Washing Machine /User’s Manual
35 / EN
Troubleshooting
Problem
Reason
Solution
Loading door cannot
be opened.
Door lock is activated because of the water
level in the machine.
Drain the water by running the Pump
or Spin programme.
Machine is heating up the water or it is at the
spinning cycle.
Wait until the programme completes.
Child lock is engaged. Door lock will be
deactivated a couple of minutes after the
programme has come to an end.
Wait for a couple of minutes for
deactivation of the door lock.
Washing takes longer
time than specified
in the manual.(*)
Water pressure is low.
Machine waits until taking in
adequate amount of water to
prevent poor washing quality due
to the decreased amount of water.
Therefore, the washing time extends.
Voltage might be low.
Washing time is prolonged to avoid
poor washing results when the supply
voltage is low.
Input temperature of water might be low.
Required time to heat up the water
extends in cold seasons. Also,
washing time can be lengthened to
avoid poor washing results.
Number of rinses and/or amount of rinse
water might have increased.
Machine increases the amount of
rinse water when good rinsing is
needed and adds an extra rinsing
step if necessary.
Excessive foam might have occurred and
automatic foam absorption system might
have been activated due to too much
detergent usage.
Use recommended amount of
detergent.
Programme time
does not countdown.
(On models with
display) (*)
Timer may stop during water intake.
Timer indicator will not countdown
until the machine takes in adequate
amount of water. The machine will
wait until there is sufficient amount of
water to avoid poor washing results
due to lack of water. Timer indicator
will resume countdown after this.
Timer may stop during heating step.
Timer indicator will not countdown
until the machine reaches the
selected temperature.
Timer may stop during spinning step.
Automatic unbalanced load detection
system might be activated due to the
unbalanced distribution of the laundry
in the drum.
Programme time
does not countdown.
(*)
There might be unbalanced load in the
machine.
Automatic unbalanced load detection
system might be activated due to the
unbalanced distribution of the laundry
in the drum.
