ProtoNode Start-Up Guide
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Appendix A. Troubleshooting
Appendix A.1. Lost or Incorrect IP Address
Ensure that FieldServer Toolbox is Loaded on the PC that is currently being used, or download
FieldServer-Toolbox.zip on the Sierra Monitor webpage, under Customer Care: Resource Center,
Software Downloads:
www.sierramonitor.com/customer-care/resource-center?filters=software-downloads
Extract the executable file and complete the installation.
Disable any wireless Ethernet adapters on the PC/Laptop.
Disable firewall and virus protection software if possible.
Connect a standard CAT5 Ethernet cable between the PC and ProtoNode.
Double click on the FS Toolbox Utility.
Check IP Addresses from the Device listings.
Correct IP Address(es) by right clicking the settings icon
and changing the IP Address.
Ethernet Port
Figure 20: Ethernet Port Location
