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ALTUS - SureTrack User Setup

If you already have a SureTrack account, follow these 

steps to setup and register your ALTUS account:

From a PC or mobile device:

1. Connect the thermal imager to a Wi-Fi network, see 

Thermal Imager Elite Wi-Fi Connection on page 1

.

2. Write down the Serial Number, PIN and Code that are 

displayed when the device connects to the Wi-Fi network, 
or leave the screen displayed. These codes can also be 
found in the Settings menu, se

ALTUS Setup Information 

Screen on page 3

.

3. Using a mobile device or PC, visit 

https://ALTUSDRIVE.com

 and select 

Login

 (upper right 

screen). 

4. Log in using your SureTrack 

Username

 and 

Password

.

5. Open 

Profile Manager

 (additional login may be required).

6. From the 

Device Management 

tab, select 

Add Device

See 

Device Management on page 9

 for a description of this 

screen.

7. Enter your 

Serial Number

PIN

Code

, and 

Device Name

.

8. Log out of “Profile Manager”, then select the

 ALTUS Home 

Page

 browser tab to get started.

9. Turn the thermal imager off, and then on.
10. See 

Using ALTUS

 for operation instructions.

Your thermal imager is now registered to your ALTUS online 

account. When connected to Wi-Fi, your images will be 

automatically sent to the online account from the device. 

ALTUS Setup Information Screen

From the imager, selecting 

ALTUS Setup 

(

Figure 4

)

 

from the 

Settings menu allows you to view the diagnostic tool serial 
number, PIN and Code needed to register on 
ALTUSDRIVE.com.

1. Press the 

Menu

 button.

2. Select the 

Settings

 icon from the toolbar, then select 

ALTUS Setup 

from the menu.

ALTUS Setup

 displays the following:

Device Serial Number

PIN

Code

ALTUSDRIVE.com QR code

This information is used when registering on 
ALTUSDRIVE.com. 

Figure 4 

 

Note: The PIN and Code numbers will change each time you 
view the ALTUS Setup screens (

Figure 4

 and 

Figure 5

). This 

is normal, any displayed set of PIN and Code numbers may 
be used to register on ALTUSDRIVE.com.

Using ALTUS

Note: ALTUSDRIVE.com navigation and menu options will 
vary by device and/or operating system (PC, mobile, etc). 
Some menu selections may be grayed out or not shown, 
indicating the option is not supported on your device/system. 
Some menu options shown in these instructions may be not be 
available on your device. 

To use ALTUS:

An ALTUS account is required, see 

ALTUS Registration on 

page 2

.

The thermal imager must be connected to a Wi-Fi network, 
see 

Thermal Imager Elite Wi-Fi Connection on page 1

.

Logging In to ALTUS

1. Using your mobile device or PC visit 

ALTUSDRIVE.com

.

2. Select the 

Login

 icon (

Figure 5

).

Figure 5 

i

Serial Number:       123HTM123456
PIN:                              123456
Code:                           B12A456C

Go to 

ALTUSDRIVE.com

Summary of Contents for ALTUS

Page 1: ...ion and you will need to register on ALTUSDRIVE com Wi Fi connection is required to upload the images to ALTUSDRIVE com If the device is not connected to a Wi Fi network when the images are taken they will not be sent to your ALTUS account The Diagnostic Thermal Imager Elite only transfers images to ALTUS not videos ALTUSDRIVE com navigation and menu options will vary by device and or operating sy...

Page 2: ...k see Thermal Imager Elite Wi Fi Connection on page 1 ALTUS registration is required If you are a new user you will need to create a new account see ALTUS New User Registration If you already have a SureTrack account see ALTUS SureTrack User Setup ALTUS New User Registration If you are a new user follow these steps to register and create a new account 1 Connect the thermal imager to a Wi Fi networ...

Page 3: ...count from the device ALTUS Setup Information Screen From the imager selecting ALTUS Setup Figure 4 from the Settings menu allows you to view the diagnostic tool serial number PIN and Code needed to register on ALTUSDRIVE com 1 Press the Menu button 2 Select the Settings icon from the toolbar then select ALTUS Setup from the menu ALTUS Setup displays the following Device Serial Number PIN Code ALT...

Page 4: ...Date is displayed at the upper left of the image s The date is shown once at the top of the series of images scroll up down to see all files within a specific date 2 File Name See File Detail Tags on page 5 for additional information 3 Your Account Username and timestamp See Account on page 8 for additional information The timestamp indicates the date time the file posted on ALTUSDRIVE com 4 Menu ...

Page 5: ... and is displayed in the Active Tag field 8 Active Tag s Displays the active tag s Tags can include the good or bad entry from the Known Good Bad checkboxes and text entered in the file Name Description and Tag fields Each entry is automatically preceded with the symbol About Image File Names When an image is captured the thermal imager automatically assigns a system generated ID name to each file...

Page 6: ...an image s from My Files the link is permanent and will work even if the original file is deleted Shop Files links are useful when sharing an image with a customer that is not a registered ALTUS user that just needs to see the image and that may need access to the image in the future Note The file details displayed in a shared link will be different depending if the message recipient is logged int...

Page 7: ...lect Share My Shop Files 4 Select Copy to Clipboard Figure 20 from the pop up window Figure 20 5 Open your e mail text social media etc application and paste the URL into a message to share with others Search The Search field is available from My Files and allows you to perform text searches on all uploaded files and view the results To search for a specific image or set of images enter a search t...

Page 8: ...Profile Manager is the same as your SureTrack Profile Manager Any changes you make will also be reflected in your SureTrack account Profile Manager includes five tabbed categories to help you manage your account information Account on page 8 Personal Information on page 8 Expertise on page 9 Profile Picture on page 8 Device Management on page 9 Account This screen manages the following account inf...

Page 9: ...Tool Enter the device Serial Number serial number of the device Code authorization code specific to the device PIN specific PIN associated to the device Device Name user define name When finished select Save to save and link the device to your account Figure 27 Logging Out of Profile Manager Select the logout icon upper right screen to log out of Profile Manager Figure 28 Figure 28 Note Profile Ma...

Page 10: ...ge file Figure 30 Printing on a Mobile Device Typical 1 Find the image to print and tap and hold it to display the options menu Typical options will include Download Image or similar 2 If you have print capabilities on your device download the image 3 Once downloaded to your device print the image file Note If you do not have print capabilities on your device you may be able to download or transfe...

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