12
12
Cleaning and care
4.6
What to do if...
Problem
Possible causes
Solution
Coffee does not come out
No water in tank.
Fill the tank.
Scale build-up.
Perform a descaling cycle.
Coffee takes a long time
to be dispensed
Scale build-up.
Perform a descaling cycle.
The coffee has an acidic
taste
Possible stagnation of
coffee in the circuits.
Rinse as described in section
“4.5 Descaling”
.
The drip coffee machine
overflows
The filter is not positioned
correctly.
Insert the filter correctly in the
filter holder.
The jug is not positioned
correctly on the base.
Make sure that the jug is
positioned correctly under the
boiler outlet.
There is no lid on the jug.
Place the lid on the jug.
Excessive amount of coffee.
Place up to a maximum of 5
level scoops of ground coffee
into the permanent filter.
Coffee is too finely ground. Use ground coffee for drip
coffee machines.
Only water comes out of
the drip coffee machine
No ground coffee in the
filter.
Put the required amount of
ground coffee into the filter.
If the problem has not been resolved or in the case of other types of fault, contact
your local technical support centre.
