Washing Machine /User’s Manual
37 / EN
Troubleshooting
Problem
Reason
Solution
Washing
performance is
poor: Clothes smell
unpleasantly. (**)
Odours and bacteria layers are formed on
the drum as a result of continuous washing
at lower temperatures and/or in short
programmes.
Leave the detergent drawer as well as
the loading door of the machine ajar
after each washing. Thus, a humid
environment favorable for bacteria
cannot occur in the machine.
Colour of the clothes
faded. (**)
Excessive laundry was loaded in.
Do not load the machine in excess.
Detergent in use is damp.
Keep detergents closed in an
environment free of humidity and
do not expose them to excessive
temperatures.
A higher temperature is selected.
Select the proper programme and
temperature according to the type
and soiling degree of the laundry.
It does not rinse well.
The amount, brand and storage conditions of
the detergent used are inappropriate.
Use a detergent appropriate for
the washing machine and your
laundry. Keep detergents closed in
an environment free of humidity and
do not expose them to excessive
temperatures.
Detergent is put in the wrong compartment.
If detergent is put in the prewash
compartment although prewash cycle
is not selected, machine can take this
detergent during rinsing or softener
step. Put the detergent in the correct
compartment.
Pump filter is clogged.
Check the filter.
Drain hose is folded.
Check the drain hose.
Laundry became stiff
after washing. (**)
Insufficient amount of detergent is used.
Using insufficient amount of detergent
for the water hardness can cause
the laundry to become stiff in time.
Use appropriate amount of detergent
according to the water hardness.
Detergent is put in the wrong compartment.
If detergent is put in the prewash
compartment although prewash cycle
is not selected, machine can take this
detergent during rinsing or softener
step. Put the detergent in the correct
compartment.
Detergent might be mixed with the softener.
Do not mix the softener with
detergent. Wash and clean the
dispenser with hot water.
