ...d z Setting triggers To use triggers they must be turned on set configured and then armed Use the following procedures to setup PID triggers 1 Highlight the PID to setup with a trigger 2 Select the Trigger icon Selecting the Trigger icon Figure 4 28 displays trigger menu options Set Trigger opens setup screen for upper lower limits trigger points Arm Trigger arms the trigger to capture data Clear ...

Page 37: ... horizontal lines across the designated graph Figure 4 31 Repeat this procedure to establish trigger points for other parameters up to three if desired NOTE Only three parameters can have trigger levels set at one time but only one of the conditions needs to be satisfied for triggering to occur Figure 4 31 Trigger set not armed z Arming triggers 1 Select the Trigger icon 2 Select Arm Triggers The ...

Page 38: ...turer year and model Only the tests supported by the motorcycle are displayed in the menu Typical functional tests Information Tests read only tests e g displaying serial or identification numbers Toggle Tests switch a component such as a solenoid relay or switch between two operating states Variable Control Tests command a certain value for a system or component Reset Tests reset adaptive or lear...

Page 39: ...sts the variable value displays between the main body and the toolbar Plus and Minus icons on the toolbar increase and decrease the variable value A Data List icon shown to the left is available on the toolbar for some tests This feature allows you to change which data list displays in the main body without exiting the functional test The icon is only available when the test is inactive ...

Page 40: ... 1 1 Vehicle History The diagnostic tool stores the identification of the last twenty five motorcycles tested so there is no need to go through the complete identification sequence when performing a retest after repairs have been made The oldest record is deleted when a new vehicle is identified once there are twenty five vehicles on file Figure 5 1 Vehicle history list z To select from the vehicl...

Page 41: ...to PC File Transfer on page 37 NOTE A maximum of 50 files are displayed To view all if more than 50 files stored transfer the files to a PC and use ShopStream Connect See Connect to PC File Transfer on page 37 for additional information z To review a saved data file or image 1 Select Previous Vehicles and Data from the Home screen 2 Select View Saved Data from the menu 3 Select a file to review fr...

Page 42: ... opens that file onscreen Figure 5 4 Figure 5 4 Typical Code Scan Results XML file viewed onscreen Figure 5 5 Typical Engine System Code Results XML file viewed onscreen Viewing Printing the Code Scan Report Once saved the code scan report can be viewed and printed using ShopStream Connect see Printing the Code Scan Report on page 53 ...

Page 43: ...s displays Select the file s to be deleted using the checkboxes Use the Select All Deselect All icon as necessary 1 Select All Deselect All Icon 2 Delete Icon 3 Selected files to be deleted Figure 5 6 2 The files with checkboxes will be deleted To delete the files select the Delete icon 3 A confirmation message displays Select an option OK permanently deletes the selected file Cancel returns to th...

Page 44: ...ss page 38 Color Theme page 39 Font Type page 40 Backlight Time page 40 Touch Screen Calibration page 40 Time Zone page 41 Clock Settings page 41 Daylight Savings Time page 42 Time Format page 42 Date Format page 42 6 1 Tools Menu The following options are available from the Tools menu Connect to PC File Transfer use to transfer and share files with a personal computer PC Configure Shortcut Button...

Page 45: ...nction of the Shortcut button Options are Brightness opens the brightness setting screen Save Screen saves a bitmap image of the visible screen Save Movie writes PID data from buffer memory to a file for future playback Show Shortcut Menu opens the menu so you can quickly select from any of the functions Toggle Record Pause programs the Shortcut button to work as the Pause and Play icons z To assi...

Page 46: ...e 39 enhances toolbar graphics for poor lighting conditions Font Type on page 40 switches between standard and bold text for better visibility Backlight Time on page 40 adjusts how long the screen stays on with an idle diagnostic tool Touch Screen Calibration on page 40 calibrates the touch screen display Date Time options include Time Zone on page 41 sets the internal clock to the local time stan...

