Warranty
Smith+Noble Shadings are covered by a limited lifetime warranty.
This warranty covers any defects in materials or workmanship so long as
the product is measured and installed according to instructions. Every
Smith+Noble window treatment is designed to provide a lifetime of
trouble free use. In the unlikely event that warranty service is ever needed,
simply call customer service at
800.780.8889
. Our customer service
representatives will arrange for a repair as quickly as possible.
Item SN2006-01/07
The sheer fabric may temporarily appear wrinkled upon initial
installation. Although we package the fabric panels carefully, wrinkles
sometimes occur during shipping.The wrinkles will dissipate over a short
period of time. If you do not see an improvement after 24 hours, or the
wrinkles are severe, you can steam the sheer.
All parts of the Drapery Sheer Vertical can be cleaned with a feather
duster or a standard vacuum.We recommend doing either of the two
regularly to keep your Drapery Sheer Vertical looking new.
Spills and stains can be lightly blotted with a cloth or damp sponge. More
difficult stains may require gentle washing in water with mild soap. For
this, remove the fabric panels from the carriers (see Section IX), and
submerge, soak and rub lightly. Lay flat to dry or place back in window.
The fabric panels can be steamed if they become wrinkled.
Drapery Sheer Verticals can be ultrasonically cleaned.
To Vacuum:
Use brush or dust head attachment.
To Dust:
Use soft, clean cloth.
Children and pets can become entangled in Shading
cords, causing a safety hazard.To help prevent possible
injuries, cords should always be secured with the enclosed
tension pulley. Chains should be secured out of the reach
with a cleat. For further assistance call Smith+Noble
customer service at 800.780.8889.
Problem: Fabric Panel is wrinkled.
Repair: Remove wrinkles by steaming the sheer.
Problem:When the fabric panels are closed they slant.
Cause:The headrail is not level.
1.The inside mount mounting surface may not be level.
2.Wings nuts are not allowing the headrail to sit properly in the mounting clip.
3. Mounting clips slid out of position during bracket installation.
Repair 1: Level mounting surface with shims.
Repair 2: Place the wing nut up so that it does not interfere with the mount-
ing clip.
Repair 3: Slide mounting clip as far forward as it will go in the bracket.The
rivet used to attach the clip should be at the back of the slot in the clip.
Problem:Traverse cord is drooping from the track when the vanes are stacked.
Cause:Traverse cord is too long or Cord Tensioner is not set correctly.
Repair: Move cord tensioner down to create more tension or shorten traverse
cord. See cord adjustment section (see Section V) for instructions on adjusting
cord length.
Tro u bl e s h o o t i n g
S a f e t y
C a re a n d C l e a n i n g
