TROUBLESHOOTING GUIDE
24
Problem
Probable Cause
Solution
Unit does not reach
maximum pressure or
pressure is irregular
1. Diameter of garden
hose is too small.
2. Water supply is
restricted.
3. Not enough inlet
water supply.
4. Garden Hose length
is too long.
5. Water supply is
over I00°F.
6. Water inlet filter is
clogged.
7. Water leaking from
either Hose or
Unit.
8. Pressure hose is
blocked or leaks.
9. Nozzle worn or not
correct size.
10.Gun or Hose fail-
ure.
11.Pump sucking air
from hose connec-
tions.
12.Pump, Unloader or
Valves are clogged
or worn.
1. Replace with a 5/8 inch
or larger garden hose.
2. Make sure garden hose
has no kinks, leaks and
blockage.
3. Open water source fully.
4. Shorten the length of
the Garden Hose. We
recommend a maximum
length of 25 to 50 feet
for City water supply
and 30 feet for Well
water supply.
5. Provide cooler water
supply.
6. Clean the Screen filter
(see instructions).
7. Stop water from
leaking before using
the unit or Call
Customer Service:
1-888-278-8092.
8. Clear blocks in pres-
sure hose or replace
hose.
9. Replace nozzle.
10.Call Customer Service:
1-888-278-8092.
11.Make sure connection
fittings are properly
tightened.
12.Call Customer Service:
1-888-278-8092
TROUBLESHOOTING GUIDE
23
Problem
Probable Cause
Solution
No Detergent
1. “Black” detergent nozzle
is not being used
2. Detergent is too thick.
3. Damaged or clogged
detergent suction
tube.
4. Nozzle is clogged with
debris.
1. Use “Black” detergent
nozzle.
2. Dilute detergent.
3. Call Customer Service:
1-888-278-8092.
4. Unclog nozzle using
provided cleaning
needle.
Detergent Leak from inside
the unit or won’t hold
detergent
1. Disconnected or
Kinked Detergent Pick
up Tube.
2. Chemical Tank Nipple
Broken.
1. Call Customer
Service:
1-888-278-8092.
2. Call Customer
Service:
1-888-278-8092.
Leaking Oil from Pump
1. A small amount of
leakage is normal.
1. If leakage persists, Call
Customer Service:
1-888-278-8092.
Leaking water from
bottom of unit
1. Machine Inlet
connection is
defective.
1. Check the Machine
Inlet at the front of the
unit to ensure that
water is not leaking
from it. If the connec-
tion is leaking, it will
have to be replaced.
Call Customer Service:
1-888-278-8092.
Spray wand leaks
1. Spray wand is not
properly attached.
1. See instructions.
Detergent Tank fills up with
water
1. Detergent Suction
Assembly is defective.
1. Call Customer Service:
1-888-278-8092.