Page 47: ...and a please wait message momentarily displays followed by the Home screen The new toolbar setting is now active High Contrast Toolbar This option allows you to switch to a high contrast toolbar This toolbar features black and white icons with crisp graphics that are easier to see in poor lighting conditions or bright sunlight Figure 6 5 High contrast toolbar Selecting opens a menu with two choice...

Page 48: ...scroll and then press the Y a button to make a selection Select Back or Home on the toolbar to return to either the Settings menu or the Home screen Touch Screen Calibration Calibrating the touch screen maintains the accuracy of the touch sensitive display IMPORTANT To avoid serious damage to the diagnostic tool always complete the touch screen calibration sequence once it has begun Never turn off...

Page 49: ... to highlight then select the local time zone The display returns to the Settings menu once a time zone is selected Clock Settings This option opens a window for resetting the time on the real time clock z To set the clock 1 Select Tools from the Home screen to open the menu 2 Select Settings from the menu 3 Select Clock Settings from the menu A warning message briefly displays followed by the Clo...

Page 50: ...ction then select the Back icon or press the N X button to return to the menu Configure Wi Fi Selecting Configure Wi Fi allows you to configure and troubleshoot the diagnostic tool Wi Fi connection see Wi Fi Connection Troubleshooting on page 44 Configuring Scanner This option allows you to change the scanner display to toggle scales on and off Scales are the graduations and values that display on...

Page 51: ... various units Figure 6 11 Configure units menu z To change the units setup 1 Select Tools from the Home screen to open the menu 2 Select Configure Units to open the menu 3 Select an item from the Configure Units menu 4 Select a setting from the listed choices 5 Select Back on the toolbar or press the N X button to return to the options menu ...

Page 52: ...Wi Fi is Connected page 44 Wi Fi Icons Setup page 45 Turning Wi Fi On and Connecting to a Network page 45 Add Network Advanced Connecting to a hidden network page 46 Wi Fi Testing page 46 Wi Fi Troubleshooting and Status Messages page 47 7 1 Checking if Wi Fi is On Off If the Wi Fi indicator is displayed in the title bar Wi Fi is on If Wi Fi is off see Turning Wi Fi On and Connecting to a Network ...

Page 53: ...word using the on screen keyboard and then select the check mark on the keyboard to continue Networks with a proxy challenge page or that require the user to accept terms of usage are not supported Wi Fi performance varies depending on your wireless network equipment and ISP 5 Select Connect to connect to your desired network or Cancel to cancel the request 6 From the Connect confirmation screen s...

Page 54: ...d 6 Select Connect at the prompt to connect to the network 7 Select OK at the confirmation screen to continue using this connection or Forget to disconnect this connection 7 6 Wi Fi Testing If you are experiencing network connection issues an automated testing feature is available to quickly test your network connection z Testing Connections 1 Before you start the automated testing procedure turn ...

Page 55: ...nce as used in the following troubleshooting chart Router The data transmission device directly connected to your ISP Remote Wireless Access Point A wireless connection device between the router and your diagnostic tool Wi Fi Radio The internal diagnostic tool radio transmitting and receiving Wi Fi signals Network Connection Also called Wi Fi connection The configured Wi Fi router connection the d...

Page 56: ...t steps 1 and 2 for ALL saved Wi Fi networks 4 Once all saved Wi Fi networks have been deleted forgotten turn off the diagnostic tool 5 Turn on the diagnostic tool and connect to the desired Wi Fi network see Turning Wi Fi On and Connecting to a Network on page 45 General Troubleshooting Problem Possible Cause Corrective Action Web Services are not available Access may be temporarily unavailable T...

Page 57: ...ectrostatic discharge Check router connection and setup See Check Router Settings on page 48 for procedure Internet This device is not connected to the Internet or has no DNS Check router connection and setup See Check Router Settings on page 48 for procedure Domain Name System DNS server not connected Contact your Internet service provider ISP HTTP This device cannot communicate using HTTP Check ...

