BACnet Router Start-up Guide
Page 30 of 51
•
If a warning message appears instead of the splash page, follow the suggestion that appears on
screen.
•
If the BACnet Router cannot reach the SMC Cloud server, the following message will appear.
•
Follow the directions presented in the warning message and check that the DNS settings are set
up with the following Domain Name Server (DNS) settings:
o
DNS1=8.8.8.8
o
DNS2=8.8.4.4
•
Ensure that the BACnet Router is properly connected to the Internet
NOTE: If changes to the network settings are done, remember to save and then power cycle the
BACnet Router to update the settings.
Figure 31: SMC Cloud Connection Problems Message