Page 58: ...snapon com usermanuals Main Topic Links Using SSC Connecting to your PC page 50 SSC Main Screen page 51 Scanner DataViewer page 52 Image Viewer page 52 Printing the Code Scan Report page 53 Customizing the Code Scan Report page 54 Software Upgrades and Updates page 55 8 1 Using SSC Connecting to your PC z To connect and use SSC with your diagnostic tool 1 Download and install SSC on your PC from h...

Page 59: ...itable 2 File directory structure displays the file directory structure of your PC in standard Windows format and shows any connected diagnostic tools at the bottom of the data list 3 Data Manager Toolbar provides control icons that perform a variety of operations on data files 4 Main Menu bar contains File Edit Tools and Help menus 5 Tabs provides access to data files and presets stored on the di...

Page 60: ...eenshots saved on your diagnostic tool with your PC NOTE File extension types vary depending on the diagnostic tool Not all the file extensions described here may be available on your diagnostic tool Figure 8 4 1 Menu bar 2 Display toolbar 3 Graph display 4 Properties icon 5 Vertical Scroll bar 6 Zoom controls 7 Slider bar 8 Navigation toolbar 9 Parameter text list 10 Highlighted PIDs indicates gr...

Page 61: ... 1 Double click the code scan XML file from the file list to open the Code Scan Report Figure 8 5 in the Code Scan Viewer Figure 8 6 Figure 8 5 2 Select Print or Print Preview from the Code Scan Viewer menu to print or preview the report Figure 8 6 Figure 8 6 3 Selecting Print opens the Windows print dialog window Figure 8 7 Select your printer from the list then select Print to print the report F...

Page 62: ...ng you to enter the name address and phone number for your shop This information is included as a header on the report Figure 8 9 A preview panel at the bottom of the box shows how the information will appear on a print out Figure 8 9 3 Check the Use Shop Info in Printout Header box to show the Shop Info in the printout Figure 8 9 4 Check the Use timestamp in Vehicle System Report box to show the ...

Page 63: ...nostic tool software 1 Select Tools Update Software diagnostic tool type e g P1000 from the Menu bar Figure 8 10 The software checks the Snap on web server for available updates Figure 8 10 2 If service release updates are available select Next to continue then select Download and follow the on screen instructions to complete the installation Figure 8 11 Figure 8 11 NOTE For additional information...

Page 64: ...knowledges your acceptance of the End User License Agreement The Snap on Incorporated Software End User License Agreement is available at https eula snapon com diagnostics To Accept at the screen prompt Figure 8 12 click the checkbox on the left side of the window and then select Agree and Continue The software will be installed automatically Figure 8 12 below represents a typical EULA acceptance ...

Page 65: ... with a damp cloth IMPORTANT Do not use any abrasive cleansers or automotive chemicals on the diagnostic tool 9 1 1 Cleaning the Touch Screen The touch screen can be cleaned with a soft cloth and a mild window cleaner IMPORTANT Do not use any abrasive cleansers or automotive chemicals on the touch screen 9 2 Battery Pack Service 9 2 1 Safety Follow all safety guidelines when handling the battery p...

Page 66: ... time about 30 days after charging to prevent loss of capacity due to self discharging If long term storage of the battery pack is necessary it should be stored in a in a cool dry well ventilated place with a 30 to 75 percent state of charge to prevent loss of characteristics To prolong the life of your battery turn off the diagnostic tool when not in use The diagnostic tool has a built in charger...

Page 67: ...y in accordance with local national and international regulations IMPORTANT Always dispose of materials according to local regulations For additional information within the United States of America contact Rechargeable Battery Recycling Corporation RBRC at www call2recycle org Phone 800 822 8837 For additional information within Canada contact Rechargeable Battery Recycling Corporation RBRC at www...

Page 68: ... Some information within this manual may not be applicable to later diagnostic software versions Disclaimer of Warranties and Limitation of Liabilities All pictures and illustrations shown are for reference purposes only All information specifications and illustrations in this manual are based on the latest information available at the time of printing and are subject to change without notice Whil...

Page 69: ...t the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help CAUTION You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment FCC RF Radiation Exposure Statement 1 This transmitter must not b...

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